The entire staff is very professional, nice, informative, & helpful!! Dylan Hensley; the branch manager is Superb!! PS: I do want to say though, the interest rates are too high!! Granville E Wiggi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great team of people. They treat there customers well and with respect and always been very nice and respectful
Company replied
I was approved for the loan via telephone, so when I arrived a young lady promptly and efficiently helped me. She addressed all my concerns with excellent customer care.
Company replied
The service has been FANTASTIC AND THE STAFF IS SO FRIENDLY AND ACCOMMODATING
Company replied
Company details
- Loan Agency
- also in
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Columbia MS
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
720 A Main Street, 39429, Columbia, MS, United States
- 601-736-5322
4.4
Excellent
11 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service has been FANTASTIC AND THE…
The service has been FANTASTIC AND THE STAFF IS SO FRIENDLY AND ACCOMMODATING
September 15, 2026
Reply from Tower Loan - Columbia MS
We are ecstatic to hear our service and staff made such a great impression, Glynn. Thank you for sharing!
Great team of people
Great team of people. They treat there customers well and with respect and always been very nice and respectful
August 20, 2026
Reply from Tower Loan - Columbia MS
Thank you, Alvin! We are proud of our team's commitment to treating every customer with respect and kindness.
This is an excellent company no hassle…
This is an excellent company no hassle the customer service department is very helpful and they are always willing to assist me in any situation thank you guys for your patience and understanding and I appreciate you guys for being so helpful
August 22, 2026
Reply from Tower Loan - Columbia MS
We sincerely value your kind words, Tina. Your appreciation for our patient and helpful customer service team means a great deal to us.
great service
August 14, 2026
Reply from Tower Loan - Columbia MS
Thank you for your review, Bobby. We are glad to hear you experienced great service at Tower Loan.
The process was quick and easy !
The process was quick and easy !! The people are very friendly, knowledgeable .. Thank you !
July 15, 2026
Reply from Tower Loan - Columbia MS
Thank you for taking the time to share your experience. We are glad the process was quick and easy, and that our team was friendly and knowledgeable.
The entire staff is very professional
The entire staff is very professional, nice, informative, & helpful!!
Dylan Hensley; the branch manager is Superb!!
PS: I do want to say though, the interest rates are too high!!
Granville E Wiggins Sr
12/20/25
December 13, 2025
Reply from Tower Loan - Columbia MS
We deeply respect your feedback about our professional staff and Dylan's superb management. We understand your concern about rates.
The staff at tower loan helped me when…
The staff at tower loan helped me when I needed it the most, very friendly , loan process was easy, great job👍
October 14, 2025
Reply from Tower Loan - Columbia MS
Thank you for your review, Eddie. We are pleased our staff helped when you needed it most and made the process easy.
Prompt and Polite
I was approved for the loan via telephone, so when I arrived a young lady promptly and efficiently helped me. She addressed all my concerns with excellent customer care.
June 11, 2025
Reply from Tower Loan - Columbia MS
We're glad to hear about your positive experience with our loan approval process and customer service. Your feedback is greatly appreciated. Thank you for choosing us for your financial needs.
Reply from Tower Loan - Columbia MS
We're glad to hear that you felt understood. It's our priority to ensure our customers feel heard and supported. Thank you for your positive feedback!
Reply from Tower Loan - Columbia MS
We're glad to hear you found our service to be good and friendly. Your positive feedback is greatly appreciated. Thank you for choosing us!
Love the way they gave me opportunity…
Love the way they gave me opportunity to get my self back on track with my credit and ease my mind with my bills
March 11, 2025
Reply from Tower Loan - Columbia MS
We're so happy to hear that you've had a positive experience with our services. We strive to provide our customers with the tools and support they need to achieve their financial goals. We're grateful for your kind words and appreciate your business.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.