Tractive Reviews 52,689

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers praise the product for its accuracy and reliability, providing peace of mind by always knowing their pet's location. Many highlight the excellent quality and user-friendly experience, noting the intuitive app interface and impressive live tracking. The long battery life and robust design are also frequently mentioned as significant advantages, making the device a top-notch and essential tool for pet owners. However, some customers also noted issues with battery life, mentioning that it can drain quickly, sometimes within 12 hours, or significantly decrease in performance over time. A few people experienced occasional inaccuracies in location tracking, with the device showing incorrect positions or experiencing lag. Additionally, some reviewers found the collar design awkward or the rubber strap prone to snapping, while a small number reported skin irritation on their pets from the device.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers are highly satisfied with the quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers being satisfied with the performance... See more

User experience

Users describe positive interactions with user experience, finding the app easy to use, intuitive, and fun.... See more

Location

Clients share positive opinions on location tracking, finding it accurate and reliable, which provides peace... See more

Application

Customers consistently note positive experiences with the app, praising its intuitive interface and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tractive Cat 6 mini is literally everything you'd ever need from a cat tracker. It's like your cat has their own smartwatch, plus the option of tracking. Finally a proper visible light too, and a long... See more

Rated 5 out of 5 stars

Tractive always tracks my Siberian Huskie's escape artist tracks. I have expetienced much less anxiety with their system. I usually can locate her when chasing after a rabbit or prey in under 15 minut... See more

Rated 5 out of 5 stars

I’ve had a fantastic experience with Tractive! The GPS tracking is accurate and reliable, and it gives me real peace of mind knowing I can always check on my pet’s location. The app is easy to use, t... See more

Rated 5 out of 5 stars

Ease of use and great app. I've been using Tractive tracker for my two cats now for more than 4 years...and it's got better and better. Looking forward to when we can buy the Cat6 Mini integrated... See more


Company details

  1. Pet Store

Written by the company

To keep your pet safe and healthy, Tractive provides the world's most trusted smart GPS tracker. Follow their every step with real-time tracking, get escape alerts with Virtual Fence, and monitor their well-being with Activity and Vital Signs monitoring. Tractive connects you to your pet for total peace of mind.

Smart GPS & Health Trackers for Dogs & Cats

Written by the company

Peace of Mind for Pet Parents
Tractive offers precise LIVE tracking, long battery life, and full coverage in over 175 countries. Set up Virtual Fences for instant escape alerts and go deeper with comprehensive Health Monitoring, including Vital Signs and Bark Monitoring. It’s the most advanced, reliable way to stay connected to your pet.

Free shipping on all GPS Trackers!

From our door to yours, at no extra cost.

We believe nothing should stand in the way of your pet's safety. That's why we offer free shipping on all Tractive GPS trackers.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

53K reviews

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Rated 5 out of 5 stars

Best cat tracker. Ever.

Tractive Cat 6 mini is literally everything you'd ever need from a cat tracker. It's like your cat has their own smartwatch, plus the option of tracking. Finally a proper visible light too, and a longer battery life. Simple, intuitive app interface + awesome customer support (once I got an email reply within 3 minutes!) makes a match from heaven. Definitely recommended. I've been using it for several years now and will remain a faithful user.

April 25, 2026
Rated 5 out of 5 stars

Outward blunder

It’s been a godsend. Leela is an escape artist and it’s given me peace of mind knowing where she’s gone on the occasions she does leave home,

April 25, 2026
Rated 5 out of 5 stars

Surprise

I was very unhappy that it stopped connecting to the net work....but,,, what a great surprise to have such great customer service. They replied bee quickly and suggested what I should try to fix the problem when that didn't work they right away said they would replace it. And then,,,on top of that when I said I had returned the battery charger in error they instantly sent me a code to receive a new one free of charge. I couldn't have asked for better customer service.

April 21, 2026
Rated 5 out of 5 stars

Daily walks

I have two dogs who are walked every day in local Forestry Commission woodlands. I set their Tractives to record their walks daily. It’s good to know where and how far they travel. There are wildlife trails all through that the dogs explore and go out of sight at times. It’s so reassuring to be able to see them on my phone.

April 24, 2026
Rated 5 out of 5 stars

Reliable, easy to use and totally worth it

I’ve had a fantastic experience with Tractive! The GPS tracking is accurate and reliable, and it gives me real peace of mind knowing I can always check on my pet’s location. The app is easy to use, the live tracking is impressive, and features like activity monitoring are a great bonus.being able to have the app on multiple family members phone is a bonus. Setup was simple, and the subscription is well worth it for the security it provides. I’d highly recommend Tractive to any pet owner who wants extra confidence and safety for their furry friend!

April 24, 2026
Rated 5 out of 5 stars

Adventures of Rowdy and me.

Well I got a new iPhone and transferred all my apps and data over.
Some apps didn’t work as with my Tractive app.
I contacted them and before the day was over I was up and running. My boy Rowdy is the best hiking partner in the world. He is also a medical alert dog.
So he really never leaves my side. But if something happens to me I want Rowdy to be rescued. And when he is rescued they can recover my body.
Rowdy will never leave me.
So it is important to have his tracker up and running.
Rowdy has hiked over 19,000 miles with me and saved my life once.

April 23, 2026
Rated 5 out of 5 stars

Quick, helpful, friendly

Always quick to reply to questions, offering various solutions and tips, but if those “fail”, they still prioritize customer satisfaction and the longevity of their products. Been using Tractive for years now, have 6 active trackers, and it helps give me peace of mind where my pets are at all times.

April 22, 2026
Rated 5 out of 5 stars

Congratulations

Hello!

Congratulations on your excellent customer service and professionalism. Ι had a question and James from your team answered quickly and clearly.

We can't wait to receive the Tractive.

Keep up the good work!

Best regards,

Maria Giannetou
Journalist - Communications Expert

April 22, 2026
Rated 5 out of 5 stars

search and rescue work

Firtsly we are using our tractives for search and rescue work. It is really helpful for us to know where the dogs might have struggled in the trainings and see different solutions from different dogs to the same task.

April 24, 2026
Rated 5 out of 5 stars

Prompt and Helpful Service

Customer service is *very* prompt and also very thorough. I've contacted Tractive twice about completely different things and received a response within a day providing me with information I requested, or simply responding to a suggestion I made.

April 15, 2026
Rated 5 out of 5 stars

Gotta be pleased so far!

It’s hard to fault this device with its simplicity and robustness. Our cat has managed to dislodge it three times, and we were able to retrieve it the first two times as the battery was still live and it was within inches of the shown location (the other retrieval was a fluke occurrence: you need a bit of luck now and then!). The clasp is now on the strongest setting! The tracker itself is not small, but our cat seems unfazed by its presence, It even matches her fur colour! Very happy.

April 23, 2026
Rated 1 out of 5 stars

I’m really disappointed with this…

I’m really disappointed with this tracker. After using it for a short time, my cat developed a bald ring all the way around his neck where the device sits, which is obviously uncomfortable and not something I’m willing to ignore. I’ve had to stop using it because his wellbeing comes first.

On top of that, the battery life is very poor! It only lasts about a day, if you’re lucky, which makes it impractical for regular use.

The idea behind the product is good, and I can see the appeal, but in reality it just hasn’t worked for us. I wouldn’t recommend it based on our experience.

April 23, 2026
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