Tower Loan - Huntsville Reviews 

28
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TrustScore 4.5 out of 5

4.5

2319 Bob Wallace Ave, Ste E, 35805 Huntsville, AL, US

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Rated 5 out of 5 stars

Timely and helpful, the loan officer Justin was knowledgeable and guided my application which allowed me to borrow exactly what I needed. Recommended to anyone. Great new lender whose concerned and... See more

Company replied

Rated 5 out of 5 stars

The staff is great!! anytime I've had to call they were very helpful.

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Huntsville

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 2319 Bob Wallace Ave, Ste E, 35805, Huntsville, AL, United States

  • 256-382-6246

4.5

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.5

All reviews

(28)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

The staff is great!! anytime I've had to call they were very helpful.

September 2, 2026
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Reply from Tower Loan - Huntsville

Thank you for your wonderful feedback, Theora. We are glad our staff provided helpful service every time you called.

Rated 5 out of 5 stars

105 Easy

Justin was very professional and provided prompt response to my needs

August 12, 2026
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Reply from Tower Loan - Huntsville

We are grateful for your kind words, Odessa. Justin's professionalism and prompt service reflect our commitment to meeting your needs.

Rated 5 out of 5 stars

Awesome 👍

Professional and very friendly.Fast courteous service.I will highly recommend these guys

August 8, 2026
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Reply from Tower Loan - Huntsville

We are happy to hear your experience was professional, friendly, and fast. Thank you for recommending Tower Loan, James!

Rated 2 out of 5 stars

Interest rate to high for once

Interest rate to high for once. Im struggling bad already with bills and others loans. I needed a loan for severe dental pain, because I barely could make it each day in pain. Tower offered me $3000 knowing I'm already paying on a loan. I turned it down because im struggling paying the one bk I owe already. Next day I decide to go get half the amount of the loan if it doesn't boost my monthly payment up i told the perons there..I get there I was convinced to get the $3000 saying it would've be a high amount to pay bk. So I felt relief thinking it was goi g to lower the amount.I felt rushed, on top of that couldn't focus due to pain, bills running through head ..I didn't get a chance to read what I will be paying and I wasn't even told what my new monthly payments would be.. but for dental work it cost 2000 other cash went on other bills. It helped for that time but now I have to pay 300 a month and owe over 7000 ..almost the same for my student loan..I been stressed trying find a second job, the job i have now overnight shut down so pay drop tremendously..I have no extra money for food, or other bills Im struggling so bad I feel lost. Bank always in the negative..unsure why I didnt get a loan somewhere else or my bank..I would've at least had smaller payments. My fault for going back after struggling the first time..Hopefully I can get blessed with a second job, if I don't quit this one soon..Im drained..I will never get another loan here again if I even make it through to pay it off.

June 5, 2026
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Reply from Tower Loan - Huntsville

We apologize for any inconvenience. Your concerns are noted. Please contact us at (256) 382-6246 to discuss your current situation and explore available options.

Rated 5 out of 5 stars
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Reply from Tower Loan - Huntsville

Thank you, Robert. We are pleased to hear you valued our staff and service. Your satisfaction means a great deal to us.

Rated 5 out of 5 stars

The very best people

The very best people! Kind, helpful and caring, i'll take all my loans to them first from now on

June 6, 2026
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Reply from Tower Loan - Huntsville

Thank you, Rhett! Your positive feedback about our team being kind, helpful, and caring means everything to us at Tower Loan.

Rated 5 out of 5 stars

Great experience overall

Great experience overall. Easy, professional and knowledgeable

May 30, 2026
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Reply from Tower Loan - Huntsville

Thank you for your review. We are pleased your experience was easy, professional, and knowledgeable. Tower Loan appreciates your feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service. Always will to help.

March 18, 2026
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Reply from Tower Loan - Huntsville

Thank you for sharing your feedback about our excellent service. We appreciate your recognition of our helpful team.

Rated 5 out of 5 stars

Timely and helpful

Timely and helpful, the loan officer Justin was knowledgeable and guided my application which allowed me to borrow exactly what I needed. Recommended to anyone. Great new lender whose concerned and appreciated about the borrowers.

February 4, 2026
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Reply from Tower Loan - Huntsville

Thank you immensely for highlighting Justin's knowledge and guidance. We appreciate your recommendation and kind words about our service.

Rated 5 out of 5 stars

loan

There When You Need Them..
Nice,Friendly And Professional.

December 31, 2025
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Reply from Tower Loan - Huntsville

We are delighted to hear you found us friendly and professional when you needed us most, Ernie.

Rated 5 out of 5 stars

Very fast service

Very fast service. Funds were needed for family emergency.

December 31, 2025
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Reply from Tower Loan - Huntsville

Thank you for your review. We understand family emergencies require quick assistance and appreciate you noting our fast service.

Rated 5 out of 5 stars

Fast and easy small personal loans…

Fast and easy small personal loans ...was in and out in no time

December 19, 2025
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Reply from Tower Loan - Huntsville

Thank you for your wonderful feedback! We are pleased you found our personal loan process fast and easy.

Rated 4 out of 5 stars

Ease of process

December 11, 2025
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Reply from Tower Loan - Huntsville

We are elated to hear you found our process easy. Your positive feedback means everything to us.

Rated 5 out of 5 stars

Courteous and very professional

Courteous and very professional. Make you feel ease during communication.

November 15, 2025
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Reply from Tower Loan - Huntsville

Thank you for your wonderful feedback. We appreciate your recognition of our courteous and professional service approach.

Rated 5 out of 5 stars

SWIFT

IT WAS NOT TIME CONSUMING

November 7, 2025
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Reply from Tower Loan - Huntsville

We are pleased to hear you found our service swift and efficient. Your positive feedback means a lot.

Rated 5 out of 5 stars

Tower loans have always been very easy…

Tower loans have always been very easy to deal with to get a loan

July 25, 2025
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Reply from Tower Loan - Huntsville

Thank you for sharing your positive experience with Tower Loan. We're pleased to hear that the process has been easy for you. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Customer service

I just like dealing with them they don't harass you they have good customer service.

July 15, 2025
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Reply from Tower Loan - Huntsville

We're glad to hear that you've had a positive experience with our customer service and appreciate your feedback. It's our goal to provide a hassle-free experience for all our customers. Thank you for your review!

Rated 5 out of 5 stars

Pleased with customer service

Easy to make payments online. Great customer service

June 12, 2025
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Reply from Tower Loan - Huntsville

We're glad to hear that you find our online payment system easy to use and our customer service great. Your positive feedback is much appreciated. Thank you!

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