Toys 'N' Geek Reviews 

544
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently highlight the excellent product selection and quality offered. Customers frequently praise the competitive and reasonable pricing, often finding great value. The delivery service is consistently described as fast and prompt, with items arriving well-packaged and in perfect condition. Many people appreciate the excellent overall service, including good communication and thoughtful extras like freebies. Consumers express strong satisfaction, indicating they are repeat customers and highly recommend the company to others. People find the ordering process straightforward and appreciate the overall efficiency and reliability of the service.

What people talk about most

Product

Consumers find product to be positive, consistently praising the great quality and condition of items... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and quick delivery... See more

Price

People report positive experiences with price, consistently finding items to be affordable and competitively... See more

Order

Clients share positive opinions on order, with many reviewers consistently highlighting the ease of ordering,... See more

Quality

Customers had positive experiences with quality, consistently reporting that items arrived in great or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Competitively priced games made even better by a sale. A great selection overall. Parcel arrived quickly and contents were in perfect condition. Well definitely think of Toys 'N' Geek again when loo... See more

Company replied

Rated 5 out of 5 stars

Amazing service by Toys ‘N’ Geek. We’ve made several purchases. Despatch is always prompt. Recently, Royal Mail delivered the item to the incorrect address. Toys ‘N’ Geek went above and beyond expecta... See more

Company replied

Rated 5 out of 5 stars

Ordered a Barbie Fiat and Doll and it was at an exceptional price and delivered well within the time frame expected. So pleased to have found this outfit for future purchases as we now have a week old... See more

Rated 5 out of 5 stars

Great product at a very competitive price. Ordering was straightforward with quick delivery options. Order arrived promptly, on time and packaged really well. Thank you Toys’N’ Geek, would def reco... See more


Company details

  1. Toy Store
  2. Collectibles Store

Written by the company

Toys 'N' Geek are a fast growing company, specialising in Funko toys and collectibles. We aim to become your number one source for toys and all things geek!


Contact info

4.9

Excellent

TrustScore 5 out of 5

544 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(544)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered on tues because it stated 48…

Ordered on tues because it stated 48 hours royal mail tracking. Still hadn't arrived by Friday so contacted seller and informed item wasn't updating. Found out item was only dispatched Friday after I'd told seller it would not arrive in time and I wanted to cancel order as it was a birthday present. They dispatched order after I'd informed them of this!! If they've made a mistake be honest but don't lie that items were dispatched when they were not and don't dispatch items after a customer stated categorically that they wished to cancel order and get refunded!! Avoid!!! Shocking conduct!!! Ive also reported seller to ebay!!!

January 16, 2026
Unprompted review
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Tony,

I'm sorry to hear you're unhappy with the delivery on this order.

As stated in our communication with you previously, this was despatched on the Monday after you ordered (You ordered on a Saturday, we opereate Mon-Fri). There is no dishonesty here, we are always upfront with our customers in the unlikely event of a delay or any issue concerning an order.

We are happy that you reported that the items arrived safely in the end.

Kind regards,
Daniel
Toys 'N' Geek

Rated 5 out of 5 stars

Outstanding service once again

Outstanding service once again. Thank you so much for your service. Fast delivery and will be doing lots of business in 2026 😊

December 25, 2025
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Thanks for the 5 star review, Russell. It really helps a small business like ours! :)

Rated 5 out of 5 stars

Highly recommended.

This was my first purchase from Toys ‘N’ Geek and I would not hesitate to shop from again and recommend. Nice website, easy well priced transaction and fast delivery with the item being well packaged means they ticked all the boxes. Thank you.

December 25, 2025
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Darren. Thank you for the review - it means a lot to us!

Rated 5 out of 5 stars

Ordered a eaglemoss/Hero fenris ranger…

Ordered a eaglemoss/Hero fenris ranger from the startrek universe from this seller using 24hr postage.
And Item was dispatched quickly on time and well packaged.
I Highly recommend this seller and will Be purchasing from them again.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic products and customer…

Fantastic products and customer service. I've enjoyed being a customer for over a year now with flawless products, fast delivery and really well packed. 100% recommended

October 28, 2025
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Thanks for the positive review - it really helps!

Rated 5 out of 5 stars

Brilliant prices

Great prices, brilliantly packaged so no damaged boxes, delivery as stated, brilliant prices and a mixture for both boys and girls

October 25, 2025

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