The process was simple and fast! Knowledgeable staff and very friendly. We were very pleased that someone helped us that was bilingual. Definitely refer anyone looking to consolidate or need extra m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I always receive remarkable service when I enter the office until the time I leave. Everyone is always so friendly and ready to be helpful of your needs . Even if someone is with another client they... See more
Company replied
I had a great experience, and this branch really helped me accomplish what I set out to do when I went in to apply for a loan
Company replied
The staff at Tower Loans are professional and very helpful. They work with you on making your payments and receiving the financial assistance you need.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Humble
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
238 1st Street West, 77338, Humble, TX, United States
- 281-713-4083
4.7
Excellent
35 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff is absolutely AWESOME..I will…
The staff is absolutely AWESOME..I will definitely refer them
July 2, 2025
Reply from Tower Loan - Humble
Thank you for the fantastic rating and for your kind words about our staff. We're glad to hear you had a positive experience. Your willingness to refer us is the highest compliment. Thanks again!
The staff at Tower Loans are amazing
The staff at Tower Loans are amazing. They are so nice, patient and knowledgeable.
June 27, 2025
Reply from Tower Loan - Humble
Thank you for the 5-star rating and the positive feedback about our team at Tower Loan. We strive to provide excellent service and it's great to hear that our staff's patience and knowledge made a difference. We appreciate your support!
Reply from Tower Loan - Humble
We're glad to hear that you had a positive experience with our customer service. Your feedback is greatly appreciated. Thank you for the 5-star rating!
Great Service
Their Service, is attentive, she gave me her full attention; she was supportive, and very helpful.
May 20, 2025
Reply from Tower Loan - Humble
Thank you for the 5-star rating and for highlighting our attentive service. We strive to provide supportive and helpful interactions for all our customers. Your feedback is greatly appreciated!
Reply from Tower Loan - Humble
Thank you for the positive feedback! We're glad to hear that you had a great experience with Tower Loan's customer service. We strive to provide the best service to our customers.
Reply from Tower Loan - Humble
We're glad to hear that our service met your expectations. Your positive feedback is greatly appreciated. Thank you for choosing us!
Reply from Tower Loan - Humble
We're glad to hear that you had a positive experience with our staff and appreciated the efficiency of our service. Your feedback is valuable to us. Thank you for the high rating!
Humble staff always helpful
Humble staff always helpful, courteous of my needs. Assists in all ways to support me and help me credit wise. Thank you all for what you do!
March 29, 2025
Reply from Tower Loan - Humble
We're glad to hear that our staff has been able to assist you effectively and courteously. Your positive feedback is greatly appreciated. Thank you for recognizing our efforts to support our customers' credit needs.
Reply from Tower Loan - Humble
We appreciate your kind words about our staff and customer service. We're glad you find direct deposit a valuable feature. We strive to provide the best possible experience for our customers.
Reply from Tower Loan - Humble
We're glad to hear that you found our office staff to be helpful. Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.