Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed public liability insurance for my gardening business and Trade Direct made the whole process quick and simple. The online quote was easy to understand, the exclusions were clear, and the pr... See more
Company replied
I’ve just taken out public liability insurance for my new mobile automotive locksmith business and I’m very pleased with the cover provided. The policy was easy to arrange, clearly explained, and... See more
Company replied
Excellent Insurance company. Easy website to use and good choice of policies available to suit your needs as well as monthly instalments available. Affordable prices too.
Company replied
Company details
Written by the company
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Contact info
Mill Pool House, Mill Lane, GU7 1EY, Godalming, United Kingdom
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4.7
Excellent
244 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
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Very friendly and helpful costumer…
Very friendly and helpful costumer service...easy to manage any changes...
Thank you very much everything...
February 13, 2026
Reply from Trade Direct Insurance
Thank you so much for your kind review! We’re really pleased to hear that you found our customer service friendly and helpful, and that managing any changes was quick and easy.
Kind regards,
Trade Direct Insurance
Very helpfull and dilligent
February 10, 2026
Reply from Trade Direct Insurance
Thank you for your review! We’re really glad to hear that you found our team helpful and diligent. Providing reliable, friendly support is something we take pride in, so it’s great to know we’ve made a positive impression.
Kind regards,
Trade Direct Insurance
no hassle just easy to renew online
February 12, 2026
Reply from Trade Direct Insurance
Thank you for the 5* review! We’re really pleased to hear that renewing online was hassle‑free and straightforward for you. If you ever need anything else, we’re always here to help!
Kind regards,
Trade Direct Insurance
Quick simple process
Quick simple process.
Easy to follow step by step guide to get the cover I needed
February 11, 2026
Reply from Trade Direct Insurance
Thank you for taking the time to leave us a review! We’re really glad to hear the process was quick and simple for you, and that the step‑by‑step guide made it easy to get the cover you needed.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your 5* review! We’re really pleased to hear your renewal was easy and that you had a great experience. If you ever need anything else, we’re always here to help.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your 5* review! We’re really glad to hear you had a great experience with us. Providing fast, friendly and reliable service is exactly what we aim for, so it’s great to know we delivered.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you so much for your 5* review!
We’re really pleased to hear you found our service great and cost‑effective - that means a lot to us.
We truly appreciate the recommendation and are always here if you need anything in the future!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your great review!
We’re really glad to hear you found our service easy and efficient, and it’s amazing to know you’d recommend us.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you so much for your loyal support over the years! We’re really pleased to hear that you’ve found our renewal process easy, our pricing competitive, and that everything continues to work exactly as promised.
Your feedback means a lot to us, and we’re grateful to have you as a long‑standing customer. If you ever need anything, we’re always here to help!
Kind regards,
Trade Direct Insurance
I found the online service so easy to…
I found the online service so easy to use i all I need at great value
January 21, 2026
Reply from Trade Direct Insurance
Thank you for your 5-star review! We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you so much for your feedback! Your experience means a lot to us, and we’re always here if you need any further support.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
We appreciate your feedback! It’s great to know you found the process quick and easy. Thanks for choosing Trade Direct Insurance.
Kind regards,
Trade Direct Insurance
Be careful on them.
Be careful on them.
After an accident they didn't pay anything.
They pay £400 for week.
Over 14 days out of work they give you £800
Even if you brak or burn yours hands
Very bad experience with them
I'm for sure don't stay with them longer
No thank for them.
January 23, 2026
Unprompted review
Reply from Trade Direct Insurance
Thank you for your review. We’re sorry to hear that your experience hasn’t met expectations. Our team is currently looking into this, and we’ll be in touch directly if we need more information.
Always very good service
January 20, 2026
Reply from Trade Direct Insurance
Thank you so much for your feedback! Your experience means a lot to us, and we’re always here if you need any further support.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
We appreciate your feedback! It’s great to know you found the process smooth and easy. Thanks for choosing us!
Kind regards,
Trade Direct Insurance
Good assistance
January 18, 2026
Reply from Trade Direct Insurance
Thank you for your 5-star review! We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Brilliant no problems at all.Renewed…
Brilliant no problems at all.Renewed immediately.Thank
January 10, 2026
Reply from Trade Direct Insurance
Thank you for your great review! We're really pleased to hear everything went smoothly and that you were able to renew your policy immediately without any issues.
Kind regards,
Trade Direct Insurance
Easy to Arrange, Exactly What I Needed
I’ve just taken out public liability insurance for my new mobile automotive locksmith business and I’m very pleased with the cover provided.
The policy was easy to arrange, clearly explained, and includes everything I need to trade with confidence. As a sole trader starting out, it’s reassuring to have proper insurance in place without any hassle.
I’d happily recommend this insurer to other tradespeople looking for straightforward and reliable cover.
January 14, 2026
Reply from Trade Direct Insurance
Thank you so much for sharing your experience, and congratulations on starting your new mobile automotive locksmith business! We're really pleased to hear that arranging your public liability insurance was easy, and our cover gives you the confidence you need as you get up and running.
Your recommendation means a lot to us! If you ever need support or have any questions as your business grows, we’re always here to help. Wishing you every success in your new venture!
Kind regards,
Trade Direct Insurance
No nonsense trade policy
Ease of completion got exactly what I asked for and great service many thanks
January 14, 2026
Reply from Trade Direct Insurance
Thank you for your great review! We're really pleased to hear that our no‑nonsense trade policy made everything straightforward and that you received exactly what you needed. It’s fantastic to know the process was easy and the service met your expectations.
Thanks for choosing us, we’re always here if you need anything in future!
Kind regards,
Trade Direct Insurance
Public liability insurance
Very easy to arrange, the most competitive priced product and a cashback offer as well.
December 24, 2025
Reply from Trade Direct Insurance
Thank you for your review! It's great to hear that you found everything easy to arrange and that our product offered great value for money.
We really appreciate you taking the time to share your experience, and we’re always here if you need anything in the future!
Kind regards,
Trade Direct Insurance
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