Trace Your Past Reviews 236

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The process was communicated very well. The cost was fair considering all the family history that was found. The contact person was sensitive to the nature of the reasoning for using this service.

Company replied

Rated 4 out of 5 stars

The course was well planned out and interesting. Some of the things covered were a bit over my head, but at least I have some general knowledge. I very much appreciated that it was self-paced, since... See more

Company replied

Rated 4 out of 5 stars

I really found a lot of useful information in this course. I was very excited about being part of a cohort via facebook, so I could also learn from others. This was a bit of a disappointment. Other... See more

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Rated 5 out of 5 stars

Although a bit expensive for me, I had reached an impasse on searching for my 2nd Great-grandfather's birth history and connection to Ireland. My first search through Trace verified my beginning effo... See more

Company replied

Company details

  1. Genealogist
  2. Class
  3. Education Center
  4. Historical Society

Written by the company

TraceYourPast.com, formerly known as Trace.com, is a premier global discovery platform that seamlessly connects customers with expert researchers across over 100 countries. Our mission is to align customer goals with meticulously selected researchers to minimize risks of overspending and mitigate the possibility of unsatisfactory search results. Over the past decade, we have cultivated and maintained relationships with the highest quality researchers worldwide, creating the largest network of over 4,000 professional genealogists, private investigators, archivists, and historians. Since 2014, we’ve successfully managed thousands of projects for clients from over 25 countries. Genealogy Courses and Family History Education: In 2021, we proudly expanded into the realm of genealogy education, offering a wide array of genealogy courses designed to enhance your family history research skills. Our platform is dedicated to creating a comprehensive learning environment that bridges the gap between generations, cultures, and histories. We provide accessible, engaging, and accurate educational resources tailored to both novice family historians and seasoned genealogists. Learn to Use DNA in Genealogy Research: At TraceYourPast.com, we understand the transformative power of DNA in genealogy research. Our specialized course on genetic genealogy empowers learners to use DNA evidence to trace their ancestry and discover new biological family connections. By learning to use DNA in genealogy research, you can unlock deeper insights into your heritage, uncovering connections that traditional research methods might miss. Our Commitment: We are committed to offering a blend of innovative technology, expert insights, and a supportive learning environment. Our goal is to facilitate the unlocking of personal histories, fostering a deeper understanding and appreciation of our collective human story. By enrolling in our genealogy courses, you gain the tools and knowledge needed to navigate the intricate world of family history genealogy, whether through traditional methods or by leveraging the latest advancements in genetic genealogy. Why Choose TraceYourPast.com? Expertise and Experience: Our network of over 4,000 professionals ensures you receive high-quality research from top-tier genealogists, private investigators, archivists, and historians. Comprehensive Learning: Our genealogy courses cover a wide range of topics, from basic family history research to advanced genetic genealogy techniques. Innovative Resources: We employ the latest technology and methodologies to provide you with the most accurate and up-to-date information. Global Reach: With connections in over 100 countries, our platform offers unparalleled access to international records and expertise. Unlock Your Past with TraceYourPast.com: Whether you're just starting your journey into family history genealogy or looking to refine your skills as a genealogist, TraceYourPast.com is your ultimate resource. Learn to use DNA in genealogy research, uncover your ancestral roots, and connect with the global community of genealogists through our comprehensive courses and resources. Join us today and embark on a journey of discovery and connection that transcends generations. Contact Us: Explore TraceYourPast.com to learn more about our genealogy courses and start your journey today. Connect with expert researchers and genealogists who are passionate about helping you trace your past and uncover your family history.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

236 reviews

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Rated 5 out of 5 stars

Wonderful Experience

I provided Trace with the information I had about my family and they did the rest. Prior to connecting with Trace, I was able to find information about my grandfather's side of the family, but very little about my grandmother's side of the family. Trace provided more information about both sides of my family than I hoped for.

January 3, 2024
Unprompted review
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Reply from Trace Your Past

Isaac,

Thank you so much for the kind words. We are so incredibly happy to hear that you were pleased with the outcome of your project and that we were able to exceed your expectations. Enjoy sharing the story of your ancestors with other family members!

Team Trace

Rated 5 out of 5 stars

I have had several research products…

I have had several research products conducted by Trace with fantastic results. I highly recommend them for genealogy research.

August 2, 2023
Unprompted review
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Reply from Trace Your Past

Robert,

Thank you for the nice review and for your continuing to entrust us with your genealogical research needs. We are very grateful!

Warmest Regards,

Team Trace

Rated 5 out of 5 stars

Trace delivered an impressive product

Trace was an excellent company to work with. They communicated regularly about the status of my project, and when I got the final result, I was extremely pleased with how thorough and well researched and documented everything was. I’ve used numerous other genealogy research groups before, and I am very pleased with Trace and intend to use them again.

December 29, 2023
Unprompted review
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Reply from Trace Your Past

Janet,

Thank you for the kind words. We are so happy to hear that you are pleased with the outcome of your research project and for your trust in Trace as a partner in your genealogical journey. We look forward to assisting you with your future genealogy research needs.

