Trading Tech Reviews 81

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Top quality all round I'm very impressed with the leather iPhone 14 case from these guys and delivery was super speedy too

Rated 5 out of 5 stars

I recently gave Trading Tech a one star rating after no response to two emails and a chat on their site. In my Trust Pilot review I highlighted a problem with their email and the company quickl... See more

Rated 5 out of 5 stars

Absolutely first class service. The colour that I had wanted for my iPhone cover had gone out of stock over the weekend when i ordered and so I chose an alternative. By Monday morning the colour was b... See more

Rated 5 out of 5 stars

Great communication and service! I ordered an Apple 13 Pro case for my phone, and didn't realise i ordered the Max case instead of the normal pro case. The Trading Tech team were so great abou... See more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

81 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Good customer service

Good customer service.
Initially I ordered the wrong case. Trading Tech replaced the case with the correct one. Pleased with the case I received.

February 27, 2026
Rated 5 out of 5 stars

I mistakenly ordered two iPhone pro mac…

I mistakenly ordered two iPhone pro mac cases for my old iPhone pro, opened one of them, and realised my mistake. I returned both cases because none of my friends use a Pro Mac, and they still refunded me. Super friendly customer service!

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

I have tried to contact them as iPhone…

I have tried to contact them as iPhone 15 plus case sent out instead of iPhone 15 case, no repo ce to email sent

January 29, 2026
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Reply from Trading Tech

Hi Sarah,

Thanks for taking the time to leave your feedback.

We did actually reply to your first email within 48 hours of receiving it with an offer for a return or an exchange in line with our returns policy.

We also emailed a couple of days ago in response to this review with the same offer to exchange or refund as appropriate.

It is possible our email have been directed to your junk/spam folder.

If you're able to double check that and come back to us we can get this sorted out for you in no time.

Kind regards

The Trading Tech Team

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. The colour that I had wanted for my iPhone cover had gone out of stock over the weekend when i ordered and so I chose an alternative. By Monday morning the colour was back in and they sent it out to me and I posted the alternative back when it arrived - they made it all so simple and easy to do, and I got to have the colour I really love! Fantastic customer relations - very friendly and super efficient. Cannot recommend highly enough. THANK YOU :)

January 26, 2026
Rated 5 out of 5 stars

Excellent service

I recently gave Trading Tech a one star rating after no response to two emails and a chat on their site.

In my Trust Pilot review I highlighted a problem with their email and the company quickly made contact with me to put things right.

I have now updated my review to reflect the excellent service received as soon as the problem was highlighted.

November 27, 2025

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