Trade Price Cars Reviews 

1,771
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Well this was the first time ever that ive purchased a car without physiclly seeing or driving the car.Sonia and John was very helpful in every aspect of purchasing the car taking my part exchange and... See more

Rated 5 out of 5 stars

My experience with Trade price cars was by far the best. Tyler looked after me throughout from start to finish regarding my car purchase. Never did I feel rushed or hurried and anything I was concerne... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a lovely Audi S4 from these guys. Trade Price Cars were instantly very professional and friendly from the minute I phoned up expressing interest, to the moment I turned up for a t... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing experience at trade price cars. After getting my old car written off and being in a rush to get a new one the whole team helped me go through every option in budget and went out... See more

Company replied

Company details

  1. Car Dealer

Written by the company

Trade Price Cars are an independently owned used car dealership based in the heart of Essex. Nationally recognised in the industry as multi-award winners having won used car dealer of the year recently at the prestigious car dealer awards in London, further adding to a number of accolades collected over the last 6 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,771)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service all round

Great service all round. It was easy to contact, see and buy a car here.

From the moment you enter to the moment you leave the friendly staff always make you feel welcome.

I bought my next Ford Focus here and the staff answered all my questions and helped me whiz through the paperwork. Everything was explained clearly and with enough detail to understand.

When I collected the car they had it all ready and waiting and had done everything promised.

I would 100% recommended this car dealer. Easy, friendly and lots of choice. Great all round.

Thanks again!

April 7, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Thanks for the thorough and welcome review Timothy - its certainly good to hear when we get it right - enjoy the Focus!

Rated 5 out of 5 stars

A most pleasant experience

Very helpful team at trade price cars, car was great service was great would gladly recommend them to anyone looking to purchase a second hand car all round a pleasurable experience thanks to all

March 18, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Thanks Steve - exactly the kind of review we are striving for. See you in a few years for the next one but in the meantime...happy motoring!

Rated 5 out of 5 stars

Excellent company

Excellent, helpful and friendly service. All went very smoothly. Car is exactly as described. Delivered to home and the person who delivered it was very helpful and pleasant. He ran through all details with me and answered all questions. Excellent service from start to finish. I highly recommend this company.

March 31, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Thanks for the fine 5 star review - much appreciated !

Rated 5 out of 5 stars

Highly recommend

Nice staff and a lovely car

Highly recommend

March 4, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

At TPC we like to think that everyone who works here goes above and beyond so thanks for the 5 star recognition.

Rated 5 out of 5 stars

Pete made my new purchase and part…

Pete made my new purchase and part exchange seamless. Nothing was to much trouble.

March 11, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Will pass on the thanks to Pete, Gemma. Thanks for being such a great customer!

Rated 5 out of 5 stars

First class service

First class service, very easy to deal with. Peter dealt with me and I can’t rate him high enough. He explained everything so you can understand everything. I recommend Trade Price Cars to anyone

March 23, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Thanks for the lovely review - we try and take the time to make sure everyone we deal with is happy with both the car and in the case of taking finance; that as well. Enjoy!

Rated 5 out of 5 stars

Great friendly service with a banter!

The guys at Trade Price Cars are brilliant! Tyler was extremely helpful, explained everything to us well and made the whole process much easier. We initially had a finance quote from the provider of our previous car but the guys noticed how high the interest was so offered to look for some better figures for us which we went with in the end, so saved us a great deal. We didn’t catch the name of who did our finance but he was also really friendly and helpful. The free 6 month cover is brilliant for peace of mind, which we upgraded to a higher cover but didn’t feel pressured at any point to buy. If you’re looking for friendly service this is the place to go! We will certainly be back when we’re in the market for a new car. Thank you guys!

March 6, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Thanks Sophie! One thing that Trade Price Cars have is a huge panel of lenders! Over the years we have added lenders for all types of credit needs from high end specialist vehicles all the way through to those with more straight forward needs. As such, we can generally beat the market because of our bredth of lenders and we make sure, of course, that we pass the better APRs and savings onto you. Thanks for the lovely review.

Rated 5 out of 5 stars

Trade price cars They go the extra mile

I Just bought a car from trade price cars BMW 4 series convertible Iam very happy with the car 5 years old looks like new only 20,000 miles on the clock I was struggling to get finance with other company’s no problem for trade price cars got me finance straight away they are very Friendly they go the extra mile nothing to much trouble for them they are like your family to talk to special mention to Pete the car was delivered to me in perfect condition the delivery driver so friendly talk me through my agreement and the forms to sign thank you trade price cars the best car sales I have ever had dealings with and there have been a few over the years thanks again Simon

February 28, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Well - what more can we say ?! Was a pleasure to help you with both the car and also the finance Simon - enjoy the car.

Rated 5 out of 5 stars

Can’t fault the service I had from…

Can’t fault the service I had from Trade Price cars. Liam made the whole process painless and they found me a better finance deal than the one I’d found myself. Love my new car and would definitely use them again.

