Excellent for trade people. Making my life way easier. Don't have to rush to shops for missing bits. Easy to use, reliable,fast. Delivery guys are nice and polite. Customer service is amazing. Hav... See more
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Review summary
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Based on these reviews
I can’t believe how quick these guys are, I placed an order, had a cuppa climbed back up the scaffolding to have to come back down to collect the gear off the delivery guy, It would have taken so mu... See more
Company replied
I have used Tradekart numerous times now and they never fail to impress. I received regular updates on the order and delivery ETA. They have always delivered in a timely manner. Today's delivery arr... See more
Company replied
Company details
Written by the company
TradeKart is the rapid delivery app for tradespeople. Offering more than 50,000 trade products in the palm of your hand, we help tradespeople get the materials they need without leaving site, whilst still shopping from the merchants and brands they know and trust! And the best news... deliveries will be with you in as little as 1 hour. It's time to start saving time, money and hassle. It's TradeKart time!
Contact info
1st Floor, Taylors House, Taylors Close, SL71PR, Marlow, United Kingdom
- 0203 750 3011
- support@tradekart.com
- tradekart.com
4.4
Excellent
152 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from TradeKart
Hi Matthew,
Thank you for the good review, we're happy to hear you've had a positive experience with TradeKart!
We're looking forward to your next order! To make the most of it, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Regards,
Team TradeKart
Reply from TradeKart
Hi Miss Gardner,
Thank you for the review - we're delighted to hear your experience with TradeKart has been great!
We're looking forward to your next order! To make the most of it, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Regards,
Team TradeKart
Recommended by a friend for Easter DIY
Recommended by a friend for Easter DIY, paint and materials delivered to my house under 45 mins , amazing service ! Not just for tradesmen, highly recommend - game changer !
April 3, 2026
Unprompted review
Reply from TradeKart
Hi Mary,
Thank you for the glowing review - we're super happy to hear your experience with TradeKart has been so positive!
For future orders, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Regards,
Team TradeKart
Very good customer service
Very good customer service. Very good for DIY people. So easy and convenient. If there’s any issue, the customer service team just resolves and are there for you. Very
Very very good
April 2, 2026
Unprompted review
Reply from TradeKart
Hi Tyson,
Thank you for taking the time to leave us a review - we are very glad to hear your experience has been positive!
We're looking forward to your next order, which we're hoping goes even better! To make the most of it, you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Regards,
Team TradeKart
Brilliant service….highly recommend!
Ordered my paint at 10.30am and it landed at the door with friendly driver 40minutes later. Such a great service that saves so much time. Highly recommend!
April 4, 2026
Unprompted review
Reply from TradeKart
Hi Mary,
Thank you for leaving us a review - we're really glad to hear you had a good experience using TradeKart!
We're looking forward to your next order! To make the most of it, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Regards,
Team TradeKart
Brilliant service!
First time I’ve used the service and it was brilliant! Delivery landed in 36mins by a very friendly driver and communication throughout was great. Saved an hour of my day from not having to go to store. Highly recommend.
April 4, 2026
Unprompted review
Reply from TradeKart
Hi Mike,
Thank you for taking the time to leave us such a great review - this is exactly what we want to hear!
We're looking forward to your next order! To make the most of it, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Regards,
Team TradeKart
They need to sort out 7am spam notifications
The delivery and ordering experience is good, although the live tracking doesn't seem to work.
Being woken up at 7am by a spam notification asking if I'm working on a bank holiday is enough to get rid of the app though.
There doesn't seem to be a way to turn off advertising notifications while keeping order notifications on.
April 3, 2026
Unprompted review
Reply from TradeKart
Hi Bob, thanks for sharing your feedback and apologies for the early morning notification. We can turn these off immediately or you can also do this in your account settings within the app. If you could send us an email to support@tradekart.com we can do this for you right away once we know your account details and we'll also reach out to you to discuss the live order tracking.
I hope to see you back with us soon.
Best regards
Alistair
Founder/CEO
Superb service
The app is very easy to use and the follow up from customer services is outstanding. We are able to find the nearest stores at the touch of a button and reduce our travel costs. One of the stores was late filling their order and a TradeKart representative called me to apologise and explain. We have used placed 7 orders over the last two months with no major issues.
February 26, 2026
Unprompted review
Reply from TradeKart
Hi Decor Carpentry,
Thank you for taking the time to leave us a review - glad to hear TradeKart is having a positive impact on your work, even when things don't always go to plan!
Based on your feedback, it looks like there are things we can do better! As we always strive to provide a 5-star service, we would love to understand what can be done. If you would like to share additional feedback, please reach out to us directly on victormorales@tradekart.com.
Additionally, for future orders, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Regards,
Team TradeKart
Initially I had an issue where the…
Initially I had an issue where the delivery driver that doesn’t work directly for Trade Kart said he had delivered but hadn’t. After contacting Trade Kart and speaking to Rhodney he was very helpful and assured me he would get this sorted as a matter of urgency. I also emailed the CEO Alistair with my concerns, baring in mind this was on a Saturday. To be fair to him, he personally called me on Sunday and arranged a replacement that was delivered on Monday. Josh also contacted me to ensure I was going to be around and kept me updated. Thanks again for getting this sorted for me.
February 21, 2026
Unprompted review
Reply from TradeKart
Hi Tom, delighted we managed to get this issue fixed for you and thanks again for putting TradeKart to the test. I hope you managed to get the job completed successfully and look forward to seeing you back on TradeKart again soon. Best. Alistair
Excellent service from Tradekart
Excellent service from Tradekart. Tools and materials were delivered within 30 minutes, exactly as promised. This saved me valuable time that would otherwise have been spent running between shops to find the required items. The service was professional, efficient, and reliable. I would highly recommend Tradekart.
