Clear instructions. I needed to call and talk to a person who answered my questions. Easy to set up my account on line.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience with Tower Loan has been great. They were there for me when I initially moved into my new home and had some unexpected expenses. They remain a good resource for me when I need it.
Company replied
I really like Tower loan the staff is very friendly and helpful i would use Tower loan again and will recommend them to anyone who is seeking a loan
Company replied
The Process take a while, because they had a manager in training and she was new to the process, but over all the manager and manager in training was very nice and curious.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Central
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
12211 Greenwell Sprgs Rd, 70814, Baton Rouge, LA, United States
- 225-261-0158
4.3
Excellent
19 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clear instructions
Clear instructions. I needed to call and talk to a person who answered my questions. Easy to set up my account on line.
March 10, 2026
Reply from Tower Loan - Central
Thank you for your feedback, Susan. We appreciate you highlighting our clear instructions and helpful staff assistance with your account setup.
Be honest stop tricking people into…
Be honest stop tricking people into getting another loan I call to pay my my payment they always call about consolidation to make you pay less when I got there she say furniture note got pay off from them than gave 2000 more only end up paying 40 dollars cheaper than two week later call and ask me about the payment I was calling in to pay that you supposed to had consolidation can’t get into with the supervisor now I’m pay more than I was paying about 200 more I should have kept it the same I was trick
Towers loan on greenwell and central
February 19, 2026
Reply from Tower Loan - Central
We are sorry to hear about the confusion with your consolidation. Please contact the local branch Manager to help clear up any confusion there may be.
Reply from Tower Loan - Central
We are thrilled to hear about your positive experience with our amazing staff at Tower Loan!
Reply from Tower Loan - Central
We are grateful to hear about your excellent experience with our customer service at Tower Loan.
Reply from Tower Loan - Central
Thank you for your wonderful feedback. We appreciate you recognizing our respectful service at Tower Loan.
EXCELLENT!
August 21, 2025
Reply from Tower Loan - Central
Thank you for your excellent rating! We're pleased to know you had a positive experience. Your feedback is greatly appreciated.
The politeness from the worker
August 12, 2025
Reply from Tower Loan - Central
Thank you for your positive feedback! We're pleased to hear that our team's politeness made a great impression. We look forward to serving you again.
Reply from Tower Loan - Central
Thank you for your positive feedback! We're pleased to hear that you found our team friendly and the loan process easy. Your satisfaction is important to us, and we appreciate your support.
Love the atmosphere Jordan had great customer service and dedication.
L e the atmosphere
July 2, 2025
Reply from Tower Loan - Central
We're glad to hear that you enjoyed the atmosphere! Your positive feedback is much appreciated. Thank you for the 5-star rating!
Nice friendly down to earth staff!
June 25, 2025
Reply from Tower Loan - Central
We're glad to hear that you found our staff to be friendly and down to earth. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!
Great resource and easy to work with
My experience with Tower Loan has been great. They were there for me when I initially moved into my new home and had some unexpected expenses. They remain a good resource for me when I need it.
May 17, 2025
Reply from Tower Loan - Central
We're glad to hear that you've had a positive experience with Tower Loan. It's wonderful to know that we could assist during your move and continue to be a reliable resource for you. Thank you for your feedback and your 4-star rating.
Reply from Tower Loan - Central
Thank you for the positive feedback! We're glad to hear that you found our customer service professional. We strive to provide the best service possible. Your satisfaction is our priority.
I really like Tower loan the staff is…
I really like Tower loan the staff is very friendly and helpful i would use Tower loan again and will recommend them to anyone who is seeking a loan
April 17, 2025
Reply from Tower Loan - Central
Thank you for the 5-star rating and the positive feedback. We're glad to hear that you found our staff friendly and helpful. Your recommendation means a lot to us. We look forward to serving you again at Tower Loan.
The Process take a while
The Process take a while, because they had a manager in training and she was new to the process, but over all the manager and manager in training was very nice and curious.
April 11, 2025
Reply from Tower Loan - Central
Thank you for your patience and understanding during our training process. We're glad to hear that our team was able to provide a pleasant experience despite the wait. Your feedback is greatly appreciated and will help us improve our services.
Willing to help those in need of funds
Willing to help those in need of funds, treating you with respect and not judging you by the color of your skin.
February 20, 2025
Reply from Tower Loan - Central
Thank you for your kind words. We are committed to providing a supportive and inclusive environment for all our customers. We appreciate your recognition of our efforts.
After taking my application over the…
After taking my application over the phone I was approved in about 15 minutes and when I arrived at the office every one was friendly and very professional
February 25, 2025
Reply from Tower Loan - Central
We're glad to hear about your positive experience with our application process and team. Your feedback is greatly appreciated. Thank you for choosing our services!
Wonderful service from great down too…
Wonderful service from great down too earth courteous staff, Thanks Tower Loan.
February 4, 2025
Reply from Tower Loan - Central
Thank you for the 5-star rating and the positive feedback about our service and staff at Tower Loan. We're glad to hear you had a great experience. Your appreciation means a lot to us.
My Experience
I have never had an issue with Tower Loan. The workers have always been polite.
January 29, 2025
Reply from Tower Loan - Central
Thank you for the positive feedback! We're glad to hear that your experiences with Tower Loan have been consistently positive and that our team's politeness stands out. We appreciate your support and look forward to serving you in the future.
Reply from Tower Loan - Central
Thank you for the positive feedback! We're glad to hear that our staff's professionalism and friendliness met your expectations. We look forward to serving you again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.