TradeLocks Reviews 148

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Contacted them for extra keys for a new lock. Went above and beyond Excellent service from the team Especially Joanne

Rated 1 out of 5 stars

goods not received. contacted after 11 days, no response. Opened paypal case after 13 days and order was cancelled within minutes of this. received a one line email stating cancelled, no explanation o... See more

Rated 5 out of 5 stars

I ordered a backset lock from Tradelocks, as their prices were much lower than anywhere else. I was not disappointed, despite there being some negative reviews. It came within two days and was a per... See more

Rated 5 out of 5 stars

Fantastic service and super products. Always deliver on time and it's a fast turn around from ordering to having a delivery. Thank you trade locks for all your hard work. Kind r... See more

Company replied

Company details

  1. Hardware Store
  2. Decoration and Interior Design Store
  3. Hardware Accessories Store
  4. Locks Supplier
  5. Locksmith

Written by the company

TradeLocks is a leading name when it comes to door hardware, security, domestic and auto locksmith tools. Brands include Fullex, Intelligent Hardware, Oro&Oro, UAP, Genuine Lishi, KeyDIY and many more. Buy your door hardware today!


Contact info

4.2

Great

TrustScore 4 out of 5

148 reviews

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Rated 5 out of 5 stars

Fabulous service very quick will…

Fabulous service very quick will definitely use again

March 31, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Karl. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Awesome

Awesome, placed my order & delivered within 24hrs.. Thankyou

March 30, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Mark. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Bailey. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Absolutely Brilliant

Absolutely Brilliant! Great products at good prices. Super value stainless door furniture is ideal for my coastal home and such good value. A very small ommission was corrected immediately, thank you. I will certainly use Tradelocks again in tne future..

March 25, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Stu. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Good price and quick delivery

Good price and quick delivery. Thank you

March 25, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Jason. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Excellent service

Excellent service, good replacement locks. Now feel safer in the event of fire no need to find keys.

March 21, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Vivian. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Great product selection and super fast…

Great product selection and super fast delivery. Highly recommended

March 15, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback James. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Highly recommended.

Good quality eurolock cylinder delivered swiftly for a very keen price. Highly recommended.

March 14, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Carl. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 4 out of 5 stars

Chris and Michelle were both very…

Chris and Michelle were both very friendly and helpful. They sorted the problem I was having quickly and easily. In Michelle’s case I don’t think it was part of her job so very happy.

March 4, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Mr Russell. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 1 out of 5 stars

Always take my money and then never…

Always take my money and then never have the stock to send out. Avoid

March 3, 2022
Unprompted review
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Reply from TradeLocks

Hi Tom, thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with TradeLocks. Our goal is the total satisfaction of all our customers, and to provide a positive experience. We would like to get more detail about your experience so we can look into it for you. Please send an email to digital@uaplimited.com with any further comments, concerns, or suggestions you wish to share about your experience with us. We look forward to hearing from you. All the best, Team TradeLocks.

Rated 5 out of 5 stars
TradeLocks logo

Reply from TradeLocks

Thank you for taking the time to leave us your feedback. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Fantastic service and super products

Fantastic service and super products. Always deliver on time and it's a fast turn around from ordering to having a delivery. Thank you trade locks for all your hard work.
Kind regards, Shaun.
Affordable access locksmiths preston.

March 2, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

I can't fault the service at all

I can't fault the service at all, very impressed but the cherry on the cake is that they carry sizes which are difficult to source.

March 2, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Mr Combarro. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Great service

Great service. Arrived next day!

February 28, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Kirsty. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Great Service

Sales people very helpful and I got the correct locking mechanism for my door. Product order and delivery straightforward, arrived in 2 days.

February 27, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Stephen. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Great service

Great service. Highly recommended.

February 23, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Excellent experience

Customer service was second to none. The Item I purchased was 50% off at the time and delivered the very next day before 10am so, very happy with my overall experience and will definitely return in the future

February 22, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Matt. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Had what I needed and very fast…

Had what I needed and very fast delivery - thanks

February 22, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback John. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Small purchase but very slick and…

Small purchase but very slick and correct. Great service.

February 19, 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Mr Archibald. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

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