TradeZella Reviews 931

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Been using tradezella for about 4 years now and never cancelled. Best app for backtesting and logging and going over your trades. Still keeping it even with other AI agents present. It gets the job do... See more

Rated 5 out of 5 stars

Perfect Experince, Roshiel helped me a lot, I was having a currency conversion issue and she reponded very fast and came back to me with a solution. Very helpful support team. :)

Rated 5 out of 5 stars

Customer service is top notch. I am a beginner as they come and I am finding that through the data from Tradezella, its helping me find the instrument and timeframe and system that works well for me.... See more

Rated 4 out of 5 stars

There comes a time when tech support is needed and TradeZella does not disappoint. Used the chat feature and had clear instructions delivered quickly and consistently until the problem was solved. Rel... See more

Company details

  1. Software Company

Written by the company

TradeZella is an all-in-one platform for journaling, backtesting, and trader education — empowering traders to refine strategies and achieve consistent profitability!


Contact info

4.8

Excellent

TrustScore 5 out of 5

931 reviews

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Replied to 21% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very good service

Very good service! In addition to journaling, I like the backtesting functionality. I have had a very good experience with customer support as well!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! The sellers are incredibly helpful and responsive, making the entire trading process smooth and easy. Highly recommended for their professional support and reliability.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable speed and efficiency! (10-minute resolution on a Saturday)

I am absolutely blown away by TradeZella’s customer support. I reached out on a Saturday evening, expecting to wait until Monday for a response. Instead, everything was handled with maximum efficiency and settled within 10 minutes!

As a professional in the NGO sector who is also building a trading career, I truly value my time. The team was not only incredibly fast but also empathetic and professional.

TradeZella doesn't just provide top-tier trading analytics; they provide a world-class customer experience. If you want a partner that respects your time and supports your growth, look no further. 10/10!

February 28, 2026
Unprompted review
Rated 4 out of 5 stars

I used the TradeZella platform a few…

I used the TradeZella platform a few years ago and had no issues with it, I just thought I didn't need the extra cost at the time, so I unsubscribed until recently. I actually tried a couple competitors out first before I came back to TradeZella. It's just so much more intuitive than the other ones I had tested. A lot of forced bells and whistles on a few other journals that I didn't care for and a lot of time wasted trying to simplify the tools provided by them. Above all I've really enjoyed the ease of use.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great trading software.

Great trading software.
TradeZella offers a unique trading journaling experience and trade process review. Its a perfect tool to review all aspects of one's trading experience. Its got a solid back-testing tool, daily weekly journaling tool, all trades can be tagged and categorized. Makes analyzing trades and trading so simple and easy. Highly recommend Tradezella.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Just recently got tradezella and so far…

Just recently got tradezella and so far everything has been great! I had to contact support for an issue and they replied very fast and the one who assisted me was Kevin. Kevin was amazing and went above and beyond ! Already loving everything of tradezella

February 24, 2026
Unprompted review
Rated 4 out of 5 stars

Best Journaling experience ever!

Best Journaling experience ever!

The tool is great for journaling and reviewing trades long term. It also gives you very good backtesting capabilities. I'd say its a must for every trader!

Support is also superb. I discovered a bug once which was then fixed quickly while I was kept in the loop.
Another support occassion was that I wanted to apply a voucher which failed - but the support then gave me the money back without hesistation even after paymetn and even applied the same voucher for the following years subscription. Just awesome customer service!

-1 Point is this lacks AI integration for automated journal reviews. Hope this will be delivered soon.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

They have excellent customer service, very prompt

They have excellent customer service. They helped me through solving the problem, it took some back and forth, but they stayed on top of the matter and were very prompt. When we thought the matter was solved, I had a couple of more issues and they continued to be prompt and help get through the issues until they were completely resolved. Technology can be really frustrating especially when you don't know what you're doing and you have in person help, but Tradezella made the experience much better with their patience and kindness.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Marl was so nice and helpful!

Marl was really nice and was able to help me resolve my issues. I was really frustrated at first but he was patient with me and got me going. He totally made my day with just how understanding and his willingness to help me. Thanks again Marl!

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

TitleTitle: "Game-changer for backtesting and analyzing trading patterns!"

"TradeZella has been central to my trading business. I have used it to analyze several years' worth of trading data and backtesting sessions. It provides the deep insights needed to refine a 4H structure and 1M retest strategy across different market cycles. The reporting features are indispensable for anyone aiming for large-scale funding accounts. If you want to treat trading like a real business and scale effectively, this is the platform you need."

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Support!

I have been using Tradezella for three years and I had an issue with my payment and not only was I given a refund for the inconvenience but I was given a discount code for 3 months automatically applied to my subscription for compensation. Shout out to Marl for helping me with my payment issue. Highly recommend journaling with this platform, this is the only issue I had in the last three years as well.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

My only regret with TradeZella is that…

My only regret with TradeZella is that I didn't start using it years ago. I'm only three days is and totally amazed at the clarity it's bringing to my behavior. Plus, I'm a nerd, so more data is awesome. Also, Kathleen in customer support is a LEGEND. Bravo!

February 19, 2026
Unprompted review

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