Tower Loan - South Shreveport Reviews 

11
TrustScore 4 out of 5

4.2

8201 Jewella Ave, Ste 122, 71108 Shreveport, LA, US


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Rated 5 out of 5 stars

I appreciate Tower Loan for always making things easy. When I’m in a bind, I feel comfortable knowing that I can do business with them and it won’t hurt me more than help me.

Company replied

Rated 5 out of 5 stars

They are always great with customer service even when asking for payments. They are well groomed and working in a clean atmosphere is a plus. They are currently on Youree Dr. The two who close my... See more

Company replied

Rated 5 out of 5 stars

My experience is always great the staff are very friendly and a joy to see there willing to help the customer with there need and I appreciate them for that.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - South Shreveport

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 8201 Jewella Ave, Ste 122, 71108, Shreveport, LA, United States

  • 318-686-8386

4.2

Great

TrustScore 4 out of 5

11 reviews

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4.2

All reviews

(11)

4,354 reviews in the last 12 months

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Rated 5 out of 5 stars

I appreciate Tower Loan for always…

I appreciate Tower Loan for always making things easy. When I’m in a bind, I feel comfortable knowing that I can do business with them and it won’t hurt me more than help me.

March 17, 2026
Tower Loan - South Shreveport logo

Reply from Tower Loan - South Shreveport

We are excited to hear you feel comfortable doing business with Tower Loan. Thank you for your trust.

Rated 5 out of 5 stars

They are always great with customer…

They are always great with customer service even when asking for payments. They are well groomed and working in a clean atmosphere is a plus. They are currently on Youree Dr. The two who close my loan was great communicaters.

NoraH.

January 16, 2026
Tower Loan - South Shreveport logo

Reply from Tower Loan - South Shreveport

Thank you for sharing your positive experience with our customer service team and clean location on Youree Dr.

Rated 5 out of 5 stars

My experience is always great the…

My experience is always great the staff are very friendly and a joy to see there willing to help the customer with there need and I appreciate them for that.

October 14, 2025
Tower Loan - South Shreveport logo

Reply from Tower Loan - South Shreveport

We are grateful for your kind words about our friendly staff and their willingness to help with your needs.

Rated 3 out of 5 stars

Loan Renew

The young lady, and young man that helped me was very professional and helpful. But when the manager returned I found out the loan didn’t have final approval. And the manager are the young lady that was there refused to give the loan a final approval. So the young man had to call someone to get final approval. What upset me was the way the manager that was there was talking about the situation right in front of me, just unprofessional and rude.

October 10, 2025
Rated 3 out of 5 stars

Shark Tank! I was contacted several times and told…

I was contacted several times and told I could receive an additional amount of $5000. When I finally decided I had a need for the additional funds, they said all I needed was my id and a paystub. When I arrived they ask for additional references and wanted to know the contents of my home. Then said I could only have $3000. I was disappointed but I was ready for the other large purchase to be made. Thanks for the dream killer lie you told to get me there! Shark tank!

June 21, 2025
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Reply from Tower Loan - South Shreveport

We're sorry to hear about your experience and appreciate your feedback. It's important to us that our customers feel fully informed and comfortable with our process. We apologize for any confusion and will take your comments into consideration as we continually work to improve our services.

Rated 3 out of 5 stars

I was told over the phone I was…

I was told over the phone I was approved for a different amount than when I came in the office to sign my loan paperwork. It was less than the amount over the phone by 3K. I felt baited.

June 13, 2025
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Reply from Tower Loan - South Shreveport

We're sorry to hear about your experience. It's important to us that our customers feel fully informed and comfortable with their loan process. We'll take your feedback into account as we continually work to improve our communication and services. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

They have great people working for them…

They have great people working for them and help with your loan any way they can.

April 16, 2025
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Reply from Tower Loan - South Shreveport

Thank you for the 5-star rating! We're glad to hear that our team was able to assist you with your loan. Your positive feedback is greatly appreciated.

Rated 5 out of 5 stars

My experience was Great I was in and…

My experience was Great I was in and out.

March 20, 2025
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Reply from Tower Loan - South Shreveport

We're glad to hear that your experience was efficient and positive. We strive to provide quick and excellent service. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Everything was wonderful working with…

Everything was wonderful working with the Shreveport office they are a great set of guys. Thank You so much for everything.

March 6, 2025
Tower Loan - South Shreveport logo

Reply from Tower Loan - South Shreveport

We appreciate your kind words and are thrilled to hear about your positive experience with our Shreveport office. We strive to provide exceptional service and are glad our team was able to assist you.

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