Yall are always on time when I need yall the most and the staff is so patient and the knows their job. I've never felt pressured or small when working with them. 10 out of 10 I recommend to everyone.... See more
Company replied
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The agent that took care of me was great and had great customer service skills.
Company replied
The sales rep and business rep at Ivan Smith were really great and Precious at Tower Loan also did a great job calling to inform me all about my loan and how to pay in order to maximize my credit.
Company replied
Evan and the crew are really great people and their customer service skills are exceptional.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Shreveport
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
5118 W Bert Kouns Industrial Loop, 71129, Shreveport, LA, United States
- 318-635-8911
4.7
Excellent
54 reviews
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The people that run the office are so…
The people that run the office are so sweet and great to work with on getting a loan.
December 20, 2025
Reply from Tower Loan - Shreveport
Thanks Laura! We appreciate your kind words about our team and their dedication to helping with loans.
Reply from Tower Loan - Shreveport
We are privileged to hear you found our service fast and convenient. Your feedback matters to Tower Loan.
Reply from Tower Loan - Shreveport
We are excited to hear our team was nice, kind, and helpful during your visit to Tower Loan.
Reply from Tower Loan - Shreveport
Thank you for sharing your kind words about our team's personality and service, Brenda.
I rec’d a loan
November 12, 2025
Reply from Tower Loan - Shreveport
Thank you for your wonderful feedback about receiving your loan with Tower Loan.
Reply from Tower Loan - Shreveport
We greatly appreciate your kind words about our friendly team at Tower Loan.
The people were very friendly and…
The people were very friendly and helped us very fast. Would definitely go there again. I would recommend them to anyone if they needed help.
October 18, 2025
Reply from Tower Loan - Shreveport
We are grateful for your recommendation and kind words about our friendly team's fast service.
The young lady was very pleasant and…
The young lady was very pleasant and helpful. She was at Tower Loan - Youree.
October 3, 2025
Reply from Tower Loan - Shreveport
We are delighted to hear the young lady was pleasant and helpful at Tower Loan.
When I went in the lady was super…
When I went in the lady was super friendly and made sure I had an understanding of what she was telling me. I recommend tower loan to anybody who needs a loan.
September 29, 2025
Unprompted review
Reply from Tower Loan - Shreveport
Thank you for your review, Cannon. We appreciate you recommending Tower Loan and recognizing our team's friendly, clear communication.
I hate them calling from so many…
I hate them calling from so many different numbers! And back to back! You can only pay when you got it if you don't got it you just don't got it. 5 calls back to back day ny day is not going to change that fact!
August 26, 2025
They are fast and very friendly
I had a great experience this was my first time here everyone was friendly and nice I would recommend other people to go here.
August 13, 2025
Reply from Tower Loan - Shreveport
Thank you for sharing your positive experience! We're glad to hear that our team made your first visit enjoyable. Your recommendation means a lot to us. We look forward to serving you again in the future.
Reply from Tower Loan - Shreveport
We're glad to hear you had a good experience! Your positive feedback is greatly appreciated. Thank you for choosing us!
Everyone there was very friendly and…
Everyone there was very friendly and personable. Always upbeat and positive.
June 26, 2025
Reply from Tower Loan - Shreveport
Thank you for the 5-star rating! We're glad to hear that our team's friendly and positive attitude made a good impression. We strive to provide a welcoming environment for all our customers. Your feedback is greatly appreciated!
I was in a emergency need for a loan…
I was in a emergency need for a loan and didn't think I was going to get it! Dee who graciously assisted me with getting it! I was so impressed with her care! She was so helpful
July 3, 2025
Reply from Tower Loan - Shreveport
We're glad to hear that you had a positive experience during your time of need. It's wonderful to know that our team, especially Dee, was able to assist you effectively. Your feedback is greatly appreciated. Thank you for choosing Tower Loan.
My first time and I was very satisfied…
My first time and I was very satisfied with the service and friendly staff and I recommend anyone to contact them for any service they may need I’m happy and gladly to say thank you all for being here for me and making me feel welcome
June 26, 2025
Reply from Tower Loan - Shreveport
We're glad to hear that you had a satisfying first experience with our service and staff. Your recommendation means a lot to us. We're here to make all our customers feel welcome and supported. Thank you for your positive feedback!
Great Customer Service!!!!
June 19, 2025
Reply from Tower Loan - Shreveport
We're glad to hear that you had a positive experience with our customer service. Your feedback is greatly appreciated. Thank you for the 5-star rating!
Robbery
Pure robbery, you pay back way more than they give you. They prey on the desperate.
June 21, 2025
Reply from Tower Loan - Shreveport
We're sorry to hear about your dissatisfaction. At Tower Loan, we strive to provide clear and transparent loan terms to all our customers. We encourage you to reach out to us directly if you have any concerns about your loan agreement.
Reply from Tower Loan - Shreveport
We're glad to hear that you enjoyed the friendly atmosphere and found our team to be professional. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!
Customer services is great
May 28, 2025
Reply from Tower Loan - Shreveport
We're glad to hear that you had a positive experience with our customer service. Your feedback is greatly appreciated. Thank you for the 5-star rating!
They are very helpful in a pinch
They are very helpful in a pinch. No pressure and very easy to repay. I’ve been very happy with my experience
May 10, 2025
Reply from Tower Loan - Shreveport
We're glad to hear that you've had a positive experience with our services. Your satisfaction is our priority and we're always here to assist you. Thank you for your feedback!
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