THE WEBSITE WAS VERY HELPFUL AND I CHANGED THE TIMING OF DELIVERY OF MY PURCHASE. THIS WAS HANDLED VERY PROMPTLY AND PROFESSIONALLY AND I RECEIVED IT ALL ON THE DAY I EVENTUALLY SPECIFIED
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I have received excellent service from Tradepumps. Especially from Braden who discussed my requirements and answered all my questions and advised me on what pump I needed. I phoned back a few times to... See more
Excellent service, stumbled across this company looking for a replacement pump. They couldn't be beaten on price for model I required. Easy ordering and was delivered within 2 days. Really pleased!!!... See more
Delivery was extremely quick, I am a tad disappointed in the build quality has the pump body is made entirely of plastic, but then I suppose you get only what you pay for and has the pump cost was on... See more
Company details
- Pump Supplier
- Hot Water System Supplier
- Plumbing Supply Store
- Pumping Equipment and Service
- Sewage Treatment Plant
- Water Pump Supplier
Written by the company
The best place to buy water pumps online. At Tradepumps, we have combined our 47 years of history and knowledge with a fantastic range of products on our easy-to-use website. We want to help you find the pump you need and get it to you when you need it.
Contact info
Unit A, Quedgeley West Business Park, GL2 4PA, Gloucester, United Kingdom
- 0808 239 9358
- tradepumps@dutypoint.com
- tradepumps.com
Replied to 33% of negative reviews
Typically replies within 48 hours
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delayed delivery & poor communication
Ordered the pump on 12 March, invoice received with a 2-3 day delivery time. From 17 March I rang 3 times to explain pump was due to be fitted on Saturday 22 March, asking when the pump would be delivered?
Long convoluted conversations about where the pump was coming from & how little information was available about delivery details. Pump finally delivered Wednesday 19 March, without any promised telephone calls.
Decent price and a speedy delivery.
Excellent service
Excellent service, stumbled across this company looking for a replacement pump. They couldn't be beaten on price for model I required. Easy ordering and was delivered within 2 days. Really pleased!!! Only downside was I didn't need it in end but got spare ready
You can actually talk to them
Quick and efficient service.
good prompt service
New slurry pump…
Ordered it in the afternoon and didn't expect it to arrive much before the end of the week, but to my surprise it had arrived by lunchtime the next day. Very good service.
Very helpful and knowledgeable
Very helpful in confirming the correct replacement for an obsolete pump. Outstanding delivery time!
Ebara Submersible Pump
Excellent robust product - Ebara Best One submersible pump, good value and speedily delivered
Outstanding fast service and delivery…
Outstanding fast service and delivery many thanks....
Super easy to order with next day delivery
Super easy to order. Arrived safely the next day. Super impressed and would recommend highly. Even got cashback on the order through Topcashback!
poor delivery
ordered a pump on the 8th paid next day delivery it arrived on the 22nd with no reason for delay or at any point did they offer to send another... it was for an emergency

Reply from Tradepumps
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