Trail Appliances - Vancouver Reviews 3

I would recommend going somewhere else for the appliance. I never get a response from the sales person. I have to constantly follow up with emails and phone calls. I would never purchase from them again. They have given me so much anxiety about my appliance package. The lack of professionalism is unbelievable and unexpected for such a large company. I am paying premium pricing for my appliances but I am treated like I don't exist as a client. I wish I took my business elsewhere. They don't deserve my money.

I requested a fridge order for almost 1 month. I provided the previous model number, and the product specialist recommended the wrong fridge with wrong dimensions. It took 2 weeks to delivery the first fridge. Now, I'm dealing with replacement their wrongly recommended fridge and the new replacement is still not placed and delivered. I followed up everyday, and it has been 1 month.

Do not waste your time shopping there coquitlam location is so much better. No one here cares about you at all only about the money and their commission. They all suck and are useless. Selfish and only care about themselves.