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Tracey Neuls is an independent footwear brand founded by designer Tracey Neuls, with over 25 years of experience creating distinctive, comfort-focused shoes. Known for its signature toe shape and innovative construction, each pair is designed to blend originality, craftsmanship, and everyday wearability. The brand produces small, thoughtful collections using responsibly sourced materials and chemical-free leather linings, focusing on durability, individuality, and timeless design rather than fast fashion.
Unit 3, 74-78 Marylebone Lane London, W1U 2PW, London, United Kingdom
Fabulous shoes and boots. I rarely wear anything else now and have several pairs. They look great and are extremely comfortable. Service is quick and friendly and helpful. Well packaged. Can't fault any aspect. If I am in London I always call in to the shop just to marvel at the shoes.
Reply from Tracey Neuls Limited
Thank you HJR, we are truly thrilled to receive your feedback. It is our pleasure to be of service to you.
I’m so delighted with my 2 pairs of Tracey Neuls archive shoes. I responded to an email and et voila! I got the shoes I’ve been longing for but could not afford until now. I can’t believe my luck. And the service was top class and so personal and friendly. Thank you to the staff in Marylebone. Ps. Even though I got my shoes at a knockdown price they still came in beautiful black boxes wrapped in orange paper with the little TN circular stickers. A lovely touch. Keep those emails coming 😻🥰
I have recently purchased boots for a Christmas present for my daughter. The boots were beautiful but unfortunately did not fit. I contacted them for a return and there was a delay which may have been because of the Christmas period. However once they were aware of my request they processed and refunded me very quickly. Thank you.
Reply from Tracey Neuls Limited
Jacquie, I am sorry you are unable to get a hold of us. I can only imagine it is a technical glitch of sorts. We are here to help sort out your issue with sizing. Please feel free to contact at shoes@traceyneuls.com and our phone number is +44 207 9350039. Looking forward to hearing from you.
Wonderfully gift wrapped, pleasantly presented, with a personal message! These shoes are 1st class, so impressed I want another pair! 💯
Reply from Tracey Neuls Limited
Thank you so much Paul, we really appreciate your custom, and feedback! We're delighted we achieved our goals, and look forward to seeing you again soon.
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