I just received my order today. The communication from TowUniverse was excellent. They let me know when my order shipped and provided a tracking number. They also let me know when it was delivered. Th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been told by different people what I needed to haul my fifth wheel. Ella was super helpful in figuring out the safest and most secure way of hauling my fifth wheel across the country. We shall s... See more
I placed my order after a bad experience with another company that just could not seem to get their mistakes fixed after over a month. I received this order within 2 days of ordering. And it was all t... See more
I looked all over for a specific air-conditioning unit and they were back ordered on every website except this one. I ordered it on a Wednesday. I got it the next day absolutely unbelievable service... See more
Company details
Information provided by various external sources
TowUniverse.com is dedicated to serving you and all of your trailer and towing needs. With over 10 years of experience we are here not just to offer you quality parts but to extend support, service and help with installation. We are available by phone every day and are excited to hear your questions and help get you the parts you need. We deal exclusively with name brand parts. Many of our products come with lifetime warranty. When you contact us you will get someone that actually knows the product in and out and will be able to provide the answer to your question guaranteed.
Contact info
17055, Mechanicsburg, United States
- 888-634-9494
- sales@towuniverse.com
- towuniverse.com
4.6
Excellent
400 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use web sight & good information
Easy to use web sight & good information
June 8, 2026
Unprompted review
Very simple
June 8, 2026
Unprompted review
simple and painless,ships to home…
simple and painless,ships to home instead of dealer...
June 8, 2026
Unprompted review
easy to order both wiring harness and…
easy to order both wiring harness and receiver hitch together and was the best price for both
June 7, 2026
Unprompted review
Best price
Ordering was easy, shipping was fast,instalation instruction were clear & precise, and most importantly the price was the cheapest I found.
June 2, 2026
Unprompted review
Prompt delivery.
I placed my order after a bad experience with another company that just could not seem to get their mistakes fixed after over a month. I received this order within 2 days of ordering. And it was all there!
June 6, 2026
Unprompted review
Enter vehicle, see options, decide and purchase Everything should operate that smoothly
Easy as can be
June 5, 2026
Unprompted review
I have been looking for that hitch to…
I have been looking for that hitch to fit my 1 1/4" reciever
June 5, 2026
Unprompted review
Ordered and the status changed to…
Ordered and the status changed to refunded with zero explanation. Not the first time you have screwed up my orders. Likely the last time I order unless someone can explain to me.
June 3, 2026
Unprompted review
Found tow universe with a Google…
Found tow universe with a Google search. Price was really good, so I placed my order. Communication was amazing and shipping was fast! The hitch kit arrived a lot faster than I anticipated and was exactly what I needed.
I would highly recommend them
May 29, 2026
Unprompted review
Easy to navigate site and accurate info…
Easy to navigate site and accurate info for products.
May 25, 2026
Unprompted review
Fast service and quality product
May 22, 2026
Unprompted review
Had a problem at first with delivery…
Had a problem at first with delivery timing. I was promptly reimbursed my express shipping fee, which I appreciate. I gave a one star because of the length of time it took, but changed to the 4 star, because this particular hitch is proprietary to my vehicle and difficult to get. Took 18 days to receive. I would buy from this company again.
May 4, 2026
Unprompted review
I needed a gooseneck hitch
I needed a gooseneck hitch. They were the lowest price, free shipping, no taxes. Very professional.
May 22, 2026
Unprompted review
Very easy to order no confusion
May 18, 2026
Unprompted review
Had what I needed in stock
May 18, 2026
Unprompted review
Easy to find the part I needed
Easy to find the part I needed ! Best of all, thanks for having different methods of payment! Will come back for sure.
May 17, 2026
Unprompted review
Thank you all you all rock
May 14, 2026
Unprompted review
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