Quality, value, independent self service to ordering and to downloading technical specs, with a growing free from ingredients list (already includes fuss). Staff are always accessible by telephone dur... See more
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See what reviewers are saying
It’s a shame your products now have a disclaimer packed in an environment that handles gluten and cereals. We used to use your produce in all of our spice rubs. We are a gluten free food manufacture... See more
High quality items, low prices. One item did not come, I emailed them, no response, after a lot of back and forth eventually they ordered a new lot and said it would take two weeks after having alread... See more
I have used just ingredients trade for several years and found the prices to be competitive and the quality good. In all that time I have only had one niggle and that was dealt with quickly and effic... See more
Company details
About JustIngredients Trade
Information provided by various external sources
Your one stop shop for quality ingredients you can trust. BRC certified, natural, non irradiated, GM free ingredients suitable for vegan, vegetarian and allergen lifestyles.
COVID-19 Update As a supplier of food items, our business continues to operate during this time. The safety of our employees is paramount and we have introduced a number of measures to ensure a safe working environment; where possible our team are working remotely, for those who are unable to work remotely, our team are working to strict procedures that ensure their continued safety.
What does this mean for you? We are working incredibly hard to continue to process orders. Due to the current restrictions in place we are experiencing some small delays and response/lead times are longer than usual. We really appreciate your understanding in the circumstances. What can you do? If you have any queries or questions in relation to your order, in particular for delayed deliveries, please don't hesitate to get in touch with our team at trade@justingredients.co.uk. Please refrain from sending multiple emails relating to the same issue as this will delay our teams from responding to you.
COVID-19 Update As a supplier of food items, our business continues to operate during this time. The safety of our employees is paramount and we have introduced a number of measures to ensure a safe working environment; where possible our team are working remotely, for those who are unable to work remotely, our team are working to strict procedures that ensure their continued safety.
What does this mean for you? We are working incredibly hard to continue to process orders. Due to the current restrictions in place we are experiencing some small delays and response/lead times are longer than usual. We really appreciate your understanding in the circumstances. What can you do? If you have any queries or questions in relation to your order, in particular for delayed deliveries, please don't hesitate to get in touch with our team at trade@justingredients.co.uk. Please refrain from sending multiple emails relating to the same issue as this will delay our teams from responding to you.
Contact info
Riverside Court, Beaufort Park Way, NP16 5UH, Chepstow, United Kingdom
- 01291 635 525
- trade@justingredients.co.uk
- trade.justingredients.co.uk
4.3
Excellent
268 reviews
No recent history of asking for reviews
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It’s a shame your products now have a…
It’s a shame your products now have a disclaimer packed in an environment that handles gluten and cereals. We used to use your produce in all of our spice rubs. We are a gluten free food manufacturer and we just can take a risk so unfortunately won’t be able to use you as a supplier any more.
March 25, 2021
Good service
March 20, 2021
No comms after placing order
No comms after placing order. No answering the phone when I rang. Box arrived wet underneath but products nice.
March 19, 2021
Just what I needed!
Just what I needed, packed well, great quality, fast delivery! I will be back soon
March 3, 2021
excellent service like always
February 23, 2021
Goods received in good and perfect…
Goods received in good and perfect condition. As a trainee herbalists my apothecary will most likely be built up from goods I will be buying from Just Ingredients.
February 18, 2021
Pleased with my trade orders
Pleased with my trade orders. Herbs taste and feel fresh. Also packaging is properly done, no spoilage. Thanks
February 10, 2021
Great service
February 7, 2021
Fantastic company
Fantastic company. I buy mostly herbs from them, which are always vibrant and of
Good quality. My only complaint is about the availability of the volume I am look8ng for...and the need to place a special order. Other than that....love buying from you and exploring your wider range. I wish you all success in the future.
January 31, 2021
very good service and received exactly…
very good service and received exactly what we wanted!
January 29, 2021
Excellent service and efficient…
Excellent service and efficient delivery. The team generously added to my order as it was going to a food bank- going above and beyond, which is very much appreciated.
January 10, 2021
you should already know
December 19, 2020
Frustratingly AWFUL customer service
Frustratingly bad customer service.
Asked them for a commodity code for one of their products. They just sent me a link to the gov.uk website! I can't get it off the gov.uk website because they need exact ratios of all the ingredients. Obviously JustIngredients won't provide me with this either. So now, even though it's a legal requirement to have a commodity code with the whole Brexit thing, they won't give it to me. Insane.
These guys make nice food, but if you ever need any help they're useless. Plus their prices keep shooting up, and they're often out of stock.
December 14, 2020
Unprompted review
Reply from JustIngredients Trade
Hi Jess,
Thank you for your feedback.
Firstly, please accept our sincere apologies that the service provided to you on this occasion was not satisfactory.
We're unable to provide the % breakdown of our ingredients blends, however, we can of course provide the commodity codes for these items and I apologise that this wasn't the case during your experience; our customer service team will be in touch shortly (if not already) to confirm these with you.
Once again, please accept my sincere apologies for the issue caused here.
Kind regards,
The JustIngredients Trade Team
Very helpful!
Herbs came in wonderful reusable bags, really easy to work with. Had some issues with the online payment system but they sorted it all out quickly for me. Packages arrived super early too.
December 14, 2020
Stock control has become very poor and…
Stock control has become very poor and although the system states that it is in stock it isn’t. It has become difficult to deal with Just Ingredients which is such a shame
December 12, 2020
Delaying with dispaching orders
Delaying with dispaching orders, not correct leftovers on the website. After purchasing goods, we need to wait a long for products to be dispached as very often we are informed about out of stock after paying money
November 28, 2020
Reply from JustIngredients Trade
Hi Gamtos,
Thank you for your feedback.
I'm very sorry to hear you've experienced some issues with your delivery; I understand our customer service team have been in touch and provided a solution for you.
Kind regards,
The JustIngredients Team
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