Trade Store Online Reviews 262

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered the insulation what I needed for my sheds. From placing my order to it been delivered was such an easy experience. My package arrived quickly and intact, Trade store kept me informed from st... See more

Rated 5 out of 5 stars

Another quick delivery of an easy to order item. Second purchase from here and will consider buying other items in the future. Delivery time notified in advance by DX Express and driver rang a few mi... See more

Rated 5 out of 5 stars

Very pleased with Aluminium Foil Membrane – Vapour Barrier and Thermal Insulation VCL – 1m x 50m. Reinforced, so easy to handle and didn’t tear. No quilted insulation, so fitted snugly between joist... See more

Rated 5 out of 5 stars

When I first ordered my product and the sale went through I hadn’t realised there wasn’t a phone number to call just an e-mail if there was a problem. But I needn’t have worried as I had to e-mail reg... See more

Company details

  1. Building Materials Supplier

Written by the company

The Lowest Trade Prices on Essential Building Materials to suit a variety of applications including foil loft insulation, roofing membrane, roofing accessories, damp proof membrane, vapour barrier and more. | FREE NEXT DAY UK DELIVERY


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

262 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

CHEERS TRADE STORE

I ordered the insulation what I needed for my sheds. From placing my order to it been delivered was such an easy experience. My package arrived quickly and intact, Trade store kept me informed from start to finish. I have never used Trade store before, But this will now be my go to company for what I need in the future. Cheers Trade store.

January 31, 2026
Rated 1 out of 5 stars

My order still not delivered

My order still not delivered, now about a month late. Both Amazon and the seller refuse to refund me, despite Amazon listing this item as ‘delayed’. I have now long completed the job this required for, having found alternative suppliers. Very very disappointing.

November 23, 2025
Unprompted review
Trade Store Online logo

Reply from Trade Store Online

Thank you so much for your feedback it means a great deal to us, we're very sorry there was a delay to your order from our carrier which can happen in some circumstances - all UK carriers are currently reporting that the exceptional volumes of orders they are processing are on occasions affecting their delivery performance. We raised escalation requests with the carrier for your order and have had confirmation that its now been delivered but please be assured your order was sent on a 24 Hour Next Working Day service and the vast majority of orders are received are such.

Rated 5 out of 5 stars

Good company to deal with.

Good company to deal with.
Bought some shelves from them which arrived next day. Shelves considerably cheaper than Amazon and good quality.
I wouldn't hesitate to use this company again.

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

When I first ordered my product and the sale went through I hadn’t realised there wasn’t a phone number to call just an e-mail if there was a problem. But I needn’t have worried as I had to e-mail regards an issue they got back to promptly and dealt with it right away and the product came when they said it would. Superb service and a company I will use again extremely confidently and competitive prices as well very happy customer here.

May 31, 2025

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