Tractor Supply Reviews 

736
•
TrustScore 1.5 out of 5

1.7

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Rated 4 out of 5 stars

The pet sense thats tied to the tractor supply in athens tn has great customer service and they are always supper helpful and friendly. Plus they send out coupons for money off items, if you continuo... See more

Rated 1 out of 5 stars

The store in Simsbury, CT is well stocked, the prices reasonable and the staff friendly and helpful. The problem is their Android app is simply horrid. I have over $1100 worth of merchandise in my c... See more

Rated 1 out of 5 stars

Cannot login most of the time, the website will sometimes let you log in, then if you click on something like the Neighborhood logo, it abruptly logs me out then asks me to log back in? Cannot find ac... See more

Rated 1 out of 5 stars

Customer NO SERVICE. Stores will not send product between stores and when you order/pickup a damaged item - they don't care and if you don't want broken, we won't order you new - you have to try anot... See more

Company details

Information provided by various external sources

Tractor Supply Company is an American retail chain of stores that offers products for home improvement, agriculture, lawn and garden maintenance, and livestock, equine and pet care.


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1.7

Bad

TrustScore 1.5 out of 5

736 reviews

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No history of asking for reviews

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1.7

All reviews

(736)

205 reviews in the last 12 months

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Rated 1 out of 5 stars

If someone would only answer the phone

I am trying desperately to get on Tractor Supply review site but when I do it takes me some place to sign up for emails, which I already get, it says click here but there's nothing there. I do love my local store and the people are great, I waited close to 30 minutes for somebody to answer the customer service phone line ... but they didn't so that's why they get one star I really did want to give my store a 5 star review, I would give them a Solid 5, I'm always greeted at the door and everybody is so nice, I used to get emails, emails no more!

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service is horrible at our…

Customer service is horrible at our local branch in gorham maine. There is a worker there that clearly hates her job and should quit. Worst customer experience since spectrum. I have been in that store 3 times wont ever go back again

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

A lot of their products are absolutely trash and such a high price point for pooor quality products

They work you like dogs out in crazy heat even below freezing temperatures and cry they can’t afford to pay you more than the absolute minimum when it’s literally making almost a million dollars a day depending on the location it’s disgraceful they want so much from you as an employee tack on so many responsibilities but pay you as if you’re not the reason that location is thriving and making as much profit as it does

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

good and bad review

I want to say that Jerimiah at Main street store in Summerville, SC knows how to provide great customer service!! I want to thank him for his help.
I paid on line for my horse feed at St. George, SC chain only to get a message that the feed was not in stock AGAIN. Now, I'm waiting for a refund.
I've asked the manager at St. George, SC store 3 miles from my home to have specific horse feed available for me. More often than not I have to travel 28 miles to Jerimiah's store to get the molasses free feed my senior horses need.
I'm appreciative to Jeremiah in Summerville for the assistance and think that St. George could use some corporate help if they intend to succeed.

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

Placed an online order

Placed an online order. First they wanted to charge over $18 shipping. Had it shipped to the closest Tractor Supply, went to pick up the PAID FOR order, was informed they sent it back, order arrived Monday went to pick it up Wednesday. Not only was this inconvenient in several ways, I was given the usual runaround from a poorly run business. The second time we were treated rudely at this store. Bonus for us, I found it all cheaper elsewhere.

June 3, 2026
Unprompted review
Rated 2 out of 5 stars

You have a poor selection for your selection for air filter and oil filter sucks oil…

You have a poor selection for oil filters and air cleaners for Briggs & Stratton just because you don't have lawn mowers you sell new with Briggs & Stratton motor doesn't mean you can't Supply the parts for it like oil filters and air filter if I want to get my oil filter and air filter I got to go to Family Farm and Home they have a big selection of it go look at theirs and copy them

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Tractor Supply is an awful company

Tractor Supply is an awful company! Tried to buy a plant, would take my charge card. Called customer service during their hours, and customer service was closed for some reason. Called the next day, waited for a call back. None received. I will NEVER buy anything from Tractor Supply, and HOPE YOU WILL NOT EITHER. They have an awful ratings on Trustpilot, Google, etc.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

When you spend thousands on a zero turn…

When you spend thousands on a zero turn and they say it will be delivered Monday so you take off work and it doesn't show so you call and haft to take tuesday off and still nothing so you call and are told they haft to put in another order, so now I will haft to take a 3rd day off and call and told that since it is free delivery that No one wants todo it, it's absolutely ridiculous and now my grass is so tall that I'm having to fight the bugs away from house

