You took my money immediately! before I ever heard anything from you, and then when I did it was only after I sent a request asking if my walked was on its way or if you just took my money! When the w... See more
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See what reviewers are saying
Took a medium amount of effort to put together.Luckily, I had 2 friends - both more mobile than I - visiting to help. Very much worth the effort! Great support while walking upright and helping keep g... See more
I am canceling my order, due to the fact a Walker for the disabled was ordered 10 days ago and I have not received a confirmation of the order or a shipping date. I needed this item ASAP and had to... See more
Great experience with this company. Ordered something that came, and didn't work with the TV I had, so they shipped a new and updated version (and only asked for a quick video to check I had installe... See more
Company details
Information provided by various external sources
We are an independent online Discount retailer for all Babies, Pets and kids' products that you need. We offer our highest quality and best offers specifically to you. Toyship was built to get you the most convenient gifts for your little ones at the best prices in the world!
Contact info
Kemp House, EC1V 2NX, London, United Kingdom
- +447537159611
- info@toy-ship.com
- toy-ship.com
Fantastic customer service from Maria…
Fantastic customer service from Maria and James. The product is really fun!
June 11, 2020
Unprompted review
Received product in record time
June 10, 2020
Unprompted review
My game got here really quick and it…
My game got here really quick and it works great! Thanks for being so prompt
June 6, 2020
Unprompted review
Reply from ToyShip
Thanks for taking the time to share your opinion on Toyship! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see again.
My product shipped quickly and was…
My product shipped quickly and was delivered on time. Great experience.
June 1, 2020
Unprompted review
Everything as expected from vendoe…
Everything as expected from vendoe descriptions
June 1, 2020
Unprompted review
Reply from ToyShip
We are incredibly grateful that you took the time out to leave us a 5-Star review Jason!
I havent received my order...please let…
I havent received my order...please let me know when it will arrive...thank you...Loretta
May 28, 2020
Unprompted review
Reply from ToyShip
Hello Loretta,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.
I can see that my colleague Maria has gotten back to your email and she can help to resolve this issue as quickly as possible. We apologize about the wait - however due to COVID we are experiencing delays.
We hope you love your order!
Kind Regards,
Laura x
My little man loves his wiggly fishes
My little man loves his wiggly fishes , great service and would recommend thanks guys !
May 24, 2020
Unprompted review
Reply from ToyShip
Thanks for taking the time to share your opinion on Toyship. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see again.
Hello
Hello, I've been waiting for my shipment for well over a month and haven't received it yet.
May 21, 2020
Unprompted review
I ordered this toy over a month ago and…
I ordered this toy over a month ago and haven't recieved anything. Not even an update
May 20, 2020
Unprompted review
Never received my order
Never received my order. Zero stars if that was an option.
May 15, 2020
Unprompted review
Reply from ToyShip
Hello Andrew, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. I went ahead and checked your order, your order was placed on May 8th and it was shipped out on May 9th, you should've received a shipping notification along with the tracking information. If for any reason you are unable to track your order or may have any questions about your order, please reach us at info@toy-ship.com and we will be more than happy to assist you!
Best,
ToyShip
The customer service is outstanding
The customer service is outstanding.
I highly recommend ToyShip. Its the first time I ordered from them. It won’t be the last.
May 14, 2020
Unprompted review
Reply from ToyShip
Thank you so much for this 5-star review Candice! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
My kitty loves his wiggily fish toy.
It took a while to arrive, but everything is taking longer do to covid-19. My Kitty loves it. He tosses it in the air and turns summers salts over it, so funny.
May 11, 2020
Unprompted review
Reply from ToyShip
We are incredibly grateful that you took the time out to leave us a 5-Star review Evelyn!
Still haven’t received my package ...
Still haven’t received my package to give it an accurate rating ...maybe after the package arrives I might be able to retract my rating
May 10, 2020
Unprompted review
courteous and quick customer service
Toyship customer service was very courteous and quick to answer my questions about delivery times. Communication through the WhatsApp app was very swift and helpful. The toy was a gift and the cat likes it
May 7, 2020
Unprompted review
Reply from ToyShip
Jessica, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Exceptional Customer Service!!
May 1, 2020
Unprompted review
Reply from ToyShip
Thanks for taking the time to share your opinion on Toyship. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see again.
Safe and just great overall customer…
Safe and just great overall customer service, Maria was very responsive and friendly! Definitely recommend it and will come back again.
March 12, 2020
Unprompted review
Reply from ToyShip
We are glad you enjoyed your experience & thank you again for choosing Toyship!
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