Tower Loan - Ridgeland Reviews 

42
•
TrustScore 4.5 out of 5

4.7

655 Lake Harbour Dr., Suite 700, 39157 Ridgeland, MS, US

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Rated 5 out of 5 stars

The management staff at the Lake Harbor location in Ridgeland MS takes customer service personal. They look at each client not as just dollars only, but as those needing assistance. They are willing... See more

Company replied

Rated 4 out of 5 stars

Everyone is respectful. Simply put; i recognize this is a high risk lending institution. They dont treat you like it though and that's important.

Company replied

Rated 5 out of 5 stars

Allison is awesome! My 86 yr old mom's caregiver had made a mess of things and had attached a personal purchase to my mom's loan. Then she dropped payments so my mom had a summons taped to the doo... See more

Company replied

Rated 5 out of 5 stars

The staff was very professional and catered to my needs. They worked together and provided informative information about the company. Well pleased with the staff.

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Ridgeland

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 655 Lake Harbour Dr., Suite 700, 39157, Ridgeland, MS, United States

  • 601-853-4184

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

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4.7

All reviews

(42)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff was very professional and…

The staff was very professional and catered to my needs. They worked together and provided informative information about the company. Well pleased with the staff.

August 26, 2026
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Reply from Tower Loan - Ridgeland

Thank you for sharing your experience. We are pleased our staff was professional and catered to your needs. Your kind words mean a lot to us.

Rated 5 out of 5 stars

The staff was very kind and welcoming

The staff was very kind and welcoming. The process was fast and I appreciated the kindness shown with my entire loan process.

August 6, 2026
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Reply from Tower Loan - Ridgeland

We are delighted to hear the staff was kind and welcoming. Your loan process experience means a lot to us. Thank you, Sara!

Rated 5 out of 5 stars

Always helpful.

Always helpful.

July 16, 2026
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Reply from Tower Loan - Ridgeland

Thank you immensely, Julie. We are pleased to hear Tower Loan has been consistently helpful to you.

Rated 5 out of 5 stars

Great customer service

Great customer service and pleasant interactions with staff. They were able to get the loan I needed with excellent payment options.

July 16, 2026
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Reply from Tower Loan - Ridgeland

Thank you for sharing your experience, Malina. We are glad the loan process met your needs with suitable payment options.

Rated 5 out of 5 stars

Loans quickly approved

Loans quickly approved, great customer service and courageous reminders about payments.

May 14, 2026
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Reply from Tower Loan - Ridgeland

We greatly appreciate your feedback about our quick loan approval process and customer service team.

Rated 5 out of 5 stars

Everyone is so nice and helpful

Everyone is so nice and helpful . They really helped me out when I was in a bind . Definitely recommend them .

April 28, 2026
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Reply from Tower Loan - Ridgeland

Thank you for taking the time to share your experience. We deeply respect your recommendation and appreciate your trust in Tower Loan.

Rated 5 out of 5 stars

A Blessing!!!

April 1, 2026
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Reply from Tower Loan - Ridgeland

We are thrilled to hear Tower Loan has been such a blessing for you! Thank you for sharing your wonderful experience.

Rated 5 out of 5 stars

Joe does a great job!

February 27, 2026
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Reply from Tower Loan - Ridgeland

We are elated to hear Joe does a great job! Thank you for sharing your positive experience with Tower Loan.

Rated 5 out of 5 stars

The management staff at the Lake Harbor…

The management staff at the Lake Harbor location in Ridgeland MS takes customer service personal. They look at each client not as just dollars only, but as those needing assistance. They are willing to go out of their way to make the customer feel whole.

February 21, 2026
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Reply from Tower Loan - Ridgeland

Thank you for taking the time to share your experience. We appreciate your recognition of our team's personal approach to customer service.

Rated 5 out of 5 stars

Amazingly thorough and compassionate service!

Allison is awesome!
My 86 yr old mom's caregiver had made a mess of things and had attached a personal purchase to my mom's loan. Then she dropped payments so my mom had a summons taped to the door. Allison was very patient, thorough and kind with her explanations. I was most impressed when she admitted she didn't quite know how to get some specific information but she would find out! And she did!
Hungry to learn with super people skills and kindness, Allison is! She (and mgr Joe) made a terrible mystery understandable and bearable. She found out everything I needed because she went the extra mile(s) and with a genuine smile in her voice.
She's a keeper, Tower Loans! Please treat her like you know it and allow her to excel and prosper herself and your company. Joe was the same. That's a great team. Thank you Allison and Joe!

January 12, 2026
Unprompted review
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Reply from Tower Loan - Ridgeland

We're happy to hear that our team provided excellent support during a difficult time. It's great to know that their patience, thoroughness, and dedication to finding solutions made a positive impact. We appreciate your feedback and will certainly take it into consideration.

Rated 5 out of 5 stars

Very helpful and professional

went out of the way to help

December 9, 2025
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Reply from Tower Loan - Ridgeland

Thanks for your kind words! We appreciate you recognizing our team's dedication to providing helpful, professional service.

Rated 5 out of 5 stars

Tower Loan is very accommodating to me…

Tower Loan is very accommodating to me and keeps my payments low!

November 7, 2025
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Reply from Tower Loan - Ridgeland

We deeply cherish your loyalty, Lec. Thank you for recognizing our accommodating approach and affordable payment options.

Rated 5 out of 5 stars

Zoe made my transaction as smooth as…

Zoe made my transaction as smooth as could be! She is upbeat, personable and efficient. The process was seamless thanks to her!

October 3, 2025
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Reply from Tower Loan - Ridgeland

Thank you for taking the time to share your experience with Zoe. We appreciate your kind words about her service.

Rated 5 out of 5 stars

Professional

Professional, courteous , helpful!

September 24, 2025
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Reply from Tower Loan - Ridgeland

Thank you immensely for recognizing our professional, courteous, and helpful service. We appreciate your trust in Tower Loan.

Rated 5 out of 5 stars

Quick and easy

Smooth process, quick and easy! Gina was great and provided excellent customer service!

September 15, 2025
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Reply from Tower Loan - Ridgeland

We are thrilled to hear about your smooth process! Thank you for recognizing Gina's excellent customer service.

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