Warm Regards,
Team Trace

Rated 5 out of 5 stars

From a single reference in his brother’s obituary to multiple Census Records and a Death Index

The researcher was able to locate my great-uncle who was only a name to me in his brother’s obituary. None of my family members had any information about him either. I could not find a single document to confirm his identity. She provided me with all the possible variations of surnames and concluded that he used a middle name rather than his first name. With multiple possibilities of the same name in a number of states, she researched each one and included conclusions which eliminated all but one.

October 30, 2023
Unprompted review
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Reply from Trace Your Past

Starr,

We are touched by your appreciation of the work on your project. Your recognition of the meticulous attention to detail—sifting through surname variations, examining numerous records, and piecing together the clues to arrive at a definitive conclusion—is greatly appreciated. It's the most intricate puzzles like these that make the work truly fascinating and deeply rewarding.

Team Trace

Rated 5 out of 5 stars

Although no definite answers, a lot of help in the right direction

Although a bit expensive for me, I had reached an impasse on searching for my 2nd Great-grandfather's birth history and connection to Ireland. My first search through Trace verified my beginning efforts into genealogy, and gave me a few new "crumbs" to research. Unfortunately, they couldn't find an answer to my question. My second search through Trace used DNA, and I had my brother take a "Y" DNA test to help. Still no definite answer, but our DNA matches have all been sorted and that will help me to take my next steps. DNA still baffles me, but I'm learning more every day.

October 20, 2023
Unprompted review
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Reply from Trace Your Past

Michelle,

Thank you for the wonderful review. Happy that the research has provided you with new avenues to explore.

Team Trace

Rated 5 out of 5 stars

Sanborn Fire Insurance Maps

I have taken various courses about maps, but this gives me more context to build on, hands on experience and details to make me think outside the box. Thank you

October 27, 2023
Unprompted review
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Reply from Trace Your Past

Vicki,

Thank you for the kind words. We are so happy to hear that you found value in the Sanborn Fire Insurance Maps course and that the lessons helped you to think outside the box. We have many more courses on the horizon and we hope you continue to expand your genealogical knowledge with Trace.

Trace Team

Rated 5 out of 5 stars

More than I expected

I thought I was asking Trace to look for a needle in a haystack and the results were more and better than I ever expected; I got the answer I was hoping for. The reports were thorough and readable and a treasure trove of information. They also kept me well informed of the progress and the cost was very reasonable.

October 13, 2023
Unprompted review
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Reply from Trace Your Past

Melinda,

We are so happy that you are pleased with the results of your research project. Thank you for the kind words and valuable feedback.

Team Trace

Rated 5 out of 5 stars

Very good DNA course

Very good DNA course! Have also worked for them earlier.

October 13, 2023
Unprompted review
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Reply from Trace Your Past

Liv,

So happy to hear that you had a good experience with the DNA Academy course! Thank you for the kind words.

Team Trace

Rated 5 out of 5 stars

I learned so much!

This course taught me so much! I had tried for months to use my DNA test results to identify my great-grandfather with no luck. I am so glad that I decided to sign up for the DNA Academy! The clear and organized lessons really made it easy to understand how to use my test and apply it to my research. I am happy to say that the brick wall that was my great-grandfather is a mystery no more.

September 29, 2023
Unprompted review
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Reply from Trace Your Past

Mary,

We are so happy to hear that you found the DNA Academy course helpful. Thank you for the kind words and be sure to join our newsletter to be notified of our future courses.

Team Trace

Rated 1 out of 5 stars

Terribly, Frustrating Course

I have had a terrible time with this course. I completed the course and sent them my mailing address for a certificate. I also asked questions during the course and never got answers. For the price I paid I think I should get my money back but have no way of getting it. I have recently asked another question about my certificate and my question is sitting as pending waiting to be approved. It has been like that for several weeks. My course was the fall 2022 one.

October 8, 2022
Unprompted review
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Reply from Trace Your Past

Caroline,

We are sorry to hear that you have not yet received your certificate. That certificate was sent to you at the end of the quarter, following your completion in October. We have searched and found no email alerting us to the fact that your certificate was not received, but we will be happy to provide you with a copy of that certificate if you would please email as at learn@trace.com.Our team monitors that email address for all certificate and technical questions related to the course, as specified in your registration email.

The value of the course is in the lessons presented and we hope that you have been able to apply that knowledge towards furthering your research.

Sincerely,
Team Trace

Rated 5 out of 5 stars

Sanborn Maps - Great Course

Fantastic course covering Sanborn maps and how to use them for genealogical and historical research. Everything was covered, from how to access and interpret the maps, to utilizing other resources in conjunction with the maps, in order to bring a community to life.

October 3, 2023
Unprompted review
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Reply from Trace Your Past

Karen,

We are so pleased to hear that you found the course valuable to your research. Thanks for the kinds words and feedback!

