toysnobs.com Reviews 14

Love the designs and drops I've witnessed so far. My order showed up during the window that was listed and far exceeded my expectations. Will definitely be purchasing more in the future.

I’ve been ordering shirts from ToySnobs for a few years now and honestly love what they do for collectors and fans like us. Their preorder model allows them to create unique, niche designs without overproducing inventory, which is something I really respect as a customer.

A lot of the negative reviews seem to come from people not understanding that these items are made after the preorder window closes. If you take a minute to read the product details and understand the process, the wait makes complete sense.

In my experience, the quality has been great and the designs are always conversation starters. If you’re patient and understand you’re ordering specialty preorder gear—not Amazon-style overnight shipping—you’ll probably be really happy with what you get.

Product might take a while to receive but so damn worth it! Definitely quality over quantity. Highly recommend them. They are Toy Snobs after all.

ToySnobs never misses 🔥 Their merch is next level, from Ninja Turtles to Jaws and all the nostalgic, crafty goodness in between. The quality is unmatched, customer service is always amazing, and I genuinely appreciate the honesty and transparency every single time. One of my absolute favorite shops to support!

Absolutely obsessed with my experience with Toysnobs! The quality, attention to detail, and customer service were beyond impressive. Everything arrived perfectly and exceeded expectations. They cares about luxury, style, and customer satisfaction. Highly recommend!

After reading that my order would take 10-12 weeks (after pre orders) I asked to cancel my order and mentioned "I've never seen a wait time this long for ordering online", I received an email back: "we'd appreciate it if you didn't tell us how to run our business, we've been operating for 10 years, etc". "You obviously didn't read our guidelines". Yea, it's my bad for not catching the 3-4 month wait time, but to fire back insults and just plain rudeness was something I've. never experienced in a business.

Garbage company do not purchase, worst customer service ever!!!!! They do not respond appropriately or professionally to emails. Canceled my order because of the communication response. When I did get a response it was arrogant and ignorant. All I wanted was an update to my order which was 4 months ago.

Completely ripped off. Order in December. No contact, no response to several emails. Eventually said they missed the order after months of trying to contact. Said it would ship end of feb, didn't actually get a ups label until the end of march. Since then, ups says its not even been dropped with them. Absolute scam. Now ignored about 10 emails, said they'd look into it on Instagram, no response. Deleting all my comments on their page, still, though. Absolute scam. Avoid at all costs. Wouldn't even wear the tshirt if it came now, such terrible service.

Update: they freaked out on Instagram, called me a clown, and said they'd refund. Blocked me on everything. Raised it through MasterCard because i didnt believe them. Got my refund this morning, which proves they DIDN'T even ship it in March when they made the UPS label.

DO NOT BUY FROM THESE SCAM ARTISTS.

Responding to their comments:
I have screenshots of the owner of this business telling me to f off and calling me a clown. I tried contacting them repeatedly for months with no response, so i DID comment on their Instagram, saying I had felt ripped off and the item hadn't shipped. They said they would look into it and then didn't respond again. I never received ANY updates and when the preorder says it'll ship in 6 to 8 weeks, it was ordered in December and hadn't had any details about shipping until the end of March. In a response to an email they said they missed my order entirely too, so that's great service. There was never any updates on delays, and the communication was extremely poor. Good luck to the people who buy from you, because the reviews here and telling a very different story, same with the commenters on your social media. Avoid.

I pre ordered action figures in November said they would be available in may. It’s end of July and still nothing. I messaged them a few times and no response then they post a pic of them selling the figures at a Florida con but couldn’t give me a eta when I pre ordered them. As of today still no response. They have good products but they do not care about customer service. I stopped recommending them and am currently in talk with my bank to remove the charges. I highly recommend to never preorder with them. I’m a small brand of 1 person and no matter what I still have time to answer customer’s concerns.