It was another great experience, customer service was great. They were able to help me with my needs. I am quite satisfied with our loans.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have dealt with Tower for several years but this was the most pleasant experience ever, the guy's where're able to get me in and out in no time. Thankyou for all your help.
Company replied
The experience was great due to making it so convenient over the phone and e'signing. It was granted at the perfect time for our vacation situation and Being out-of-state. Customer service was wonder... See more
Company replied
Caesar, was my loan officer and he did a great job, the whole office was very nice and helpful
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Longview
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
530 E Loop 281, Suite 101, 75605, Longview, TX, United States
- 903-309-1590
4.4
Excellent
11 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tower Loan - Longview
Your positive feedback is appreciated. We are pleased you had a great experience with Tower Loan.
It was another great experience
It was another great experience, customer service was great. They were able to help me with my needs. I am quite satisfied with our loans.
January 16, 2026
Reply from Tower Loan - Longview
We are delighted to hear about your great experience and satisfaction with our customer service at Tower Loan.
The person who helped me was quick and…
The person who helped me was quick and efficient and very kind.
December 11, 2025
Reply from Tower Loan - Longview
Thank you for your review. We appreciate your recognition of our team's quick, efficient, and kind service.
Very pleasant and respectful
I have dealt with Tower for several years but this was the most pleasant experience ever, the guy's where're able to get me in and out in no time. Thankyou for all your help.
November 22, 2025
Reply from Tower Loan - Longview
We greatly appreciate your kind words about our pleasant and respectful service. Thank you for your continued loyalty over the years.
Reply from Tower Loan - Longview
We are delighted to hear you found our process easy and quick. Thank you for choosing Tower Loan.
The experience was great due to making…
The experience was great due to making it so convenient over the phone and e'signing. It was granted at the perfect time for our vacation situation and Being out-of-state.
Customer service was wonderful and patient.
September 13, 2025
Reply from Tower Loan - Longview
Thank you for taking the time to share your experience. We appreciate your feedback about our convenient phone service and e-signing process.
I will be a reoccurring customer.
Great company to work with. No issues on what I needed to do.
August 14, 2025
Reply from Tower Loan - Longview
Thank you for your positive feedback! We're pleased to hear that your experience with us was smooth and met your expectations. We look forward to serving you again in the future.
Reply from Tower Loan - Longview
Thank you for the 5-star rating! We're glad to hear that you had a positive experience at our Longview, TX office. Your feedback is greatly appreciated.
Caesar
Caesar, was my loan officer and he did a great job, the whole office was very nice and helpful
May 23, 2025
Reply from Tower Loan - Longview
Thank you for the 5-star rating and for sharing your positive experience with our loan officer, Caesar. We're glad to hear that our office was able to assist you effectively. We appreciate your feedback and look forward to serving you again in the future.
Always helpful
May 20, 2025
Reply from Tower Loan - Longview
We're glad to hear that you find our service consistently helpful. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!
Excellent customer service and very…
Excellent customer service and very easy to work with.
March 6, 2025
Reply from Tower Loan - Longview
We appreciate you taking the time to share your positive experience. We're glad to hear you found our customer service excellent and easy to work with.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.