Tower Loan - Columbia MO Reviews 

28
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TrustScore 4.5 out of 5

4.4

3200 Penn Terrace, Ste 120, 65202 Columbia, MO, US

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Rated 5 out of 5 stars

I called first and we did all questions over the phone. They wanted bank statements so we set up an appointment for that afternoon for me to take statements and talk about loan some more. After giv... See more

Company replied

Rated 5 out of 5 stars

We purchased a lift chair from Missouri Furniture and they suggested we obtain a loan from Tower Loan. They approved our application immediately and we have a totally interest free loan. We will nee... See more

Company replied

Rated 5 out of 5 stars

The agents are well trained working very quickly to get everything done in a very timely manner. While training there must be a very strong emphasis on courtesy. I’ve also dealt with tower loan in Osa... See more

Company replied

Rated 5 out of 5 stars

Easy digital financing with Ashley Furniture on a weekend with 24 month same as cash. They gave the exact amount to pay to payoff within the 24 months so you will not go over and have to pay finance c... See more

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Columbia MO

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 3200 Penn Terrace, Ste 120, 65202, Columbia, MO, United States

  • 573-886-2112

4.4

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.4

All reviews

(28)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

We returned items in June and tower…

We returned items in June and tower loan called us in Oct about our outstanding acct

September 22, 2026
Tower Loan - Columbia MO logo

Reply from Tower Loan - Columbia MO

Hi, with Tower Loan not involved in the delivery or return of items, we only know when a customer advises us or the merchant advises us. Your account was voided a couple weeks ago and you have no account with Tower Loan.

Rated 5 out of 5 stars

Fast and easy service

Fast and easy service. People were nice and I was in and out in 15 min

July 8, 2026
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Reply from Tower Loan - Columbia MO

We are pleased to hear your experience at Tower Loan was fast and easy. We value your kind words and look forward to serving you again.

Rated 5 out of 5 stars

The staff welcomed us in (myself and my…

The staff welcomed us in (myself and my service dog) and treated us like family

July 9, 2026
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Reply from Tower Loan - Columbia MO

We are honored to hear your experience. Welcoming you and your service dog like family is exactly what we strive for. Thank you, William.

Rated 5 out of 5 stars

I called first and we did all questions…

I called first and we did all questions over the phone. They wanted bank statements so we set up an appointment for that afternoon for me to take statements and talk about loan some more. After giving more information, she let me know what I was able to borrow along with terms. Very satisfied the way it all went.

June 27, 2026
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Reply from Tower Loan - Columbia MO

Thank you, Steven. Your positive experience with our phone and in-person process means a great deal to Tower Loan.

Rated 5 out of 5 stars

Professionalism of Jacob and Gabrielle

Professionalism of Jacob and Gabrielle. Ease of doing repeat business with Tower.

March 27, 2026
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Reply from Tower Loan - Columbia MO

We are thrilled to hear about Jacob and Gabrielle's professionalism. Thank you for your continued business with Tower Loan.

Rated 5 out of 5 stars

Potential interest Free Loan

We purchased a lift chair from Missouri Furniture and they suggested we obtain a loan from Tower Loan. They approved our application immediately and we have a totally interest free loan. We will need to make regular payments beginning in January, but if we make all these payments on time, then pay the loan off at the end of our term, we will pay zero interest!

December 12, 2025
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Reply from Tower Loan - Columbia MO

We are pleased you had a positive experience with Tower Loan and appreciate your partnership with Missouri Furniture.

Rated 5 out of 5 stars

Quick

Quick, friendly and professional service provided again. Thank you!

November 26, 2025
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Reply from Tower Loan - Columbia MO

Thank you for your wonderful feedback about our quick, friendly and professional service. We appreciate your continued trust in Tower Loan.

Rated 5 out of 5 stars

Fast process

Fast process. Great customer service.

November 22, 2025
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Reply from Tower Loan - Columbia MO

Thank you for taking the time to share your positive experience with Tower Loan's fast process and customer service.

Rated 5 out of 5 stars

Helpful and informative

November 8, 2025
Tower Loan - Columbia MO logo

Reply from Tower Loan - Columbia MO

Thank you for your feedback. We appreciate you finding our team helpful and informative.

Rated 5 out of 5 stars

Quick and pleasant

The agents are well trained working very quickly to get everything done in a very timely manner. While training there must be a very strong emphasis on courtesy. I’ve also dealt with tower loan in Osage beach , MO and have spoken with tower loan office in st Charles MO. Every contact I have made was met with nothing less than maximum courtesy. They do their jobs and they do it with a friendly positive attitude. I don’t know if they recieve awards for performance then a young lady name Gabby I believe, should certainly be up for one based on my experience alone. Also Jacob, when I went back after realizing I had cause for more than originally expected, was like a mirror image of Miss Gabby. Thank you tower loan for picking people who make the customer feel comfortable and important to the process.

August 9, 2025
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Reply from Tower Loan - Columbia MO

Thank you for sharing your positive experience with Tower Loan. It's wonderful to hear that our team members, including Gabby and Jacob, provided you with courteous and efficient service. We strive to ensure every customer feels valued and appreciated. Your feedback is greatly appreciated and will be shared with the team.

Rated 5 out of 5 stars

I love the people at this location

I love the people at this location. Gabby is professional and friendly.

July 15, 2025
Tower Loan - Columbia MO logo

Reply from Tower Loan - Columbia MO

Thank you for the 5-star rating! We're glad to hear that you had a positive experience with Gabby. We strive to provide professional and friendly service at all times. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Gabby was so nice very friendly is was…

Gabby was so nice very friendly is was a easy process

July 4, 2025
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Reply from Tower Loan - Columbia MO

We're glad to hear that you found the process easy and our staff friendly. Gabby will be pleased to know that her efforts were appreciated. Thank you for your positive feedback!

Rated 5 out of 5 stars

The employees are very nice and helpful,

They are very helpful and take care of you in a timely manner. I really like all of the employees there. If you need a loan, Tower Loan is the place to go. I have recommended them to all my friends.

July 2, 2025
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Reply from Tower Loan - Columbia MO

Thank you for the glowing review and for recommending us to your friends. We're glad to hear that our team has been helpful and efficient. Your satisfaction is our priority at Tower Loan. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Pleasant Experience

WOW. It was a very pleasant experience Gabe was super helpful and the trainees was very knowledgeable although Gabe was watching them closely. This is my second loan from them. I would and will highly recommend Tower loan .

June 27, 2025
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Reply from Tower Loan - Columbia MO

Thank you for the positive feedback! We're glad to hear that Gabe and our team at Tower Loan were able to assist you effectively. Your recommendation means a lot to us. We look forward to serving you again in the future.

Rated 5 out of 5 stars

The employees was great and they was…

The employees was great and they was patient and all smiles and very helpful

May 14, 2025
Tower Loan - Columbia MO logo

Reply from Tower Loan - Columbia MO

Thank you for the 5-star rating! We're glad to hear that our team was able to provide you with great service. Your positive feedback is greatly appreciated.

Rated 3 out of 5 stars

ILong time customer-same high interest

I've been with Tower for a long time, about 10 years now, I've always paid my accounts. I think I had 2 lates in 10 years.

I have NEVER been offered an interest rate reduction

It ALWAYS has me thinking that should consolidate for a lower rate

So far, I have stayed with Tower

May 6, 2025

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