Toystime Reviews 267

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

I signed up for a Shein gift box, next thing I know, I'm getting deducted money from this place and a beauty place( both not Shein) that I never even signed up for. Trustpilot responded to my i qui... See more

Rated 4 out of 5 stars

The response I received from the team was so qiick that I expected like others customer support team. Thank you Zoe for reply my email within few mins after my request. Let me know the progress.

Rated 5 out of 5 stars

Because I made a mistake during a transaction, and Andy was able to assist me in canceling it. And now he is assisting me in obtaining my refund.

Rated 4 out of 5 stars

Here goes the rating for my refund. Good service by Zoe for phoning on 1/7/24 that the company got paid few years ago out of my account and is refunding now. Well done Zoe for attemp to explain.


Contact info

4.1

Great

TrustScore 4 out of 5

267 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Fast Response

The response I received from the team was so qiick that I expected like others customer support team.
Thank you Zoe for reply my email within few mins after my request.
Let me know the progress.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Signed up with no knowledge

I have been signed up through a subscription that i never agreed to, they have been taking monthly payments off me, when speaking to someone they have said i haven't purchased anything but i subscribed for this, i wouldn't subscribe to something if i wasn't going to make a purchase.

July 24, 2025
Unprompted review
Rated 3 out of 5 stars

Website Not User Friendly

Maverick - The service was very quick and helpful. Indeed answered all my questions and did what I requested.

The issue I had was that the website is not user friendly. I subscribed and then could not manage to checkout. Kindly speak to your developers about this, as this is why I am cancelling my subscription.

May 11, 2025
Unprompted review
Rated 1 out of 5 stars

Suspected Scam/Fraudulent Deduction from my Credit Card A/C

Hi, and pleasant day to you. I saw two (2) deductions on my Credit Card one on the 24/04/2025 for $13.50 USD and the other for $30.66 on the 27/04/2025. I would like to know who exactly are you and what permission was given allowing you to deduct monies from my card, I do not have children so why should I be shopping for toys and I do not own or have a registered business. The only transaction I could recall is when I responded to an Ad where Courts and also TTPost had laptops/boxes of unclaimed items at their warehouse to which customers did not collect and the laptops/items were sold at a discounted price. I tried to submit the request for one but I had a little difficulty in closing the deal. Please also note that my Profile picture is on my Facebook should you require it for my Laptop is badly damaged and I am unable to print or scan. This will be treated as a scam report if I do not receive the items before the 15th May 2025 that the monies was deducted for. I am demanding an immediate refund of both payments. Thank you

April 26, 2025
Unprompted review

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