Team Trace

Rated 5 out of 5 stars

DNA Academy: Genetic Genealogy

I absolutely LOVED this course! Very detailed and informative. I worked at my own pace and spent alot of time on sections that were important to me or that I didn't quite get the first time. I'd 100% recommend it to anyone interested in Genetic Genealogy.

August 1, 2023
Unprompted review
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Reply from Trace Your Past

Vanessa,

Thank you for the valuable feedback! We are so happy to hear that enjoyed the course.

Team Trace

Rated 5 out of 5 stars

I recommend this course for DNA analysts at every level.

I recommend this course for beginning, intermediate and advanced DNA analysts. I have been Co-Admin of a Surname DNA Project for several years and while I already knew a lot of the material, I still earned a lot.

January 1, 2023
Unprompted review
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Reply from Trace Your Past

James,

So happy to hear that even an experienced DNA researcher, such as yourself, found great value in our course. Thanks for the feedback and review.

Team Trace

Rated 5 out of 5 stars

Finding out about my Father-in-laws Adoption.

It was nice to finally learn information on the adoption of our relative. We had tried for years to learn something without any luck. Know. That we have what Trace has given us we can start researching the families. I am excited to get to our part know. Thanks Trace,

June 19, 2023
Unprompted review
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Reply from Trace Your Past

Laura,

We are happy that we were able to assist you in learning more about your adopted relative. We truly appreciate your kind words and wish you the best of luck in your research of their families.

Team Trace

Rated 5 out of 5 stars

Happy Trace Academy Graduate

After working through the lessons in the Trace DNA Academy, I have a good grasp of the concepts and have made significant progress analyzing my DNA results. Prior to the course, I had trouble getting started and figuring out what to do with all those matches. As I progressed through the course, I did all the exercises and feel much more competent. Spending time on the exercises using my own data was enormously helpful. It took me a year to complete the course, working at my own pace. I can now confidently carry a conversation about ethnicity, DNA, and family relationships.

June 8, 2023
Unprompted review
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Reply from Trace Your Past

Holly,

It is so exciting to hear that the learnings from the course have left you armed with the knowledge to further your research. Thank you for the wonderful review. We hope you join us for other genealogy courses.

Team Trace

Rated 5 out of 5 stars

Great experience

Staff was very friendly and responsive to my requests for updates. I knew the process would take a lot of time given my request so I wasn't too concerned about the length of time. Overall it was a great, successful project and I am definitely considering hiring them for a second phase.

May 25, 2023
Unprompted review
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Reply from Trace Your Past

J,

Thank you for the kind words. We look forward to working with you on future genealogy projects.

Team Trace

Rated 3 out of 5 stars

Good research, fair timeline and communication

Revision- after correspondence with the company, they claim they did not receive most of my emails and that they sent out links every time there was an update. It could be the fault of my email program, although I check my spam folder regularly, but I did not receive those. So I’ll change to 3 stars, although for any future research I will go directly to a researcher rather than a third party like trace. I think there is too much chance for miscommunication and lack of response.

The research was good, the communication was really bad! I recently had my grandfather in Norway researched. When the final report came back, there was some scans of records that were missing. I have emailed four times and called once, and absolutely no response. They are really good at communicating until they get your money, and then no follow-up until the final report, and no response after the final report.

April 10, 2023
Unprompted review
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Reply from Trace Your Past

Hi Linda, We are sorry to hear you are unhappy with our service. However, the first email we have from you post-project came in on 24 April 2023. We responded the same day. The next day 25 April 2023 I was out of the office but today 26 April 2023 I responded to your follow-up email that we will look into the issue and fix any mistakes. We were as prompt as we could have been. We also sent you consistent updates on your project during the entire process.

Rated 5 out of 5 stars

Looking Forward to Using the Tools Provided

I have Blaine Bettinger's Book in my library and I have also taken other DNA courses. I found the forms/tools provided in this course to be most helpful and I am looking forward to using them to solve some brick walls.

April 18, 2023
Unprompted review
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Reply from Trace Your Past

We appreciate your review, Kathy! Thanks for your comments on the course. If there is anything else we can help you with, please don't hesitate to reach out to us at support@trace.com.

Rated 5 out of 5 stars

This wonderful course was difficult but worth the effort

This wonderful course was difficult, but well worth the effort. Understanding these concepts will open up a whole new avenue for extending your traditional research.

April 16, 2023
Unprompted review
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Reply from Trace Your Past

Thank you Wendy for your review. We are glad you enjoyed the course and found it helpful. If there is anything else we can help you with, please don't hesitate to reach out to us at support@trace.com.

Rated 5 out of 5 stars

I liked the way the course was set up…

I liked the way the course was set up and that you could go back to review. The "tests" were helpful to show me weather or not I needed to study more.
I have taken other DNA courses but this one was well laid out and taught in a way that allowed me to fully understand.

April 13, 2023
Unprompted review
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Reply from Trace Your Past

We really appreciate your review Bobbie! We are happy to hear that you enjoyed the course and found the test helpful. If there is anything else we can help you with, please don't hesitate to reach out to us at support@trace.com.

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