February 27, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

There is definitely a theme here! Most people just want a straight forward deal from people they can trust and fair financing which is also straight forward so we were pleased to help Natalie - thanks for the fantastic 5 stars, much appreciated.

Rated 5 out of 5 stars

Lovely team

Lovely team! Thank you all for your help with my new car!

March 9, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Cheers Jade - Appreciate the 5 stars!

Rated 5 out of 5 stars

100% recommend these guys

100% recommend these guys! Liam dealt with my finance and was so helpful, making the process a enjoyable experience. Car was delivered and its brilliant. Thankyou tradeprice cars!

March 10, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

The pleasure is very much ours Emma - Thanks for being such a great customer - enjoy the car :)

Rated 5 out of 5 stars

I've bought 3 cars so far

I've bought 3 cars off these guys I highly recommend them always friendly and not pushy

March 15, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

And we look forward to supplying the 4th car when the time is right :) . Thanks Mark

Rated 5 out of 5 stars

From a phone all on a Saturday to…

From a phone all on a Saturday to collection the following Friday was a breeze , very professional and knowledgeable staff. Best experience I’ve had buying a car and can’t thank you guys enough.

March 24, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Best experiences are what we try to provide Jake. Most people dread buying a used car but friendly and knowledgeable staff backed by a huge lending panel and very experienced buyers mean you can rest easy with us - Thanks for the 5 stars.

Rated 5 out of 5 stars

Best place to buy a car!!

In few words, fast, friendly and best service to buy a car. With them buying a car is very easy and the staff is amazing. Very Reccomended.

March 18, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Thanks Hassain - we appreciate the concise review and the 5 stars!

Rated 5 out of 5 stars

Best experience ever

Trade Price Cars set the bar across the board for a perfect customer experience. , they are the best professionals. I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Liam was very thorough and knowledgeable.Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
Thanks you!

March 25, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

And thats one of the best reviews we have had! Thnaks Laura and thanks for being such a great customer!

Rated 5 out of 5 stars

An Excellent Service

What an easy way to buy a car from the comfort of your own home.I viewed the car online spoke to Tyler one of the sales executives at Trade Price Cars agreed part exchange value over the phone with no pressure to purchase any other extras on offer. A date was agreed and the car delivered to my home address what more could you want.
A big thanks to Trade Price Cars would definately use again.
Martyn

March 24, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Thank you Martyn - will pass on the thanks to Tyler - really value the 5 stars and your business.

Rated 5 out of 5 stars

Whole team were friendly allowed my…

Whole team were friendly allowed my puppy to come in office while sorting out car which was amazing. Was fast process, got car through finance and picked the car up the following day. Keith was my salesman and was nothing but friendly and polite. Thanks again

March 23, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Thanks for the lovely review. At the end of the day we are here to serve and make things easy and as stress free as possible , plus we love Dogs :)

Rated 1 out of 5 stars

The company hid the defects of the car for sale.

Unfortunately, my experience with this company has been entirely negative. The whole transaction, processing of documents, everything happened quickly and smoothly. However, later the specialists from the service showed them the hidden defects of the car. The front bumper of the vehicle has been repainted, and it is possible that the car was slightly damaged. The company's employees did not warn us. This could have influenced the decision to buy or not buy a car. The side of the vehicle, between the rear wheel and the car door, has been repainted. This could have influenced the decision to buy or not buy a car. The car's alloy wheels are damaged and are only cosmetically painted to hide defects. This could have influenced the decision to buy or not buy a car.
The company does not respond to an email with a complaint. Expert opinions from legal services will be taken, and we will contact The Motor Ombudsman for further escalation of the complaint.
Addition. After the conclusion of an independent expert, my suspicions were only confirmed, and it turns out that the car had an accident, which the seller did not inform about.

February 8, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Hello Arvy, we have responded to every email of your complaint first and foremost and we have also had a phone conversation with you after you sent the pictures in of the claimed defects. 90% of the cars on our forecourt would have had some sort of cosmetic recondtioning whether that be alloy wheel repair, keyed door, or bumper corner scuff. So yes to answer your question the car has had the wheels refurbed. The areas of poor paint you are claiming are the inner wings under the bonnet that aren't a polished finish from the factory. The car you purchased was immaculately presented and as such may have had other minor cosmetic repairs to ensure its of the best quality and presentation when you purchase the car. Would you rather have a car with damage and or marks round the car on collection? We find it hard to understand your complaint. You also signed the condition satisfaction note on collection.
Thank You

Rated 5 out of 5 stars

What an excellent company

What an excellent company !
They were honest , reliable , professional, and friendly and we found our purchase so easy to do ! They worked very hard to make things easy and gave us a fair price on our old car .
We can’t recommend them enough!

March 11, 2023
Unprompted review
Trade Price Cars logo

Reply from Trade Price Cars

Says it all really ! Thanks for the valued 5 star review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look