Tower Loan - Killeen Reviews 

23
•
TrustScore 4.5 out of 5

4.6

3202 Westcliff Rd, 76543 Killeen, TX, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience was seamless any easy. Amber (moved here from Mississippi) was simply amazing and very easy to work with I felt as though I was talking to an old friend. Very please and amazing and w... See more

Company replied

Rated 5 out of 5 stars

It was easy and painless to refinance my loan. There were no hassles and the new manager was very helpful and cooperative.

Company replied

Rated 5 out of 5 stars

They are very helpful, very courteous, always answer the phone when I have questions. The staff is very helpful in all endeavors, the application process is very easy they help you through the proces... See more

Company replied

Rated 5 out of 5 stars

They care about you, good in communication, and help solve your financial needs/problem in any possible way they can. Tower is one of the best in a million loan companies.

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Killeen

Written by the company

Apply Now
Types of Loans
Find a Location
Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 3202 Westcliff Rd, 76543, Killeen, TX, United States

  • 254-952-2014

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(23)

4,637 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was easy and painless to refinance…

It was easy and painless to refinance my loan. There were no hassles and the new manager was very helpful and cooperative.

September 23, 2026
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

We are glad to hear refinancing was easy and painless. We will share your kind words about our manager with the team.

Rated 5 out of 5 stars

Friendly and fast

September 16, 2026
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

We sincerely value your feedback, Cristobal. Friendly and fast service is what we strive for at Tower Loan.

Rated 5 out of 5 stars

My experience was seamless any easy

My experience was seamless any easy.
Amber (moved here from Mississippi) was simply amazing and very easy to work with I felt as though I was talking to an old friend. Very please and amazing and would completely recommend her, to help you with your loan need. She really seemed like she loves her job, and it shows.

September 4, 2026
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Thank you for your wonderful feedback, Karli! We are glad Amber made your experience seamless and easy. We will share your kind words with her.

Rated 5 out of 5 stars

Great customer service

The whole staff is very friendly and helpful. They got me taken care of quick and made sure I could stay in my budget. Then let me know if I needed more ,let them know.

September 3, 2026
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

We are glad to hear the staff kept you within your budget quickly. We appreciate your kind words, Connie!

Rated 5 out of 5 stars

They are very helpful

They are very helpful, very courteous, always answer the phone when I have questions. The staff is very helpful in all endeavors, the application process is very easy they help you through the process all along!

August 14, 2026
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Thank you for your wonderful feedback, Roberto. We are glad our staff made the application process easy and were always available to assist you.

Rated 5 out of 5 stars

Wonderful service

Fast, friendly prompt service.

July 15, 2026
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Thank you for your wonderful feedback, Gloria. We are glad you experienced fast, friendly, and prompt service at Tower Loan.

Rated 5 out of 5 stars

How fast will be helped.

Very well attention by the manager and the staff. Speed to respond.

July 14, 2026
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Thank you immensely, Marcos Antonio. We are glad our manager and staff provided fast, attentive service. Your feedback means a lot to us.

Rated 5 out of 5 stars

Very friendly and competent workers.

Very friendly and competent workers.

June 23, 2026
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Thank you, Sharon. We are proud of our team's friendly and competent service. Your kind words mean a great deal to us.

Rated 5 out of 5 stars

They care about you!

They care about you, good in communication, and help solve your financial needs/problem in any possible way they can. Tower is one of the best in a million loan companies.

May 19, 2026
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

We are honored to hear we care about you and help solve your financial needs. Thank you for recognizing our communication and support.

Rated 5 out of 5 stars

Tower employees answered all questions…yes

Tower employees answered all questions and showed examples on payments. They were very helpful.

April 23, 2026
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Thank you for sharing your positive experience. We appreciate your feedback about our helpful team answering questions and providing payment examples.

Rated 5 out of 5 stars

Very helpful in guiding me to a loan…

Very helpful in guiding me to a loan that best suited my situation.

March 14, 2026
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Your positive feedback is appreciated. We understand finding the right loan solution matters for your specific situation.

Rated 5 out of 5 stars

The staff was friendly and very helpful

The staff was friendly and very helpful

August 22, 2025
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Thank you for your positive feedback! We're glad to hear that our staff provided friendly and helpful service. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

We're so glad to hear that you had an amazing experience! Your positive feedback is greatly appreciated. Thank you for taking the time to share your review.

Rated 5 out of 5 stars

The attendent was knowledgeable and…

The attendent was knowledgeable and explained the terms of the loan in great detail. She made my acceptance for the loan as easy as it could possibly be. She was kind and understandable to my concerns. Easiest loan ever. Thank you tower loan.

June 25, 2025
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

We're glad to hear that you found our loan process easy and our staff knowledgeable and understanding. Your feedback is greatly appreciated. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

The Best in customer service

The Best in customer service

June 11, 2025
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Thank you for the high rating and positive feedback. We're glad to hear that our customer service met your expectations. We strive to provide the best service possible. Your satisfaction is our top priority.

Rated 5 out of 5 stars

The staff is excellent and very easy to…

The staff is excellent and very easy to work with. You get an answer for your loan in a day or two, not weeks.

May 8, 2025
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Thank you for the 5-star rating and positive feedback. We're glad to hear that our team was able to assist you efficiently. Your satisfaction is our priority at Tower Loan. We look forward to serving you again in the future.

Rated 5 out of 5 stars

The staff is friendly and efficient

The staff is friendly and efficient. Makes applying simple.

April 9, 2025
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Thank you for the positive feedback! We're glad to hear that our staff made your application process simple and efficient. We strive to provide friendly and effective service. Thanks for choosing us!

Rated 1 out of 5 stars

Exceptional Service

Exceptional service each time I have been there. Very patient, respectful and just overall GREAT!!

February 26, 2025
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Thank you for your kind words. Your review appears to be a positive review, but you only provided 1 star out of 5.

Rated 5 out of 5 stars

d they made it easy…and

Very nice people and they made it easy and comfortable and I got the money the same day. Thank you.

February 12, 2025
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

We're glad to hear that you had a positive experience and found our process easy and comfortable. It's great to know that our team could assist you effectively. Thank you for your kind words and high rating!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look