Trade Price Cars Reviews 

1,771
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Well this was the first time ever that ive purchased a car without physiclly seeing or driving the car.Sonia and John was very helpful in every aspect of purchasing the car taking my part exchange and... See more

Rated 5 out of 5 stars

My experience with Trade price cars was by far the best. Tyler looked after me throughout from start to finish regarding my car purchase. Never did I feel rushed or hurried and anything I was concerne... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a lovely Audi S4 from these guys. Trade Price Cars were instantly very professional and friendly from the minute I phoned up expressing interest, to the moment I turned up for a t... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing experience at trade price cars. After getting my old car written off and being in a rush to get a new one the whole team helped me go through every option in budget and went out... See more

Company replied

Company details

  1. Car Dealer

Written by the company

Trade Price Cars are an independently owned used car dealership based in the heart of Essex. Nationally recognised in the industry as multi-award winners having won used car dealer of the year recently at the prestigious car dealer awards in London, further adding to a number of accolades collected over the last 6 years.


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4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

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(1,771)

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Rated 5 out of 5 stars

Amazing experience from start from…

Amazing experience from start from finish made an online enquiry an they took care of everything else after the phone call had the car within a week car was spotless highly recommend Trade price cars 🚗

September 26, 2022
Unprompted review
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Reply from Trade Price Cars

Thanks Ray - perfect 5 star review! Appreciate the positive feedback

Rated 5 out of 5 stars

Trade price cars brilliant service

We have been going to Trade price cars for over 12 years the service just gets better and better Scott, Elliott always extremely helpful nothing is to much trouble, all round great experience we always recommend.

September 17, 2022
Unprompted review
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Reply from Trade Price Cars

Thanks Richard - there is nothing more rewarding than repeat custom - thanks for your loyalty and enjoy your new car

Rated 5 out of 5 stars

Amazing customer service I will…

Amazing customer service I will definitely work with you again and I will recommend you to anybody

Regards LUCIAN ILIE

September 9, 2022
Unprompted review
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Reply from Trade Price Cars

Hi Lucian - we thrive on recommendations so appreciate both the review and you passing on the good experience to others

Rated 5 out of 5 stars

Great Team

Really helpful team, from helping to pick out the car to talking through all the necessary steps, I was kept in the loop at all times and am very happy with my new car! Special thanks to Liam who also followed up a few days after my car purchase to make sure I was happy with everything.

September 15, 2022
Unprompted review
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Reply from Trade Price Cars

Thank You for the 5 stars - much appreciated - We will pass on the thanks to Liam

Rated 5 out of 5 stars

First rate First car!

Great selection to choose from,all top quality vehicles prepared to a high standard, Pete the salesman was an absolute gem, will buy from in the future, A+++++

August 26, 2022
Unprompted review
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Reply from Trade Price Cars

A+++++ = says it all ! Thanks Nicky

Rated 5 out of 5 stars

2016 Vauxhall Mokka

After an initial hiccup over whether to have a diesel or petrol car, we were advised, in view of our yearly low mileage, to buy a petrol car. This we did and we have been extremely pleased with our 2016 Vauxhall Mokka. Thank you Trade Cars for your patience and helpful advice.
Audrey Steadman

September 29, 2022
Unprompted review
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Reply from Trade Price Cars

Thanks Audrey - itys important that the car suits you and not the other way round! We really enjoyed reading your review as we genuinly like to make people happy

Rated 5 out of 5 stars

How buying a car should be.

Buying cars is my absolute least favourite activity, and I had quite a few bad experiences searching for this car before I found these guys. Scott made the whole experience utterly painless. Great range of cars, no aggressive selling, just friendly and informative service from everybody I dealt with. It was worth the drive to Essex to get exactly the car I wanted for a reasonable price....it is how things should be!! Other dealers take note!

September 7, 2022
Unprompted review
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Reply from Trade Price Cars

Thank to Niall - your review pretty much sums up the Trade Price Cars Ethos - enjoy the car!

Rated 4 out of 5 stars

Good service

The service with trade price cars was very good. Stuart the salesman did everything in his power to get a good deal for me and for that I thank him very much! Delivery driver was brilliant and the overall condition of the car is fab. Hit a little bump when a warning light came on on delivery day but it was sorted within a week with a full replacement of a sensor and also a full tank of fuel was given as courtesy. Would recommend!

September 28, 2022
Unprompted review
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Reply from Trade Price Cars

Thanks Jenn - sometimes things go wrong with cars so its just as imnpoertant that we sort things when this happens - enjoy the car!

