Absolute terrible company, paid the initial £1 for the free trial and IMMEDIATELY CANCELLED the trial and they still took £24 off my damn card. I’ve sent a cancellation letter through a different comp... See more
Company replied
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See what reviewers are saying
Same issue as may other customers. Paid £1 for initial tracking and cancelled the monthly subscription almost immediately. A month later they took £25 from my account which my banks fraud team is no... See more
Company replied
Catbytes run a digital drop in club in Lewisham. A visitor came to us to say she was being continuously charged for a single parcel delivery. We thought it was very unusual for a one off delivery to o... See more
Company replied
A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... See more
Company replied
1.1
Bad
193 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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This service is a total scam
This service is a total scam. Please avoid it. They cannot and will not offer you any service. They will take £1 off you and subsequently take another £24.90. Be careful and never deal with this company.
June 13, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Company who brought goods of suggested …
Company who brought goods of suggested try trackerly only £1,this was on 1st cancelled on 3rd charged £24.90 on4th,did not realise this would happen read the terms is the most response you get,keep well away,do not get scammed!
June 7, 2021
Unprompted review
Reply from Trackerly
Hello Mr Harrop,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
I tracked a parcel
I tracked a parcel. They asked me for 1£, now 1 month later they charged me 24.90£ from my account. Why the fuk they are still here and nobody does something 😡😡😡😡
May 30, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Less than 1 star they ask you for £1…
Less than 1 star they ask you for £1 and continue to charge £24.90 each month, yet couldn’t even give me tracking info and never received parcel - double scam
May 12, 2021
Unprompted review
Reply from Trackerly
Hello Mrs WHITCOMBE,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
I used them to track my parcel & paid 1…
I used them to track my parcel & paid 1 pound about 2/3 weeks ago but this Morning I got charged 24.90 from my card. I phoned my bank and told them to cancel this. This is big scam company. Please dont use them !
May 10, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Big scam charge you £1 then days later…
Big scam charge you £1 then days later take £25 each month. X x never ever use xx
May 4, 2021
Unprompted review
Reply from Trackerly
Hello Mr Wilson,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Big Scam don’t use
May 3, 2021
Unprompted review
Reply from Trackerly
Hello Mr Calvo-Goni,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
I wouldn’t even give a star if I had a…
I wouldn’t even give a star if I had a choice!!! Like everyone else I paid a pound then 2 day’s later £24.90 has been taken from my account.. only thing I can say is after calling the bank and blocking further payments I emailed trackerly demanding a refund and advised that I have reported them for mis selling! They replied straight away cancelled the subscription and said they have processed a refund.. will wait to see if I get it!
April 13, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
This is an immoral SCAM
This is an immoral SCAM. You pay 1£ to track your parcel then days later they steal 25£ from your account. You can't even track your parcel. And you don't get your money back. It's outrageous!!!
April 12, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
DO NOT USE
Seems to be a common theme here, my daughter ordered something which offered tracking through trackerly. Then days later £24.90 deducted from account. After phoning the company I was told it was my fault for not cancelling a subscription I didn’t know about . I will be taking this to trading standards and using the 100% negative reviews from here as part of my case.
No info about this company on companies house database . Very dodgy . DO NOT USE
April 7, 2021
Unprompted review
Reply from Trackerly
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Once again an innocent pensioner is scammed.
Once again an innocent pensioner has been scammed. They did NOT track my package, and took the 24.90 from my account, when all I did was authorise the £1 offer. I need this money, and am at a loss to understand how to recoup it. I will certainly contact the Trading Standards office, and will report it to the Fraud/Police. This is theft pure and simple. Only put one star because I could not review without it, which seems odd! Mrs. S. Brophy
April 7, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
A terrible (and frankly immoral) scam…
A terrible (and frankly immoral) scam that fooled my 80 year old mother; she lost £25 to them. They should be ashamed of themselves (and Google, who allow them to promote themselves so readily, when she searched for ParcelForce delivery). I hope they read these reviews and hang their heads in shame.
March 27, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Pay 1£ and charge you another 24.9£…
Pay 1£ and charge you another 24.9£ fee.DONT RECOMAND AT ALL
March 24, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Absolute con artists!
Absolute con artists!! Do not use!!
As others have already stated, you pay £1 to track a parcel and then find out later that hidden away is a subscription fee of £24.90, which they refuse to refund (and is in the name of Mobi-tracker, to confuse the issue further). My payment was taken in February, while I was in hospital so it was March before I was able to deal with it. I messaged them via their website on 02.03.21 and received no reply. I chased them today by telephone and after initially saying they wouldn't refund, they have agreed to after I kicked up a stink and asked for a manager. Conveniently, there wasn't one available but when asked why they didn't reply to my message, they insisted they didn't receive one. When I said I had received confirmation from their website and have a copy of that in my emails, and I insisted that they gave me the manager's name, they spoke to billing and agreed to refund within the next 7 days (I wonder if they will). If they payment doesn't arrive, I will be raising this with my bank as a scam/fraud case.
March 23, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
B...he’s.....
March 18, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Total scam
Same as everyone else has said, total scam! No mention of a "trial offer" for £1 & then £24.90pm AVOID!
March 17, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
don't get tricked into paying for this…
don't get tricked into paying for this 'service'. It is not a service at all. it just copies the tracking form your DHL/parcelforce or any other delivery without adding any value or additional service. complete waste of time and money!
March 12, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Info not accurate and worth nothing.
I tried to track a package they give me a name, what was suppose to be a place where the package was, but nothing else, that means the info worth nothing to me.
I reviewed this message and removed some parts that was mentioned I wasn’t able to cancel the subscription because the email was wrong, but still ì wouldn’t waste my money honestly, because the info isn’t accurate at all.
February 7, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
I would give a negative score if i could - Thieving Scumbags
I would give a negative score if I could. This is nothing but a scam and they are thieving scumbags.
If you use them after they contact you to track anything it seems a very small cost but they automatically sign you up to a rolling 12 month contract to track things at £24.90 per month without making it clear and then refuse to refund you when you challenge them. Avoid using them.
February 5, 2021
Unprompted review
Reply from Trackerly
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Wasted
Wasted time and money. They can’t find a piece of wood in the forest.
January 2, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
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