WHERE IS MY ORDER I PAID THE LAST YEAR MAY, I WANT A REFUND NOW, I NEVER RECEIVE TREX AND GALLIMIMUS OF HAMMOND COLLECTION. IF YOU DON'T GIVE ME BACK MY MONEY I WILL BE FORCED TO REPORT YOU TO THE POL... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Same as others on here. My wife order 4 monster high dolls ages ago. Was told they would arrive May. Nothing. We have sent email etc and been ignored. It seems like this company has gone and taken my... See more
Pre ordered several items which have either been cancelled without any notification or the items never arrived. I placed an order for Hammond collection last april and after over a year it’s still not... See more
Brilliant!! Being in the UK its almost impossible getting ahold of Monster High collector dolls. I bought Howliday Draculaura through Toyopolis and she was shipped and arrived really quickly!! All p... See more
People also looked at
I’ve ordered from here twice now and am…
I’ve ordered from here twice now and am really happy with how quickly everything has come. Also takes clearpay and other options so has made it able for me to buy some extra Christmas presents this year. Super happy so far and I’ll use again in the future
November 26, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.