Hello from the GARNERMED Research Team regarding a research project we conducted involving consumer loan companies and customer-facing representatives in Alabama. We wanted to specifically... See more
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What made my experience great was the staff. They go above and beyond to help in anyway possible. Great customer service.
Company replied
The employees were so nice and helpful.
Company replied
Fantastic. Very polite and respectful talked like we were old friends and the service was fantastic would recommend to everyone.
Company replied
Company details
- Loan Agency
- also in
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Eufaula
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1230 S Eufaula Ave, 36027, Eufaula, AL, United States
- 334-619-9963
4.2
Great
6 reviews
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Reply from Tower Loan - Eufaula
Thank you for your wonderful feedback, Courtney. We are glad you experienced a great and friendly environment at Tower Loan.
Reply from Tower Loan - Eufaula
Your positive experience with our team means a great deal. We are glad our employees were nice and helpful during your visit.
Hello from the GARNERMED Research Team…
Hello from the GARNERMED Research Team regarding a research project we conducted involving consumer loan companies and customer-facing representatives in Alabama.
We wanted to specifically recognize a Savannah at the Eufaula location for her performance during our inquiry. She handled a very extensive series of questions regarding the loan process and demonstrated strong knowledge of the information she was authorized to discuss.
These questions were based on credit reporting, application requirements, alternative resolution, repayment terms and loan insurance. She answered all questions promptly and in full detail. These only question she had to put us on hold for was where to go so our team could leave a review!!
We’re documenting representatives who perform particularly well during these inquiries, and we wanted the company to be aware that her interaction stood out positively in our project.
We also wanted to make sure Savannah receives recognition internally for the way she handled our call.
Thank you for your time, and please pass along our appreciation to Ms. Savannah for her performance during our inquiry. She demonstrated strong knowledge of the information she was authorized to discuss and we were extremely impressed!!!🤩
September 4, 2026
Unprompted review
Reply from Tower Loan - Eufaula
We are honored to recognize Savannah for her outstanding performance. Her knowledge and professionalism during your inquiry reflect the standards we uphold at Tower Loan.
Fantastic
Fantastic. Very polite and respectful talked like we were old friends and the service was fantastic would recommend to everyone.
January 15, 2026
Reply from Tower Loan - Eufaula
We're happy to hear that you felt so comfortable and well-treated during your visit. It is delightful to know our service met your expectations, and we appreciate your recommendation.
Reply from Tower Loan - Eufaula
Thank you for highlighting our hospitality and atmosphere. We appreciate your positive feedback about our team.
What made my experience great was the…
What made my experience great was the staff. They go above and beyond to help in anyway possible. Great customer service.
June 26, 2025
Reply from Tower Loan - Eufaula
Thank you for the 5-star rating and the positive feedback about our staff. We strive to provide excellent customer service and it's wonderful to hear that our efforts are making a difference. We look forward to serving you again in the future.
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