So very happy and grateful for the outcome on the loan, the time line and the process, great customer service, staff very friendly and helpful. Didnt run into any problems. The details, communication... See more
Company replied
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See what reviewers are saying
I am very satisfied with this agency, they have always been so polite and helpful. Highly recommend if you are in need
Company replied
I was given a chance for a higher amount. This will help me reestablish my credit. Personal was friendly. Explanation of the loan was understandable.
Company replied
Everyone who I have come across has been great. I am sorry I don't remember the young lady that help me ,but she was awesome. I am not sure if this is the right location that the young lady called me... See more
Company replied
Company details
- Loan Agency
- also in
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - McAllen
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1701 Dove Ave, Suite B, 78504, McAllen, TX, United States
- 956-215-7839
4.7
Excellent
39 reviews
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Reply from Tower Loan - McAllen
Thank you for taking the time to share your experience. Your kind words about our attentive service mean a great deal to us at Tower Loan.
Excellent customer service
August 21, 2026
Reply from Tower Loan - McAllen
We are thrilled to hear you experienced excellent customer service. Your satisfaction means a great deal to our team at Tower Loan.
Muy contenta con el servicio que me dio
Muy contenta con el servicio que me dio Alma..Muy buena persona..Muchas Gracias
September 2, 2026
Unprompted review
Reply from Tower Loan - McAllen
We are glad to hear about your experience with Alma at Tower Loan. Your kind words mean a great deal to us. ¡Muchas gracias!
Courteous and friendly.
August 15, 2026
Reply from Tower Loan - McAllen
Thanks for sharing your experience. We are glad our team was courteous and friendly. We look forward to serving you again.
Reply from Tower Loan - McAllen
Your positive experience with loan approval means a great deal to us. We appreciate your trust in Tower Loan.
They provided perfect customer service
They provided perfect customer service. They were fast in processing my application.
July 29, 2026
Reply from Tower Loan - McAllen
Thank you for sharing your experience, Sylvia. We are glad the application process was fast and the service met your expectations.
the kindness and explenations that the…
the kindness and explenations that the service person gave me
July 21, 2026
Reply from Tower Loan - McAllen
Thank you immensely, Araceli. We are pleased the kindness and explanations from our service team made a difference for you at Tower Loan.
Exceeded my expectations
So very happy and grateful for the outcome on the loan, the time line and the process, great customer service, staff very friendly and helpful. Didnt run into any problems. The details, communication and process very thoroughly explain. Very impressed! Would highly recommend!
July 11, 2026
Reply from Tower Loan - McAllen
Thank you for sharing your experience. We are glad the process, communication, and customer service exceeded your expectations. Your recommendation means a great deal to us.
Reply from Tower Loan - McAllen
Thank you immensely, Gilbert. We are glad you experienced very good service at Tower Loan.
I am very satisfied with this agency
I am very satisfied with this agency, they have always been so polite and helpful. Highly recommend if you are in need
July 14, 2026
Reply from Tower Loan - McAllen
We sincerely value your kind words, Jose. Your satisfaction and our team's commitment to being polite and helpful mean everything to us. Thank you for recommending Tower Loan.
Reply from Tower Loan - McAllen
We are ecstatic to hear about your experience. Friendly service and great customer care are what we strive for. Thank you, Mireya!
Reply from Tower Loan - McAllen
We deeply respect your feedback, Alma. At Tower Loan, speed matters. We are glad you received results in minutes.
Everyone who I have come across has…
Everyone who I have come across has been great. I am sorry I don't remember the young lady that help me ,but she was awesome. I am not sure if this is the right location that the young lady called me from. Please thank her for me again.
May 30, 2026
Reply from Tower Loan - McAllen
Thank you immensely, Debbie! We will pass along your kind words to our team. Everyone at Tower Loan appreciates your recognition.
Reply from Tower Loan - McAllen
We are glad to hear you appreciate our friendly staff. Thank you for recognizing our customer service.
Very helpful fast and friendly!!
May 22, 2026
Reply from Tower Loan - McAllen
We are grateful for your positive feedback about our helpful, fast, and friendly service at Tower Loan.
The amount of the loan
The amount of the loan. The staff members were very nice.the short time it took to get the money. Reasonable payments.
March 31, 2026
Reply from Tower Loan - McAllen
Thank you immensely for highlighting our helpful staff, quick service, and reasonable payments. Your positive experience means everything to us.
Reply from Tower Loan - McAllen
Thank you immensely for appreciating the time spent explaining the loan and terms clearly.
Like always had a great customer…
Like always had a great customer service.
Alma always do a great job!
December 10, 2025
Reply from Tower Loan - McAllen
We are honored to hear about your positive experience. Alma provides excellent service and we appreciate your continued trust.
Very nice and quick with the…
Very nice and quick with the application to get the loan.
November 20, 2025
Reply from Tower Loan - McAllen
We are overjoyed to hear about your positive experience with our quick application process.
I just want to thanks to Alma always…
I just want to thanks to Alma always with a big smile and great customer service by answering any questions about our loan
September 16, 2025
Unprompted review
Reply from Tower Loan - McAllen
Thank you for recognizing Alma's excellent service. We appreciate customers like you who value our commitment to service.
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