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See what reviewers are saying

Rated 5 out of 5 stars

Prices are extremely good and my item was shipped incredibly fast and arrived with us far quicker than I expected at this time of year, which really took the worry away, shopping this close to Christm... See more

Rated 5 out of 5 stars

I ordered a toy laptop and got something totally different. Despite the mix up, the company were very accommodating on fixing the issue. They had put me and my needs first. And got a laptop out via ne... See more

Rated 3 out of 5 stars

I just saw a really good price for the Star Wars X Wing on Toy Dip and checked on Trustpilot that it wasn't a scam site, so ordered it as I collect the Vintage collection. It arrrived in a cardboard b... See more

Rated 5 out of 5 stars

I ordered some toys for my son for Christmas from toy dip and they were being delivered by Evri. After a week the status on the shipping information was showing as delayed. I contacted toy dip to info... See more

Company details

  1. Children's Toys Store
  2. Collectibles Store
  3. Toy Store

Written by the company

ToyDip was founded in 2020 based on one belief: toys should cost less. We are now one of the fastest-growing online toy retailers in the UK and remain focused on our mission to become the no. 1 destination for discounted toys, games, and collectibles. Our parent company—aka the mothership—has 50+ years’ experience and uses its buying power to strike deals directly with the world’s best toy manufacturers. This is our secret sauce and why we can offer such incredible deals or, as we like to call them, ‘dips’. Discover the thrill of a dip at ToyDip.com today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

54 reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1st Time A 1 🌟🌟🌟🌟🌟

This is the First time I have used this company. A 1 service and despatch. The delivery box was very battered on delivery, but that is EVRI fault not Toydip's. Lucky the toy was not damaged. 5 stars all-round. Good prices too.

🌟🌟🌟🌟🌟

August 10, 2022
Unprompted review
Rated 4 out of 5 stars

Good customer service

Good level of service after reporting an issue. Issue was quickly resolved.

April 23, 2022
Unprompted review
Toydip logo

Reply from Toydip

We are sorry that our courier let us down on this occasion, this is most unusual. Please kindly email us your order number and we will refund the delivery cost for you.

Rated 5 out of 5 stars

Brilliant all round

Brilliant all round. By far they had the best prices than anywhere else online and the item was delivered quickly & nicely packed. Would recommend big time

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

I was skeptical at first

I was skeptical at first having not heard of the company coupled with only a handful of reviews and the item i wanted being a ridiculously good price!

My fears were for nothing as it was delivered in 3 days and im happy to have my item! thanks alot guys.

February 24, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid - Poor service

Ordered an item with next day delivery, didn't hear anything from them for over a week, tried calling and emailing (even to their parent company) and only response I got was an email saying doe to a technical glitch the order had not been processed and the item was now out of stock and my money refunded, 4 days before Christmas.

Their 0843 customer service line is a premium rate number (which they never answer and goes to a normal mobile answering machine) and after leaving 5 messages I ended up with a £6 phone bill.

So basically no next day delivery, no toy 4 days before Christmas and a £6 phone bill just for trying to reach them.

I'd recommend avoiding them & definitely never call them.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Very good prices

Very good prices. I am always a little sceptical when buying toys online. They are UK based and reply to your emails. I had to return items due to someone else buying them for the children. The returns process was straight forward and returns were free which I didn't expect. Wendy was very helpful. I would recommend this online toy company.

December 22, 2021
Unprompted review

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