Tower Loan - Decatur Reviews 14

TrustScore 4.5 out of 5

4.5

2418-E Danville Road, 35603 Decatur, AL, US


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Rated 5 out of 5 stars

They explain everything so well & answered all my questions and walked me through the online process they were very patience with me.very professional and would recommend to Family and Friends.

Company replied

Rated 5 out of 5 stars

They were very efficient in making sure i received what I needed with no hesitation and very friendly and easily to talk with and went over and beyond. These two guys really made me feel comfortable w... See more

Company replied

Rated 5 out of 5 stars

The lady (Jennifer I think was her name)that helped me was fantastic. Made the whole process easy and quick. Would definitely recommend.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Decatur

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 2418-E Danville Road, 35603, Decatur, AL, United States

  • 256-260-9840

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
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Rated 5 out of 5 stars

They explain everything so well &…

They explain everything so well & answered all my questions and walked me through the online process they were very patience with me.very professional and would recommend to Family and Friends.

April 7, 2026
Tower Loan - Decatur logo

Reply from Tower Loan - Decatur

Thank you for your review. We are delighted our team explained everything clearly and guided you through the process patiently.

Rated 5 out of 5 stars

Everyone was so nice and very helpful

Everyone was so nice and very helpful. I would recommend them.

April 7, 2026
Tower Loan - Decatur logo

Reply from Tower Loan - Decatur

Thank you for your wonderful feedback. We appreciate your recommendation and are pleased our team provided helpful service.

Rated 5 out of 5 stars

He was so nice I felt like he cared and…

He was so nice I felt like he cared and was so involved love that about my experience!

September 20, 2025
Tower Loan - Decatur logo

Reply from Tower Loan - Decatur

Thank you for sharing your wonderful experience. We are delighted our team member made you feel valued and cared for.

Rated 5 out of 5 stars

Easy and quick process

The lady (Jennifer I think was her name)that helped me was fantastic. Made the whole process easy and quick. Would definitely recommend.

September 13, 2025
Tower Loan - Decatur logo

Reply from Tower Loan - Decatur

We are overjoyed to hear about your easy and quick process with Jennifer. Thank you for recommending Tower Loan.

Rated 5 out of 5 stars

Very helpful and in a timely manner.

Very helpful and in a timely manner.

August 8, 2025
Tower Loan - Decatur logo

Reply from Tower Loan - Decatur

Thank you for your positive feedback! We're pleased to hear that you found our service helpful and timely. Your satisfaction is important to us, and we appreciate your support.

Rated 5 out of 5 stars

Fast as easy

July 15, 2025
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Reply from Tower Loan - Decatur

We're glad to hear that you found our service fast and easy. Your positive feedback is much appreciated. Thank you!

Rated 5 out of 5 stars

Very professional and nice

Very professional and nice. Easy process and quick

July 12, 2025
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Reply from Tower Loan - Decatur

Thank you for the positive feedback! We're glad to hear that you found our process to be professional, quick, and easy. We strive to provide the best service possible. Thanks again!

Rated 5 out of 5 stars

They were very efficient in making sure all my paperwork was explained and i understood everything …

They were very efficient in making sure i received what I needed with no hesitation and very friendly and easily to talk with and went over and beyond. These two guys really made me feel comfortable with a smile and laughter

April 24, 2025
Tower Loan - Decatur logo

Reply from Tower Loan - Decatur

Thank you for the 5-star rating and the positive feedback. We're glad to hear that our team was able to assist you efficiently and make your experience enjoyable. Your comfort and satisfaction are our top priorities. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Great people working at this…

Great people working at this company.Friendly courtious.They make you feel special.

April 23, 2025
Tower Loan - Decatur logo

Reply from Tower Loan - Decatur

Thank you for the 5-star rating! We're glad to hear that our team made you feel special and provided friendly, courteous service. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

They were helpful professionals made it…

They were helpful professionals made it easy to process the paper work. The company helped us a lot.

April 12, 2025
Tower Loan - Decatur logo

Reply from Tower Loan - Decatur

We're glad to hear that you found our process easy and our team helpful. Your positive feedback is greatly appreciated. Thank you for choosing our services!

Rated 5 out of 5 stars

They were very friendly and did…

They were very friendly and did everything to help resolve my needs

February 21, 2025
Tower Loan - Decatur logo

Reply from Tower Loan - Decatur

Thank you for the 5-star rating! We're glad to hear that our team was able to assist you effectively. Your positive feedback is greatly appreciated.

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