Trade Vehicle Parts Reviews 

124
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I strongly advise against buying anything from Trade Vehicle Parts. My experience with them has been extremely disappointing. Their customer service representatives were very rude and unhelpful, an... See more

Rated 5 out of 5 stars

I ordered a part which arrived quickly , but through my own fault it was wrong. As it was a large part the local collection would not accept it. I phoned the company and spoke to a girl called Bilyana... See more

Rated 1 out of 5 stars

Website tool gave the wrong part, tried charging me for a return even though this was explained. Once reminded of customer rights - issued return label. Courier came to house asking for parcel collect... See more

Rated 5 out of 5 stars

We needed an air blower for our car. Placed the order on a Friday and part should have arrived on Monday. TVP kept us informed along the way. Evri lost our parcel. However, TVP sent out a replac... See more

Company details

  1. Auto Body Parts Supplier

Written by the company

Trade Vehicle Parts is a UK based supplier and distributor of insurance approved quality accident repair parts for all vehicle makes & models. Our stock range includes Bonnets, Bumpers, Lamps, Grilles, Wings, Front panels, Reinforcers and more. WHY TRADE VEHICLE PARTS? We have always strived to create a company based on customer satisfaction and long-term relationships. The money back guarantee is only a small part of measures we take to ensure our clients receive excellent service from an honest and genuine UK company. We offer Free Shipping on all orders going to UK Mainland addresses. An extra shipping charge of £10 will be applied to Scottish Highlands, Isle of Wight, Isle of Man, Channel Islands, Northern Ireland, Ireland and Isles of Scilly orders. 100% refund for 60 days – no questions asked! We are so sure you’ll be happy with your purchase that we offer a “60-Day Money-Back Guarantee” to ensure customer satisfaction with our products. If for any reason you are not happy with your item, just send it back to us in its original condition and packaging and we will promptly issue a refund 60 Day Returns (Free for Trade Customers) All our parts are from High Quality Suppliers so you can shop with confidence that you are buying the Best Quality parts at competitive prices. We check our prices daily to ensure we offer our customers the best deal so you don't have to look around!


Contact info

3.4

Average

TrustScore 3.5 out of 5

124 reviews

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No recent history of asking for reviews

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3.4

All reviews

(124)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAMMERS

SCAMMERS. Ordered a bumper on next day delivery. Still not received the item to this day. Ignored my contact to them regarding order status and refund. From reviews I've seen happened multiple times. Very poor company and service. AVOID

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Quality products at a reasonable cost

I ordered a replacement door mirror for my Ford Focus and have to say the quality of the product was amazing. It fitted the car perfectly with no problem. It was also thoughtfully sent with the back cover panel unfitted making the painting much easier thus eliminating the chore of masking the rest of the mirror. I would also mention that it cost less than a third of the manufacturers RRP. Well done!!

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

Imagine this

Imagine this! After checking my reg plates, this seller send me a cambelt and a pump for £162, waiting 3 days- only belt arrives! I told them this they say: '' no worries! we will refund you'' . I had to go else where to buy a pump. I have book a garage, took a day off for that day. On a booked day I brought a car to a garage, a mechanic put my car apart to change the cambelt, AND GUESS WHAT :) THE.... BELT IS NOT A RIGHT ONE!! I am furious, lost money as garage wanted to be paid for this wasted time, took a day off etc! I called this place, told them what has just happened, and guess what...XD lady on the other site say: ''no worries, no worries, send the belt back and we will refund you! '' I said: why the ... you took my reg plates for before you dispatche my order? she said: '' you know, we don't even know what is sent to customers, as someone else is sending parts'' ...shocking! Avoid if you can, go elsewhere.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

I have been using this company recently…

I have been using this company recently and I have to say the service is 1st class, customers service is brilliant and the delivery is quick! Will be using this company from now on and will recommend to family & Friends.

Shaz Miah

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

My item arrived well before time. In fact it only took a few days from placing order to item being delivered.It was well packaged and exactly as described the site was easy to use and well set out.
On this occasion i had no reason to talk to customer service or to return an item but im sure it would be hassle free.

If i need any more parts this will be my first place to look

Completely happy and satisfied with my purchase.

September 6, 2024
Unprompted review
Rated 1 out of 5 stars

Liars and thieves

I ordered and payed for a bumper which they marked it as shipped 2 days later. I waited a week still no bumper so asked them to provide a tracking number to which I was told they recalled the bumper as it won’t fit my vehicle given the reg I provided.
Well I didn’t provide them with a reg to begin with and they failed to contact me to inform me they had canceled it.
I confirmed the item will fit but they refused to send it.
Ultimately I had the customers car around a month trying to sort this out I lost money on the bumper and had to reduce the price for the customer.
Awful company AVOID!

July 31, 2024
Unprompted review
Rated 3 out of 5 stars

Delivery was so quick as it came the…

Delivery was so quick as it came the next day. However I brought a spolier for my fiesta and it came with wires to wire in the brake light however had no holes for the wires to go through? So had to drill holes into the spolier for it to actually work. Also there is no hole to fit the washer fluid through so had to drill a hole for that as well. Very annoying I didn't want to modify my modification. However it is now on after lots of work and looks very good but if I knew I had to drill several holes I wouldn't of brought it.

August 11, 2024
Unprompted review
Rated 1 out of 5 stars

Got a two hour window to wait for the…

Got a two hour window to wait for the parts, didn’t arrive, was then told it would be tomorrow given another 2 hour window. Didn’t arrive. Then was given conflicting information about it arriving in the next few days. Spent two days stuck at at home with no parts and have to reschedule the garage appointment.

July 31, 2024
Unprompted review
Rated 2 out of 5 stars

Bad fit landrover side steps

Ordered landrover discovery 4 side steps. Garage was not happy as it took him till 10pm to fit them as things didn't line up properly and didn't properly fit my car

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Bought some mintex pads for my…

Bought some mintex pads for my mini,they were the cheapest I could find online including free delivery which only took 2 days.item arrived well packed couldn’t be happier with Trade Vehicle Parts,would definitely recommend them.

July 3, 2024
Unprompted review
Rated 1 out of 5 stars

bought a rear cover for my ford ranger…

bought a rear cover for my ford ranger pickup
No instructions in package , they dont provide any fitting instructions , they agreed to collect and refund and have not done so , now ignoring my calls and messages . Avoid this company , they are not good to deal with once they have your money

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time buy somewhere…

Don’t waste your time buy somewhere else, been trying to buy a headlight bracket for 2 days now and they basically refused to sell it to me because for unknown reason they seem to think it’s not going to fit my vehicle.
Funny thing is I never supplied them with any details of my vehicle. Awful company to deal with

May 22, 2024
Unprompted review
Trade Vehicle Parts logo

Reply from Trade Vehicle Parts

Hi there
Please accept my sincere apologies for any inconvenience caused. I just went through all the messages you have sent and you did provide us with your reg number. We informed you that according to the details provided with the reg number, the item will not fit your vehicle. When a customer provides us with their reg number we can check the compatibility for the parts they need through a reg checker program. The reason for checking the compatibility before shipping the order is to avoid wasting your time and offer you the correct part for your vehicle or advise you to order somewhere else in case we do not have the compatible part.
Kind regards

Rated 5 out of 5 stars

Amazing

Amazing, they have everything I could ever need and should I be looking for any more parts this will be the first place I look. Also, shipping was free and is only going to take a couple days, would definitely recommend.

May 16, 2024
Unprompted review

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