Rated 5 out of 5 stars

Excellent customer service will…

Excellent customer service will definitely recommend this garage to anyone looking for a car great choice of cars Lee and Elliot did the utmost to help me get the right car for me made to feel like I was the only customer and that my business was valued five ⭐️ all the way would definitely use them again

September 23, 2022
Unprompted review
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Reply from Trade Price Cars

5 starts much appreciated Thelma - will pass on the feedback to Lee and Elliot

Rated 3 out of 5 stars

overall the experience was ok

Look overall the experience was ok. 5 stars no.
Viewing the car they was great.
Purchased a car completed paperwork was offered a drink while this was all done and set up to collect the day after after a MOT and some body work scratches was to be worked on. Arrived at agreed time car was dirty inside with crumbs/debris on the seats and in centre console. Body paint wasn’t even done. They called the body work guy over who stated he wasn’t told about it and that why they wasnt done and got to work on dealing with the scratches straight away. The car was then “recleaned” inside. It then transpired they needed to go to the post office to sort the tax out for the vehicle as there was no V5C document and I couldn’t go anywhere until that was done.
All in all I was there nearly 2 hours and I even had to ask for a drink (it’s the small things) as one wasn’t offered while I waited 2 hours nearly to pick the car up and all of it it could have been done before I went to collect.
My wife left with the kids as they was getting bored and started to become restless. We was meant to be going elsewhere after but the delays prevented this.
A month later I’ve found out from dvla there is a problem with the tax as sort code was incorrect for DD. This being ether the post office fault or the dealer so I can’t place blame there but we’ve been driving with no tax for 4 weeks with no idea all because no v5c was present bare in mind I had no control of this the dealer went to the post office. .

What I will say is when I phoned up to sort it the man was gonna let me know what they was gonna do as I can’t now drive the vehicle. I’ve had to chase them up and turned out he was called to a meeting but apparently someone was sent again to post office. It would have be nice to be kept informed of that as I was expecting a phone within minutes, not 30-45 mins later.
2 hours after first phone call I was told it was now sorted and everything was double checked this time with the post office

Overall the experience at pick up was frustrating and should have been dealt with before I got there and while I can’t place blame all on them for the tax issue it overall leads to a frustrating/stressful buying experience for the money we spent.
The £149 buyers fee for the exceptional experience and preparation just didn’t deliver.

August 30, 2022
Unprompted review
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Reply from Trade Price Cars

OK isint good enough. We have taken on board the feedback Matt. One thing we pride ourselves are our service and your experience - we'll learn from your feedback

Rated 5 out of 5 stars

Really helpful

Really helpful, absolutely brilliant service, all are very welcoming and always willing to help provide the best service possible, thank you for the hassle free service!

September 26, 2022
Unprompted review
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Reply from Trade Price Cars

Thanks Olivia! Great review - pleased it was hassle free - service is key so we always like reading reviews like this

Rated 5 out of 5 stars

Great used car purchasing experience...

Having bought many cars since passing my driving test back in 2008(!), it's been a pleasure to purchase from Trade Price Cars in comparison to others. Well looked after with excellent pricing and great pre-sales work on the vehicle.
Thanks again!

September 26, 2022
Unprompted review
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Reply from Trade Price Cars

Fatastic 5 star review - Thank You

Rated 5 out of 5 stars

Easy process from start to finish

Easy process from start to finish
Great customer service and the cars on offer are a cut above any other used car garage I looked at

September 23, 2022
Unprompted review
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Reply from Trade Price Cars

Thanks - we pride ourselves on our ability to pick good used cars and turn them into even better ones - appreciate the review

Rated 5 out of 5 stars

A class purchase

I've known of trade price cars for a long while and have heard fantastic reviews about them so i decided to purchase a car from them. I'm so happy I did as the salesman peter was really nice to talk to and deal with.
Even when I went to pick up the car today when Peter was busy another college signed off all the paperwork with me who was again really nice to speak to. They're not pushy at all when it comes to the extras or anything.

It was honestly the best experience I've had in buying a new car. If I could give them more than 5 stars I would.

Thank you again, from Michael Gray

September 22, 2022
Unprompted review
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Reply from Trade Price Cars

Please we lived up to our reputation! Thank -you for the lovely review Michael

Rated 5 out of 5 stars

great experience

great experience buying a car from them, would recommend to anyone looking for a car

September 17, 2022
Unprompted review
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Reply from Trade Price Cars

Thanks Harry - please we performed! Enjoy the car

Rated 4 out of 5 stars

Was really happen with the guy I dealt…

Was really happen with the guy I dealt with, Liam, and the other guy dealing with the finance, the car is excellent no issues. The team are up front and open to any question, I appreciate how I was dealt with, felt comfortable at all times. Would definitely recommend.

September 5, 2022
Unprompted review
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Reply from Trade Price Cars

Pleased you were happy Nate - we aim the please ! Happy Motoring

Rated 5 out of 5 stars

Very helpful from beginning to end

Very helpful from beginning to end. I looked at is couple of cars. A video of each car was sent without even asking. Would k use Trade Price Cars again. Definitely.

September 12, 2022
Unprompted review
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Reply from Trade Price Cars

Thanks Simon - we really want people to be happy with the car and more than happy to provide honest videos- Enjoy your new car

Rated 5 out of 5 stars

Absolutely cannot fault these guys I…

Absolutely cannot fault these guys I went in looked at a car the car I’ve always wanted I dealt with Scotty he was amazing every single question I had he answered nothing was to much trouble he got me the best deal on my finance also was such a quick experience but so easy at the same time lovely firm would 100 percent recommend trade price cars and I will definitely be using in the future and telling everyone about how great it was here
Thankyou for helping me get my dream car Scotty and the team

September 17, 2022
Unprompted review
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Reply from Trade Price Cars

What a fantastic Review Chloe and much appreciated - will let Scotty know - Thanks

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