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company. They sent me double orders of my 2 dogs heartworm meds. I now have 4 months of meds. I called once to get it postponed. The rep said it was and it wasn't. That's a contributing factor to my 4 month supply. Today I called again and they said it was canceled. I will call my bank and make sure they are blocked. On their website that they seem to be very proud of you can not postpone or cancel ONCE YOU GIVE THEM YOUR CREDIT CARD NUMBER THEY WILL OVERCHARGE YOU.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

poor customer service

and now im understanding why your ratings are low because you have No customer service i waited over 3 hours on phone with No results when you loose enough business may then you will wake up

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

2 weeks ago while trying to place an…

2 weeks ago while trying to place an online order and use my 4 10.00 rewards there app was having issues so the order would never go through. So I emptied my cart and went to the store. My 4 10.00 rewards have never gone back into my wallet. I have called 3 times and sent an email. I just get the run around every time. I should not take 2 weeks to resolve this problem. I will make it my mission to warn everyone not to use Tractor Supply. Go somewhere else!!!!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful and efficient staff

I love coming to the Hampton County, SC. Tractor Supply. Store #2993
They had run out of chicken scratch on the floor, so the manager immediately climbed a ladder to get me a bag from the back area. Unbeknown to her when she was pulling it from the pallet, it had a slight defect from when it was factory stitched and so she cheerfully gave me 25% off! That was an unexpected surprise. I have had many positive experiences, and this was just one of them. And I also LOVE that they carry SEA-90 mineral salt for my grazing animals and horses.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Driver drove way too fast and hit my…

Driver drove way too fast and hit my sign. I contacted Roadie and was told it would be addressed After multiple correspondence, no one has offered any help or resolution They forwarded my problem to Tractor Supply who was even less help Neither company has integrity. I would not deal with people who just toss your problem aside with no respect or regard

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Auto refills don't use. It's a scam!

I ordered a prescription for my dog on auto renewal with cancellation at any time. I cancelled through a phone call the next month and got a reference number. Since the RX was already closed the information was sent directly to them to see on the next scheduled opening.
I received notice and midnight of script being refilled not cancelled. Spoke to representative a Kendra who gave me the run around for 30 minutes. Supposedly the rest of auto orders were cancelled and this is resolved. I will follow through with the results.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Military Veterans Disparaged and potentially harmed by Tractor Supply

Wish I could write a review less than "1". How they dishonor military veterans. Great on their website, they do donate a lot which appears to mainly honor their name and sound good. In actuality, they are hurting veterans by now insisting that they sign up on a hackable website all their pertinent info to include photo of military ID. So that we now can be tracked and murdered by the Chinese communists who are buying up land like crazy all around our US military bases. So many Chinese nationals/communists now embedded all across the USA, to include one Chinese communist billionaire with 100 American children, his own offspring paying grandly to surrogate mothers to increase communist China within the USA. No longer are we permitted to show our ID's at Tractor Supply -- though we were willing to give up our very lives for our nation. What about all the homeless military veterans? How the hell do they have access to a computer to enter a video or screenshot of their military ID. So damn dangerous to anybody who does so. Tractor Supply in name only supports our military. It appears that they don't give one damn about our very lives. Cheaper elsewhere, anyway. Good selection at Tractor Supply, but they are by their very non-acknowledgement of our service and our own military ID cards helping to foster the 23 deaths of military veterans daily. Tractor Supply, in my opinion, does not give a damn about our very lives. Only online (not in store at all) must we now enter our private and highly vulnerable and "life" data.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

New TSC in town with great employees

I have shopped at TSC stores for many years. We finally got one in Copperas Cove, TX which is the closest to where I live. The management and employees are not only professional, but patient, and helpful. We opened an TSC account yesterday and returned today to purchase a riding lawn mower. We had some problems with connecting to our account and Collin, the manager was so patient and helpful, as it took time to make phone calls and get the account information. Every time I have been in the store since they opened, the employees have be so helpful. This is my "go to" TSC from now on.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

I love this store

I love this store. They have unique items as well as everything you can get for your home, farm, and animals. The employees are super friendly and helpful. I get my dog food by subscription and it always arrives on time and fresh. Anything I order is exactly as I expect it to be.

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

they never have flash sale items on hand

they send a email to you about a "flash" sale and when you go to the store they don't have the item in stock, and no rain checks just sorry. It was my last time going after this. Gas is too expensive to waste a drive to the store for nonthing

May 21, 2026
Unprompted review

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