THE WEBSITE WAS VERY HELPFUL AND I CHANGED THE TIMING OF DELIVERY OF MY PURCHASE. THIS WAS HANDLED VERY PROMPTLY AND PROFESSIONALLY AND I RECEIVED IT ALL ON THE DAY I EVENTUALLY SPECIFIED
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See what reviewers are saying
I have received excellent service from Tradepumps. Especially from Braden who discussed my requirements and answered all my questions and advised me on what pump I needed. I phoned back a few times to... See more
Excellent service, stumbled across this company looking for a replacement pump. They couldn't be beaten on price for model I required. Easy ordering and was delivered within 2 days. Really pleased!!!... See more
Delivery was extremely quick, I am a tad disappointed in the build quality has the pump body is made entirely of plastic, but then I suppose you get only what you pay for and has the pump cost was on... See more
Company details
- Pump Supplier
- Hot Water System Supplier
- Plumbing Supply Store
- Pumping Equipment and Service
- Sewage Treatment Plant
- Water Pump Supplier
Written by the company
The best place to buy water pumps online. At Tradepumps, we have combined our 47 years of history and knowledge with a fantastic range of products on our easy-to-use website. We want to help you find the pump you need and get it to you when you need it.
Contact info
Unit A, Quedgeley West Business Park, GL2 4PA, Gloucester, United Kingdom
- 0808 239 9358
- tradepumps@dutypoint.com
- tradepumps.com
4.6
Excellent
413 reviews
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Previously brilliant service
Previously brilliant service, this time OK apart from wrong pump and no reply on swapping for correct one! Hope they can resolve this ASAP
February 6, 2022
Reply from Tradepumps
Good afternoon John, apologies for the delay in getting this resolved. The return has been arranged as discussed.
Please let us know what we need to do to increase our score!
Speak soon
Braden and the Tradepumps Team
Proper people… proper service. A1 customer service. Delivery on time.Will most definitely use again.
Excellent service all round. No damages. On time. Managed to speak to the same guy who took the order when l had to call them back ref a delivery query. The guy was up front told me he would find out and get back to me ,which he did in a timely fashion.
January 31, 2022
a very swift and helpfull service
January 15, 2022
Reply from Tradepumps
Hello Paul, many thanks for your feedback and apologies again for the delay with this order. I can confirm the pump has now been delivered - be it 2 days late!
Unfortunately this is due to delays from the factory and industry wide supply chain issues.
Please let us know if there is anything we can do to improve on your 2 star rating!
All the best
Braden & the Tradepumps team
Very helpful ordered the rong pump they…
Very helpful ordered the rong pump they were helpful sorting it all out thank you
January 11, 2022
Great service from Tradepumps in an…
Great service from Tradepumps in an emergency breakdown
December 8, 2021
Fine product delivered the next day
Fine product delivered the next day. Sh* t saga over and I am much happier!
September 11, 2021
Very easy to use website and fast…
Very easy to use website and fast delivery. With a good product.
August 14, 2021
very helpful advice
August 13, 2021
Purchase of sump pump
The guy I think was called Braden,he was polite,efficient and knowledgeable and the pump arrived next day,job done.
July 31, 2021
Excellent Products
Excellent products - Easy and efficient to order and price competitive - what more can one say?
July 19, 2021
Get what you pay for.
Delivery was extremely quick, I am a tad disappointed in the build quality has the pump body is made entirely of plastic, but then I suppose you get only what you pay for and has the pump cost was only £82.00.
I cannot yet honestly comment on the pumps performance has it has not yet been fitted.
June 24, 2021
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