Stonwater Bathrooms (trading as Tradebase) Reviews 97

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Quite honestly the best company ive ever had dealings with! My builder (Custom Perfection 5*) Ask me to order and pay! From the call i made at 7-30am and spoke to a very cheery lady, to the txt link I... See more

Rated 5 out of 5 stars

Where do I start…: being using them probably 5 years now can’t fault have them. They go that extra mile every time to help my business in sourcing products which we need to operate . My business doesn... See more

Rated 5 out of 5 stars

We found tradebase after spotting them as a seller on B&Q but wanted to know if we could have faster delivery and trade discount so contacted them directly. Amazing customer service, we needed a bath... See more

Rated 5 out of 5 stars

Had an issue with a snapped hinge on a bath shower screen I purchased through Tradebase several months ago. Spoke to Helen Blake in their customer service department and she had it sorted within 24hrs... See more

Company details

  1. Bathroom Remodeler

Written by the company

Stonewater is a leading supplier of bathroom products to the trade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 4 out of 5 stars

Very good company

Very good company, very helpful, will. Happily try and find something for you if you can't find it

March 31, 2020
Unprompted review
Stonwater Bathrooms (trading as Tradebase) logo

Reply from Stonwater Bathrooms (trading as Tradebase)

Thanks for the review. Look forward to working with your more in the future.

Rated 5 out of 5 stars

This Place is fantastic!

This Place is fantastic!
Staff are always friendly and helpful even if something’s wrong they sort quickly without any fuss.
Don’t hesitate to use !!
Kev Hide
KH Kitchens

March 31, 2020
Unprompted review
Stonwater Bathrooms (trading as Tradebase) logo

Reply from Stonwater Bathrooms (trading as Tradebase)

Many thanks for the great review- always enjoy working with you!

Rated 5 out of 5 stars

Have been using tradebase for quite a…

Have been using tradebase for quite a long time I'm now whenever I have a problem they go the extra mile you get it down with a very quick Swift delivery service is excellent find a better place

March 29, 2020
Unprompted review
Stonwater Bathrooms (trading as Tradebase) logo

Reply from Stonwater Bathrooms (trading as Tradebase)

Thank you for the review. Can we ask your name/company for reference?

Rated 5 out of 5 stars

Saved the day

Morning people
Would just like to say a big thank you for your help on this 1800x900 tray
Was very impressed on how you all helped me get out of a sticky situation.
Service on the phone was 100% and a very quick reply
Delivery to your depot was fast and efficient.
An easy location to find.
And your display was excellent.
Catalogues easy to use and purchase.
Warehouse team very polite and helpful.
Have to say you have my full 100% business with bathroom purchases.
Looking forward to your new catalogues
Mr jeyson Fosbury
First facility services

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

Tradebase are always ready to help.

Tradebase are always ready to help.

I now use them quite a bit as the delivery is quick and their products are good quality.

Also if there is a problem they are quick to resolve it and this is import when running a business.

Very please to be using them.

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing!

I have been using tradebase from the day they started trading, all the staff are very committed in ensuring that products are onsite when you need them. The product are decent quality unlike other company's in the trade. If there is ever a situation which is hardly ever but things do happen they sort it straight away. Every time they deliver. Even the delivery drivers are pleasant unlike others. Top company! Top staff and deserve my time in writing a review. Thanks again guys :)

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

We made the move to trade base for our…

We made the move to trade base for our bathroom items around a year ago and im really pleased we did. the costings are great, and quality of items is good. on occasions where there have been delays the team have always been really helpful and proactive in resolving any minor issues. All staff are really helpful and care about the service they provide.

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

Good quality and service

Good quality and service. Recommended by plumber who was working in the property I used to live in, and had to fix number of things. Next day too and very cool guys.

July 18, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent quick service+++

I have ordered from Tradebase twice and both orders have come in record time. Very good prices. The delivery driver was very friendly and rang the morning of the deliveries to let us know what time he would arrive. I cannot fault the company and would recommend no problem.

May 18, 2016
Unprompted review

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