Tower Loan - Kankakee Reviews 62

TrustScore 5 out of 5

4.8

105 E Court Street, 60901 Kankakee, IL, US


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Rated 4 out of 5 stars

It was easy and convenient to do application and get funds in same day. Alley questions were answered.

Company replied

Rated 5 out of 5 stars

Great Customer Service Overall; Ms. Vickie and Ms. Tonya are very cordial. Tammy the manager is excellent, and has turned the vibe of the office into a "Sparkling Jewel." I appreciate how she tak... See more

Company replied

Rated 5 out of 5 stars

I’ve been off and on with tower loan for many years I Especially like our home office in Kankakee Illinois and my hats off to the staff there Especially Miss Vicky, they always make you feel like fami... See more

Company replied

Rated 5 out of 5 stars

This office rocks. They're professional, courteous, and always friendly. Any questions concerns or doubts that may have come up in the past, were handled with dignity and respect.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Kankakee

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 105 E Court Street, 60901, Kankakee, IL, United States

  • 815-348-1996

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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Rated 5 out of 5 stars

Very enjoyable

Very enjoyable, the associates were very pleasant! Great Crew!!!

July 3, 2025
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Reply from Tower Loan - Kankakee

Thank you for the 5-star rating! We're glad to hear that you had an enjoyable experience with our associates. Your positive feedback about our crew is greatly appreciated.

Rated 5 out of 5 stars

Everyone was very helpful and…

Everyone was very helpful and understanding. Gave great advice

June 28, 2025
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Reply from Tower Loan - Kankakee

We're glad to hear that you found our team helpful and understanding. Your positive feedback about the advice we provided is much appreciated. Thank you for your high rating!

Rated 5 out of 5 stars

Every one is very good

Every one is very good

June 19, 2025
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Reply from Tower Loan - Kankakee

Thank you for the 5-star rating! We're glad to hear that you had a positive experience with us. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Easy Loans

Loan application process always goes smoothly. Loan officers always friendly and accommodating.

June 14, 2025
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Reply from Tower Loan - Kankakee

Thank you for the positive feedback! We're glad to hear that our loan application process and our friendly loan officers meet your expectations. We strive to provide the best service possible. Thanks again for your review!

Rated 5 out of 5 stars

Awesome staff!!!!

June 14, 2025
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Reply from Tower Loan - Kankakee

We're glad to hear that our staff made a positive impression on you. Your feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

My experience was awesome

My experience was very nice. Managers helpful.

May 29, 2025
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Reply from Tower Loan - Kankakee

We're glad to hear about your positive experience and that our managers were able to assist you. Your feedback is greatly appreciated. Thank you for choosing us!

Rated 5 out of 5 stars
Tower Loan - Kankakee logo

Reply from Tower Loan - Kankakee

We're glad to hear that you found the process of obtaining paperwork and checks straightforward. We strive to make our procedures as efficient as possible for our customers. Thank you for your positive feedback!

Rated 5 out of 5 stars

PERSONAL LOAN ASSISTANCE

THE LADIES THERE ARE VERY NICE AND HELPFUL. THEY GIVE YOU ALL THE INFORMATION YOU NEED.

June 4, 2025
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Reply from Tower Loan - Kankakee

Thank you for the 5-star rating! We're glad to hear that our team was able to provide you with the information you needed. Your positive feedback is greatly appreciated.

Rated 3 out of 5 stars

Hmm....

I appreciated the loan but I had been in the last 4 days through so much trouble just trying to cash it from getting banned from two currency exchanges, three denials of cashing at Walmart, no acceptance of electronic check cashing by Brinks, denial of cashing at a Mexican currency exchange, no mercy of removal of ban nor forgiveness, and a misleading to a place that did not cash.

May 15, 2025
Rated 5 out of 5 stars

Very friendly

Very friendly

May 6, 2025
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Reply from Tower Loan - Kankakee

We're glad to hear you found our team friendly! Your positive feedback is much appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Simple, fast, and hassle free

I went in as a final option. I was in a pinch and they made it super easy and approved me quickly. I've been a customer since 2016 but was actually shocked to get a check after they closed one loan and created a new one.

May 3, 2025
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Reply from Tower Loan - Kankakee

We're glad to hear that our process was easy and efficient for you. It's always our goal to provide quick and convenient service to our valued customers. Thank you for your continued trust in us since 2016. We look forward to serving you in the future.

Rated 5 out of 5 stars

Wonderful customer service skills and…

Wonderful customer service skills and willingness to help me with improving my credit so I can improve my quotes.

April 22, 2025
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Reply from Tower Loan - Kankakee

We're glad to hear that you had a positive experience with our customer service and found our credit improvement assistance helpful. Your satisfaction is our priority. Thank you for your feedback and for choosing us for your financial needs.

Rated 5 out of 5 stars

Very helpful and meet all your need

Very helpful and meet all your need

March 15, 2025
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Reply from Tower Loan - Kankakee

Thank you for the 5-star rating! We're glad to hear that you found our service helpful and that we were able to meet your needs. Your positive feedback is greatly appreciated.

Rated 5 out of 5 stars

That TOWER LOANS Company is the best loan company that l use to get loans and others, payments plans from, the Representative is always understanding on your needs.

Because l have future dealers with TOWER LOANS, and they always comes through for me, lm glad that they are a business which l can say is part of my family.

March 11, 2025
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Reply from Tower Loan - Kankakee

We appreciate your kind words and loyalty. It's wonderful to hear that you consider us part of your family. We strive to provide exceptional service and are committed to building strong relationships with our customers.

Rated 5 out of 5 stars

Thank you Tower loan!

I’ve been off and on with tower loan for many years I Especially like our home office in Kankakee Illinois and my hats off to the staff there Especially Miss Vicky, they always make you feel like family. I never feel judged, and they’ve given me the chance to prove that I was worth the risk of loan in the money!

February 28, 2025
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Reply from Tower Loan - Kankakee

Thank you for the glowing review! It's wonderful to hear that our team at the Kankakee, Illinois office of Tower Loan has made you feel like family. We're glad to have been able to assist you and appreciate your long-term loyalty. Your feedback is greatly valued.

Rated 5 out of 5 stars

Friendly

Listened to what I needed

February 13, 2025
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Reply from Tower Loan - Kankakee

We're glad to hear that you felt heard and your needs were met. Your satisfaction is our top priority. Thank you for the 5-star rating!

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