I absolutely love shopping at Toy Snowman! As a grandmother, I always look for the best toys and collectibles for my grandkids, and this store has everything I need. From high-quality action figures l... See more
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Company details
- #1 of 2 best companies in Toy Store
- #1 of 7 best companies in Collectibles Store
Written by the company
Toy Snowman - your ultimate destination for high-quality action figures and collectibles in Canada! We specialize in offering a wide range of premium figures from top brands such as Mythic Legions, Star Wars Black Series, Transformers, G.I. Joe, Neca, Godzilla, and Marvel Legends. With our commitment to quality and exceptional customer service, Toy Snowman is your go-to source for all your action figure needs in Canada. Shop with us today and discover the magic of collecting!
Contact info
2057 rue parthenais, H2K 3S9, montreal, Canada
- (438) 866-2100
- service@toysnowman.com
- toysnowman.com
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Great shop
Actually a pretty great shop. They're located in a place that makes shipping to my town extremely fast. 10/10, will buy from here again.
Fast shipping ,updated everytime
Quality Experience
The items were delivered in a well-packaged shipping box, at a reasonable price. I was also pleased to see that the store honoured its preorders and offered the items at reasonable prices
I love that Toysnowman ships quickly…
I love that Toysnowman ships quickly and efficiently . And when you preorder, you get the figure you ordered. Fantastic shop, trustworthy, and don’t tell my girlfriend how much money I spend at ToySnowman!
Great store!
I've bought many products from Toy Snowman with zero issues. Reliable preorders, fast shipping, good rewards system, responsive and friendly customer service. Highly recommend!
Very quick delivery
Most trusted toy store in Canada
Most trusted toy store in Canada. I had a fantastic experience with this business. The team was friendly, knowledgeable, and efficient. They made the entire process smooth and stress free.
The thing I love about ToySnowman is…
The thing I love about ToySnowman is how prompt they are with shipping and how well packed their items are. They do excellent work and always have great stock. I wish they had stickers so I could slap them on some of my utilities at home.
All great!
Delivered to Germany in just 10 days! The boxes of pokemon cards were well packaged and arrived in very good condition. Gets 5+ stars.
Quick shipment!
Strong shipping boxes, well packed, good transaction!
The whole transaction with Toysnowman was smooth - items arrived well packed in a strong/thick cardboard box (no weak-walled Amazon-thin boxes here!) and item was in good condition too.
I'll be recommending family make their assorted toy/gift purchases from Toysnowman in the future when shopping Canadian. :)
Easy to use online ordering
Easy to use online ordering. Super fast delivery. Would recommend. Will buy from again.
Easy sitem to order from
Easy sitem to order from. Clear communication. The staff is really friendly and the store itself is very well supplied. 10/10 will recommend and buy again
The trustpilot system prompts for a…
The trustpilot system prompts for a review update every few months...but there really is no update, because each time it's 5 stars for Toy Snowman. Been a customer for several years now and couldn't be happier with them all around. Great selection, prices, updates on industry on YouTube, responsive and helpful customer service when needed, items packed well and shipped on time. They are my go-to for figures and collectibles.
Absolutely horrible shopping experience
Shady behaviour alert: Had to return damaged items and they won’t issue refund and stopped responding e-mails.
I purchased a set of 4 figures from them. They were delivered and unfortunately 1 of them(my favorite no less) was badly damaged. They said they can’t do exchanges, only full returns of the entire set. They issued a return label and I shipped the items back. After they received the figures back they said they’d issue the refund asap and well… nothing happened.
I kept sending more emails asking what was going on and it’s now been 3 weeks since they got the figures back and they never responded again nor have I seen a refund.
I would totally understand if they had a reasonable explanation as to why the refund is very late but since they’re not responding my emails I have to accept they’re just shady. I was only able to get my refund after 3 weeks when I threatened to escalate the matter further. They finally issued a refund but never apologized for the insane experience I had(nor did they say anything at all).
Horrible experience, after seeing so many positive reviews I'm heartbroken to be one of the very few to experience something terrible like this.
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