I signed up for a Shein gift box, next thing I know, I'm getting deducted money from this place and a beauty place( both not Shein) that I never even signed up for. Trustpilot responded to my i qui... See more
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The response I received from the team was so qiick that I expected like others customer support team. Thank you Zoe for reply my email within few mins after my request. Let me know the progress.
Because I made a mistake during a transaction, and Andy was able to assist me in canceling it. And now he is assisting me in obtaining my refund.
Here goes the rating for my refund. Good service by Zoe for phoning on 1/7/24 that the company got paid few years ago out of my account and is refunding now. Well done Zoe for attemp to explain.
Hasn’t replied to negative reviews
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Ashley me ayudo a resolver mi problema…
Ashley me ayudo a resolver mi problema de manera paciente y favorable, estuvo muy alpendiente de mi caso asta resolverlo.
Responce to request
Thank you for your prompt response to my request. It is much appreciated.
Without my knowledge my money has been…
Without my knowledge my money has been debited from my account
Emerald was helpful'
Emerald was helpful', 'Issue addressed by Emerald'
Products are only for childrens.
I don’t have any complain
I don’t have any complain. Everything was very good.
Fast Response
The response I received from the team was so qiick that I expected like others customer support team.
Thank you Zoe for reply my email within few mins after my request.
Let me know the progress.
Great customer support service
Great support team and they are helping me with the Matter very fast
Signed up with no knowledge
I have been signed up through a subscription that i never agreed to, they have been taking monthly payments off me, when speaking to someone they have said i haven't purchased anything but i subscribed for this, i wouldn't subscribe to something if i wasn't going to make a purchase.
The team member helping with my issue name is Edith
The team member helping with my issue was friendly helpful and went above and beyond <3 thank you so much
Thanks for the treatment
Thanks for the treatment, respect and ease of cooperation
I was satisfied with the way I was…
I was satisfied with the way I was treated and the prompt service from Andy.
Good service
Zero stars if I could!
Zero stars if I could!. Watch out TIKTOK users!!!! ABSOLUTE SCAM. And good luck getting ur money back. SHAME ON TIKTOK.....
Website Not User Friendly
Maverick - The service was very quick and helpful. Indeed answered all my questions and did what I requested.
The issue I had was that the website is not user friendly. I subscribed and then could not manage to checkout. Kindly speak to your developers about this, as this is why I am cancelling my subscription.
Suspected Scam/Fraudulent Deduction from my Credit Card A/C
Hi, and pleasant day to you. I saw two (2) deductions on my Credit Card one on the 24/04/2025 for $13.50 USD and the other for $30.66 on the 27/04/2025. I would like to know who exactly are you and what permission was given allowing you to deduct monies from my card, I do not have children so why should I be shopping for toys and I do not own or have a registered business. The only transaction I could recall is when I responded to an Ad where Courts and also TTPost had laptops/boxes of unclaimed items at their warehouse to which customers did not collect and the laptops/items were sold at a discounted price. I tried to submit the request for one but I had a little difficulty in closing the deal. Please also note that my Profile picture is on my Facebook should you require it for my Laptop is badly damaged and I am unable to print or scan. This will be treated as a scam report if I do not receive the items before the 15th May 2025 that the monies was deducted for. I am demanding an immediate refund of both payments. Thank you
Andy helped me in no time to cancel my…
Andy helped me in no time to cancel my membership which I can't even remember registering.
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