Tradec Supplies Reviews 32

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Well below par delivery time nearly 2weeks late no apologies nothing .I had to put back my job 3days just because delivery .no good to me no good for customer need to source a better courier .lucky a... See more

Company replied

Rated 1 out of 5 stars

Poor all round and only achieved a one star rating because I can't mark any lower! Order was ignored alongwith emails and messenger contact to establish where it was at. The order was refunded in full... See more

Company replied

Rated 2 out of 5 stars

Despite promising express delivery next day, I had to chase a delivery commitment which was 3 days after ordered. It was finally delivered on day 4. Further confusion over an offer from the seller to... See more

Company replied

Rated 5 out of 5 stars

Totally delighted with the price and very fast delivery of the paint ordered. The website descriptions were very clear and useful, and having just painted the inside of a very rough, old wooden shed... See more

Company details


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2.6

Poor

TrustScore 2.5 out of 5

32 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Well below par delivery time nearly…

Well below par delivery time nearly 2weeks late no apologies nothing .I had to put back my job 3days just because delivery .no good to me no good for customer need to source a better courier .lucky a gave one star could not find minus stars.
Even when second parcel dispatched there was no follow up of apologies.

October 17, 2021
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Reply from Tradec Supplies

Mr SURR i'm quite surprised by this rating as we did apologise many times and the fault lied mainly with our courier who had difficulty finding your address and you also said it was hard to find place , we also sent you a second parcel to replace the one that did not make it and it came next day and we definitely apologised constantly for the delay.We actually spoke to you twice to discuss the issues and you said all was ok.

Rated 5 out of 5 stars

We needed some items at very short…

We needed some items at very short notice and they were impossible to get hold of elsewhere. Very pleased with both the availability and the speed.

September 8, 2021
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Reply from Tradec Supplies

Many thanks Petal67

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