Tower Utility Reviews 16

TrustScore 3.5 out of 5

3.3

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Company details

  1. Utility Contractor
  2. Electric Utility Company
  3. Energy Supplier
  4. Price Comparison Site

Written by the company

Tower Utility offer instant online pricing and a contracting platform for energy consultants across the United Kingdom. Our services help consultants and their clients to navigate today's very uncertain energy market. Most importantly, our team are experts when it comes to securing the most competitive gas and electricity rates available.


Contact info

3.3

Average

TrustScore 3.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Awesome Brokerage

I have worked closely with both Tom and Hadi and they are incredibly easy to work with, very friendly and an assett to Tower Utility, well done chaps, I look forward to growing our relationship and working with you

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Understand what no means

I've told them I don't want a partnership with them numerous times and now getting emails to go with the calls. Give it a rest

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Beyond desperation

Receive yet another call,
Call after call this firm do not understand NOT INTERESTED,
Any further calls from from now will be reported. My calls are recorded and i have persistently told Tower Utilities to get lost. Why do you think its acceptable to keep calling and begging for a partnership? We would never work with a broker that is hounding us over calls like you do. PLEASE STOP CALLING AND ALL COMMUNICATIONS. What a ludicrous company

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Great team !

December 14, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

Good morning Eva,

Thanks very much for your review !

Rated 5 out of 5 stars

It was a pleasure to be a partner with…

It was a pleasure to be a partner with Tower utility , Our customer got his meter installed and special thanks Perry he made sure everything go smooth and job was done perfectly fine.
Thank you Perry and Tower for outstanding service.

November 15, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

Hi Ali,
Thank you for your review, Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Brilliant company

Brilliant company, the staff are amiable and work tirelessly to provide a fantastic service

October 25, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

Thank you very much for your review.

Rated 5 out of 5 stars

The way TOWER UTILITY team helps us…

The way TOWER UTILITY team helps us with quoting best prices, contract processing, contracts status which is exceptional. We are sincerely privileged to work as a team with Tower Utility and the Team.

October 10, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

Thank you for your feedback, it is greatly appreciated !

Rated 1 out of 5 stars

Truly awful

Truly awful, every quote is wrong, pricing tool is terrible and unclear, service is poor and when you raise a concern you get told feel free to leave/terminate partner agreement or place business elsewhere.

September 28, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

We are very sorry to hear this Pete, thank you for your feedback.

Rated 5 out of 5 stars

Excellent communication and service

I've personally worked with Tower Utility for the past few months and its been a real pleasure. Paula has been extremely helpful with excellent communication every step of the way. Looking forward to continuing to work together.

May 10, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

Thank you very much for your review !

Rated 5 out of 5 stars

Fast, friendly service!

Fast, friendly service! A great group of people are willing to assist at the drop of a hat, nothing is too much to ask. Highly recommend!

April 19, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

Good afternoon Melissa,

Thank you very much for your review and recommendation, it is much appreciated.

Rated 5 out of 5 stars

Fantastic to deal with

Fantastic to deal with. Professional and timely responses from Sat, Paula, Sarah and the team. These guys really know the energy industry with excellent supplier connections. Always great to deal with.

April 18, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

Hi Martin,

This is great to hear!

Thank you for the review and for your continued business.

Rated 5 out of 5 stars

During my recent interactions with the…

During my recent interactions with the Utility Tower support team, Josh's professionalism, patience, and willingness to go above and beyond in addressing my concerns have always left a lasting impression on me.

Throughout the working period, Josh demonstrates great knowledge and expertise in his field, which was evident from the way he patiently listens to queries, understands my concerns, and provides me with the right solutions. His friendly and courteous demeanor makes me feel comfortable and at ease.

Thank you once again for providing me with such an outstanding broker support experience.

April 14, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

Good morning,

Thank you for taking the time to leave us a review.

Your kind feedback will be passed on to Josh !

Rated 5 out of 5 stars

Josh the Legend

I have had the absolute pleasure of dealing with Josh at Power Utility. He has been absolutely amazing and really efficient. His knowledge of the current markets is one in a million! Definitely someone I would recommend to any needing assistance with their energy.

April 5, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

Good morning,

Thank you very much for your review, it is greatly appreciated.

I'm sure Josh will be delighted to hear also !

Rated 5 out of 5 stars

So far so good - very impressed!

Great speedy service. Paula has been very helpful and always replies back to any questions I have. I will definitely continue to use Tower Utility.

Five stars!

April 4, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

Hi Colin,

Thank you very much for your review.

Looking forward to continuing to work with you.

Rated 5 out of 5 stars

Customer service at it's best

Been using Tower direct for over a year now. Paula, Josh and Sarah are a breath of fresh air. Polite and cannot do enough for us. Any question are answered quickly and efficently. Keep up the good work.

March 31, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

Good morning Bill,

Thank you for your review.

Your continued business at Tower Utility is greatly appreciated !

Rated 5 out of 5 stars

I've used Tower Utility for around 6…

I've used Tower Utility for around 6 months and I can honestly say I am really impressed.

I have practically built up a good rapport with Sarah and she is brilliant for me as a broker.

I would recommend them!

March 1, 2023
Unprompted review
Tower Utility logo

Reply from Tower Utility

Good morning David,

Thank you very much for your recommendation.

The team here at Tower Utility have really enjoyed working with you !

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