By mistakenly I had subscribe the toymonia membership and some amount has been deducted from my credit card after that I contacted with team toymonia explained them what had happened to me. After that... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Firstly would like to recommend the great products Toymonia supplies, not your usual over the counter... Besides the great toy ideas I'm very grateful for the wonderful Customer Support team. Availabl... See more
I have requested for my refund to process due to my money was deducted from my account without knowledge. i didn't know about that subscription and also I didn't know how it was happened. Mr Ken... See more
Toymonia withdrew money from my bank account. After contacting they responded quickly and amount was refunded within three days. Four stars for quick response. Willem Bernard Bultfontein South Africa... See more
4.3
Excellent
137 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer support by Kai
April 11, 2025
Unprompted review
I got a problem with my membership.i…
I got a problem with my membership.i contact them and they really help me to solve my problem.thank for your service.its really helpful
March 24, 2025
Unprompted review
Thank you so much Claire
Thank you so much Claire. U are so nice friendly and attended to my matter fast. Nice customer service. And thanks for going beyond the terms and conditions to help me.
April 7, 2025
Unprompted review
Toymonia withdrew money from my bank…
Toymonia withdrew money from my bank account. After contacting they responded quickly and amount was refunded within three days. Four stars for quick response. Willem Bernard Bultfontein South Africa
March 29, 2025
Unprompted review
Quick and easy to deal with
Zoe is in touch with me regarding my refund
March 22, 2025
Unprompted review
Good service
March 13, 2025
Unprompted review
Firstly would like to recommend the…
Firstly would like to recommend the great products Toymonia supplies, not your usual over the counter... Besides the great toy ideas I'm very grateful for the wonderful Customer Support team. Available 24/7 irregardless of the different time zones. Big shout out to Emily for going above and beyond in assisting me. Mcwaah💖
March 12, 2025
Unprompted review
Aswered promptly about my concerns…
Aswered promptly about my concerns .fast service
March 5, 2025
Unprompted review
Good customer service from Zoe
I appreciate the collaboration for the refund of moneyb and cancellation of subscription and membership
February 26, 2025
Unprompted review
Great service
January 4, 2025
Unprompted review
I ddnt know that there was going to be…
I ddnt know that there was going to be a deduction on my account every month from because I think I ddnt read thoroughly the terms and conditions before accepting them. Thank you for great service for review my claim.
September 6, 2024
Unprompted review
Great communication
January 14, 2025
Unprompted review
It's so easy to apply
It's so easy to apply. However it automatically charges my card without asking for an approval.
But thank you anyways for the experience.
January 1, 2025
Unprompted review
Designed to secure a "membership"…
Designed to secure a "membership" rather than payment for goods. Keep well clear - they have no intention of refunding nor sending anything
December 30, 2024
Unprompted review
dislike
dislike, because of the auto debit to my account with out asking any OTP.
December 17, 2024
Unprompted review
The process was not clear
The process was not clear, I didn't know I had subscribed until I was charged. After that, the customer service has been very friendly.
December 9, 2024
Unprompted review
Thank you
Thank you.
• when a purchase is advertised, please state that there will be deduction to gain credit points. No infor was given and was informed from bank that there is a deduction.
• the service provided is excellent. I sent an email and the response was super fast.
December 9, 2024
Unprompted review
Nice experience
A very useful experience.Marshalll was very kind andvready to help with my problem.
November 21, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.