February 2, 2026
Unprompted review
Reply from TradeKart
Hi,
Thank you for taking the time to leave us a review - we are glad to hear we made a difference and your order got delivered quickly!
For future orders, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Regards,
Team TradeKart
Great service and extremely helpful…
Great service and extremely helpful when we need some things that we've forgotten or been unable to get to the shop.
Excellent service!
January 15, 2026
Unprompted review
Reply from TradeKart
Hi Katie,
Thank you so much for taking the time to leave us a review, we really appreciate it! We are delighted to hear your experience with TradeKart has been positive!
For future orders, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Regards,
Team TradeKart
I’ve always had an excellent experience…
I’ve always had an excellent experience with Tradekart. Always saved me when i’m in a pickle and unable to get to a store. Also have so many options of vendors to choose from. The customer service team is excellent too!
February 5, 2026
Unprompted review
Reply from TradeKart
Hi Ali,
Thank you for the review, we really appreciate it! We are really glad to hear TradeKart has made a difference!
For future orders, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Best,
Team TradeKart
As a Handy man time is precious my…
As a Handy man time is precious my drill driver finally gave out mid job.
Was recommended tradekarr by a friend what an easy to use platform and life saver for quick delivery same day within 35mins. Not only saved me time not having to leave the job with all the inconvenience i could get on with other stuff whilst i waited. Deffo use them again
January 6, 2026
Unprompted review
Reply from TradeKart
Hi Luc,
Thank you for taking the time to leave us a review! We are really glad to hear your experience with TradeKart has been positive!
For future orders, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Best,
Team TradeKart
Fast and easy
Very easy to use all my delivery's have been fast drivers have been polite very happy with this service overall 😀 definitely better than moving the truck and trying to find parking when I get back to site .
November 28, 2025
Unprompted review
Reply from TradeKart
Hi Bob,
Thank you for leaving us a review! We are delighted to hear you've had such a nice experience with us.
For future orders, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Best,
Team TradeKart
Reply from TradeKart
Hi,
Thank you for leaving us a review, we are glad to hear you have had a good experience with TradeKart!
For future orders, remember you can take advantage of referral codes, where both you and a friend can get £25 off if you refer them!
Best,
Team TradeKart
A great service
A great service. Click, find your products from a local supplier and have them delivered promptly. I’ve had a few teething problems with Tradekart, mainly stockists listing items that they then notify me that they don’t actually have in stock. Making sure the stockists keep an accurate stock count would be a good improvement. I’m sure the service will only get better as more stockists are bought on board. I will be using TradeKart again for my business for sure.
December 17, 2025
Unprompted review
Reply from TradeKart
Hi Remi,
Thank you for taking the time to leave us a review and for the constructive feedback - we are glad to hear the overall experience is positive!
Regarding stock keeping, our dedicated Merchant team is constantly working with the merchants on our platform to improve the stock accuracy as we know this is extremely important. If you have feedback regarding specific merchants, please feel free to get in touch with us at support@tradekart.com and we will pass it on to them directly.
Best,
Team TradeKart
I have used their services about 10…
I have used their services about 10 times as a project manager and have been extremely satisfied with the service The delivery has always been within 30 minutes and the price for all the items is are same as the suppliers and I think their delivery charge is reasonable. Keep up the good work.
November 3, 2025
Unprompted review
Reply from TradeKart
Hi Z,
Thank you for taking the time to leave us a review, we really appreciate it. We are delighted to hear that we are making a positive impact on your work!
We're looking forward to your next order! Remember you can always refer a friend and take advantage of £25 off your next order, both for you and your friend!
Regards,
Team TradeKart
Brilliant service
November 28, 2025
Unprompted review
Reply from TradeKart
Hi Louis,
Thank you for leaving us a review, we really appreciate it!
We're looking forward to your next order! Remember you can always refer a friend and take advantage of £25 off your next order, both for you and your friend!
Regards,
Team TradeKart
Used TradeKart 20-30 times in the last…
Used TradeKart 20-30 times in the last few months, Never had any problems and saved me a lot of time running around. I’d recommend trying them as they are very handy if you’re working in and around places where traffic and parking is a nightmare.
November 26, 2025
Unprompted review
Reply from TradeKart
Hi Duncan,
Thank you for taking the time to leave us a review, we are delighted to hear we are making a difference!
We're looking forward to your next order! Remember you can always refer a friend and take advantage of £25 off your next order, both for you and your friend!
Regards,
Team TradeKart
Plenty of room for improvement
Several recent bad experiences with deliveries where short or cancelled after an hour or more after placing order. Told would receive a call from
Management but haven’t. Failed to cancel delivery when requested as only half what was required. Should make life easier as a tradesman but caused significant problems and customer service response has been poor.
November 25, 2025
Unprompted review
Reply from TradeKart
Hi Nick,
We are sorry to hear about the recent poor experiences.
I have checked the order you mentioned the team failed to cancel, and by the looks of it, there was a technical error with the order dispatching platform, which prevented the team from cancelling the order when you requested - this issue has since been escalated and fixed.
Regarding getting in touch with our team, I am sorry to hear this wasn't actioned - it has been an extremely busy few weeks for the team, so it was probably missed by accident. I have raised the issue internally and have arranged a call back, so we will be in touch to discuss your recent issues early next week, if that works for you!
Best,
Team TradeKart
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