I have never had a problem with Towerloan in Bessemer they always come through for me.I'll pay my loan out then when something else comes up I go back to them again no problem.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have never had a problem with Towerloan in Bessemer they always come through for me.I'll pay my loan out then when something else comes up I go back to them again no problem.
Company replied
The representative was very professional and to the point. I like the fact that I was able to email requested documents. The process from start to finish was impressive, even the clerk whom I spoke wi... See more
Company replied
The office staff was very friendly and helpful, and courteous and also the office smelled really good
Company replied
Everything. Was great employees very friendly.Very helpful explained everything .thank you guys
Company replied
Written by the company

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!5031 Ford Parkway, Ste 102, 35022, Bessemer, AL, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My first loan had a finance charge of 29.99% which that in itself was what feel was too high, that being said I just recently add to the loan and didn't realize that the finance charge was going to be at 43.74%, when I called Christian, he said that the first of the loan was generated in Mississippi from the corporate office and the extension was in Alabama and that was the reason for the increase in the finance charge which I feel is wrong. It is almost bordering on loan sharking which I thought was illegal in this country, therefore I'm going to see if I can find someone to look into it. Even though I'm not to comfortable with the 29.99% it is a whole lot better than the 43.74%. If that's the way you treat your customers who have never had a late payment, then I will never recommend you to people I may know who need a loan

Reply from Tower Loan - Bessemer
Everyone is good and I work with you if you have any problems

Reply from Tower Loan - Bessemer
Tower has always been there when I need extra funds. Great company to work with

Reply from Tower Loan - Bessemer
I don't understand why I am paying $5,018.00 estimate. When I only borrowed $2300.00. You have me paying $193.00 a month over 26 months. That is not fair. They gentleman were not clear. My first payment is in March 2026. All Chris keeps saying that I can pay it off early. Hopefully in 12 months it will be paid off and not 26 months.
I have never had a problem with Towerloan in Bessemer they always come through for me.I'll pay my loan out then when something else comes up I go back to them again no problem.

Reply from Tower Loan - Bessemer
The representative was very professional and to the point. I like the fact that I was able to email requested documents. The process from start to finish was impressive, even the clerk whom I spoke with on the phone.

Reply from Tower Loan - Bessemer

Reply from Tower Loan - Bessemer
Everything.
Was great employees very friendly.Very helpful explained everything .thank you guys

Reply from Tower Loan - Bessemer
Great atmosphere and great customer service.

Reply from Tower Loan - Bessemer
The office staff was very friendly and helpful, and courteous and also the office smelled really good

Reply from Tower Loan - Bessemer
Easy application process, timely. All done in just a few hours.

Reply from Tower Loan - Bessemer
My request was handled quickly and professionally

Reply from Tower Loan - Bessemer
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.