Tower Loan - West Plains Reviews 

21
•
TrustScore 4.5 out of 5

4.4

808 West Broadway, 65775 West Plains, MO, US

•

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Rated 4 out of 5 stars

Simple and easy to get a loan and/or someone to talk to. One gripe is the call every few weeks to see if I want to take out another loan.

Company replied

Rated 5 out of 5 stars

O went in to make a payment and the young lady said your way ahead could you use a few extra dollars . I said I could for a car repair. Was very quick and used same records n information. Dylan ve... See more

Company replied

Rated 5 out of 5 stars

The staff was very helpful and friendly. They explained each step as they went through the application and contract. An overall a good experience

Company replied

Rated 5 out of 5 stars

I have dealt with Tower Loan for years, even in different states. The people are well spoken, and try to help you any way they can. Working with them in different states should speak on how good they... See more

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - West Plains

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 808 West Broadway, 65775, West Plains, MO, United States

  • 417-256-3801

4.4

Excellent

TrustScore 4.5 out of 5

21 reviews

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4.4

All reviews

(21)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Simple and easy to get a loan and/or…

Simple and easy to get a loan and/or someone to talk to. One gripe is the call every few weeks to see if I want to take out another loan.

March 27, 2026
Tower Loan - West Plains logo

Reply from Tower Loan - West Plains

Thank you, Tony, for the feedback. We hear your concern about frequent calls and will take note. We are glad the process was simple and easy.

Rated 5 out of 5 stars

Amazing staff

August 7, 2026
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Reply from Tower Loan - West Plains

Thanks for recognizing our staff. We are glad your experience with Tower Loan reflected the service we strive to provide.

Rated 5 out of 5 stars

O went in to make a payment and the…

O went in to make a payment and the young lady said your way ahead could you use a few extra dollars . I said I could for a car repair. Was very quick and used same records n information. Dylan very nice

July 18, 2026
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Reply from Tower Loan - West Plains

We greatly appreciate your kind words. We are glad Dylan and the team made your experience quick and helpful at Tower Loan.

Rated 5 out of 5 stars

All the employees at the West Plains…

All the employees at the West Plains location were extremely helpful.

July 18, 2026
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Reply from Tower Loan - West Plains

Your positive feedback about the West Plains team is appreciated. We are glad they were helpful to you, Helen.

Rated 5 out of 5 stars

Great staff and service

Great staff and service, always!!

July 11, 2026
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Reply from Tower Loan - West Plains

Thank you for your review, Lora. Your positive experience with our staff and service means a great deal to us at Tower Loan.

Rated 5 out of 5 stars

I have dealt with Tower Loan for years

I have dealt with Tower Loan for years, even in different states. The people are well spoken, and try to help you any way they can. Working with them in different states should speak on how good they are. Thank You again Tower Loan.

July 8, 2026
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Reply from Tower Loan - West Plains

We are pleased to hear your loyalty across states. Your kind words about our team are truly valued. Thank you, Tracy!

Rated 5 out of 5 stars

Staff was polite and professional

Staff was polite and professional. Received excellent service.

June 13, 2026
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Reply from Tower Loan - West Plains

Thank you for taking the time to share your experience. Your kind words about our polite and professional staff mean a great deal to us.

Rated 5 out of 5 stars

Financial help when you need it.

Very easy availablety for loan with mail check when you need it. Thank you Tower Loan.

March 26, 2026
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Reply from Tower Loan - West Plains

Thank you immensely for your trust in Tower Loan. We appreciate your positive feedback about our accessibility and service.

Rated 5 out of 5 stars

The staff was very helpful and…

The staff was very helpful and friendly. They explained each step as they went through the application and contract. An overall a good experience

March 11, 2026
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Reply from Tower Loan - West Plains

We are happy to hear about your positive experience with our helpful staff and clear application process.

Rated 5 out of 5 stars

Would highly recommend!!!

Excellent people to work with. Highly recommend!!!

December 4, 2025
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Reply from Tower Loan - West Plains

We greatly appreciate your recommendation and kind words about our team at Tower Loan!

Rated 5 out of 5 stars

Very nice

Wr were treated well and employes were very nice and polite

August 19, 2025
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Reply from Tower Loan - West Plains

Thank you for sharing your positive experience. We're pleased to hear that our team provided you with courteous and friendly service. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Thx to Dan

Thx to Dan, got it done no problem!

August 22, 2025
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Reply from Tower Loan - West Plains

Thank you for sharing your positive experience! We're glad to hear that Dan was able to assist you effectively. Your feedback is appreciated.

Rated 5 out of 5 stars

They were very helpful in a time when I…

They were very helpful in a time when I needed it!!

June 21, 2025
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Reply from Tower Loan - West Plains

We're glad to hear that we could be of assistance when you needed it most. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Just absolutely great service people…

Just absolutely great service people were friendly nice place 🙂

June 13, 2025
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Reply from Tower Loan - West Plains

We're glad to hear you had a positive experience with our service and found our team friendly. Your feedback is greatly appreciated. Thank you for choosing us!

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