Traders Agency - Ross Givens Reviews 693

Quick response that actually solved the problem.

Subject: Professional Conduct Concern – Follow-Up Requested

Hello Traders Agency,

I’m writing to share feedback regarding an unprofessional interaction with 'Angelo', which reflected poorly on your team and likely cost potential business. His behavior — hanging up, failing to transfer my call as promised, and displaying a spiteful attitude — was disappointing and inconsistent with the “Gold Treatment” Ross promoted on YouTube this week.

While everyone can have an off day, Angelo’s conduct warrants review. I hope the call was recorded. Afterward, I contacted Ross’s main line and spoke with a lovely representative who took my information and assured me a senior account manager would follow up. My call with Angelo lasted less than five minutes, yet instead of focusing on Ross’s program or offering meaningful support, he fixated on being “interrupted.” I’ve never encountered such an unprofessional sales exchange.

Given this experience, my husband and I respectfully request that all future communications be handled by a qualified, professional representative from Ross’s team.

We hold Ross and his work in high regard and have followed him closely for the past month, fully intending to move forward with an annual membership (and beyond). This incident, however, left an unfortunate impression — one we trust senior leadership will promptly address and correct.

Thank you for your attention to this matter.

call customer service and they handled every thing quickly/ and professionally . very nice.

Prompt and thorough answer to my question.

Answered every question I asked. Jean went the call and sent me some sumamry statistics he had to put together. Thank you!!!

BTW, there were a handful of dates beginning at my enrollment.

A swift and positive response to my request.

The quick response from support team was fantastic while getting setup with my new TA service.

Pleasant guy was assisting me. Had trouble with my card twice through BOA and he was very patient and put me at ease. He explained what I needed to know and that was that. His name is John E.
Thanks

I got the alpha package and as of four months of using it I’ve lost approximately $1500 out 4000 not impressed

Great assistance and recommendations!

Quick response and request was fulfilled.

I’m learning how to trade much better

Always prompt and efficient!!!

Kiana was polite and pleasant and helpful to address my issue.