Training Aid Australia Reviews 238

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

They failed to provide the online course, were rude, condescending and refused to provide a refund. I would not recommend anyone use them.

Rated 2 out of 5 stars

I completed a 2-day MHFA course at Training Aid Darlinghurst. Course content and instructor were brilliant but the facility cleanliness is in desperate need of maintenance. Training rooms are extremel... See more

Rated 1 out of 5 stars

Terrible interface, had to repeat online component 4 times to get it to save properly, kept logging me out, took 6 hours instead of 90 minutes. Face to face component was inconsistent with online... See more

Rated 1 out of 5 stars

old equipment, no sanitation cleaner for manikins, did not cover materiel which was meant to be covered and tried to charge me for 5% for saving account payment Reply : at the time i was given the... See more

Company replied

Company details

  1. Educational Institution
  2. Association or Organization

Written by the company

Training Aid Australia Pty Ltd is a Registered Training Organisation (RTO ID 91411) providing training services across Australia and Internationally.


Contact info

1.2

Bad

TrustScore 1 out of 5

238 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It was awesome to been first Aid …

It was awesome to been first Aid course, and i thinking it truly helpful ♡♡

October 19, 2017
Unprompted review
Training Aid Australia logo

Reply from Training Aid Australia

Hi Nien-Ting,

Thank you very much for your review!

Regards,
Jared

Rated 5 out of 5 stars

The best first aid training I have ever …

The best first aid training I have ever received.
Professional, practical and honest.

October 18, 2017
Unprompted review
Training Aid Australia logo

Reply from Training Aid Australia

Hi Charlotte,

Thank you very much for your kind words! We hope to see you come through our doors again when it comes time to renew.

Regards,
Jared

Rated 4 out of 5 stars

TAA was very helpful

TAA was very helpful, and deserves a good rating. The registration process could have possibly been clearer, but overall the experience was positive.

October 18, 2017
Unprompted review
Training Aid Australia logo

Reply from Training Aid Australia

Hi Nicholas,

Thank you for the review!

I see here that you have done a private class through one of our licenced providers, I will make sure to give that provider this feedback so we can improve registration and make it more streamlined.

Thanks again!

Regards,
Jared

Rated 1 out of 5 stars

Instructor was given a new set of …

Instructor was given a new set of slides the morning of the training and thus was ill prepared for the day. The instructor was unable to recover from this and fumbled throughout the whole session.

October 18, 2017
Unprompted review
Rated 3 out of 5 stars

Not bad training room and equipment but …

Not bad training room and equipment but the trainer was not conscious of the time and the breaks so we went over time and she was flustered as she knew she was behind the whole day.
She was a paramedic and not trained as a teacher and it showed.

October 18, 2017
Unprompted review
Rated 1 out of 5 stars

unhappy .. asked so many times to review > did not want to but you asked

old equipment, no sanitation cleaner for manikins, did not cover materiel which was meant to be covered and tried to charge me for 5% for saving account payment

Reply : at the time i was given the same response as you mentioned Jared . But there was no wipes for face shields on the day of training. In addition No Oxygen was shown for oxygen therapy practical in the advanced CPR . This was discussed at depth with the manger on the day. I was given a reply call a week later and the same was discussed, with out a satisfactory resolution. Your requested review is done, thank you for the opportunity

October 18, 2017
Unprompted review
Training Aid Australia logo

Reply from Training Aid Australia

Hi Rodd,

Thank you for taking the time to let us know your thoughts, however, and we are sorry that you feel this way. Since your course and feedback some months ago, we have invested in new training gear, a new online learning platform and are revamping a lot of our courses to make them more streamlined. Our courses have always been compliant and our gear has always been sanitary as we value the hygiene of our customers. Should you wish to discuss this further please contact us on 02 9011 7911.

Regards,
Jared

Rated 3 out of 5 stars

Clear videos and explanation but …

Clear videos and explanation but sections are quite repetitive

October 18, 2017
Unprompted review
Training Aid Australia logo

Reply from Training Aid Australia

Hi there,

Thank you for leaving us a review! I am not sure exactly which course you are referring to? If you would like to discuss this further please contact us on 02 9011 7911.

Regards,
Jared

Rated 2 out of 5 stars

Inexperienced Instructor

Training course was fast and cheap, however the course itself was an absolute let down, anyone attending this shouldn't expect to learn anything. The instructor did not know the content and had no actual first hand experience in the matter. Things were being taught that were incorrect and somewhat negligent and not in line with ARC guidelines.

October 18, 2017
Unprompted review
Training Aid Australia logo

Reply from Training Aid Australia

Hi Andrew,

Thank you for taking the time to leave us a review. We are sorry you feel this way about the quality of training you have received. Should you wish to discuss this further please contact us on 02 9011 7911.

Rated 4 out of 5 stars

I used to work for Training Aid …

I used to work for Training Aid Australia, and the service was always up to standard, the trainers were very kind and the certifcates provided were always of good quality.

October 18, 2017
Unprompted review
Training Aid Australia logo

Reply from Training Aid Australia

Hi Maddi,

Thanks so much for your review!

Regards,
Jared

Rated 4 out of 5 stars

Great in every aspect!

An enjoyable, easy to understand, informative course.

Our trainer Cj was awesome!!

October 18, 2017
Unprompted review
Training Aid Australia logo

Reply from Training Aid Australia

Hi Hannah,

Thanks for leaving us a review. I will most certainly pass the compliments on to CJ. Glad you enjoyed your course!

Regards,
Jared

Rated 5 out of 5 stars

Gave me a booking to my requirements

Gave me a booking to my requirements, pre registration spot on, location and facilities were excellent.
Coursework, trainer and letreature are good and used even now.
WELDONE

October 17, 2017
Unprompted review
Training Aid Australia logo

Reply from Training Aid Australia

Hi Manilal,

Thank you very much for your 5 star review! We aim to please our customers and are very happy that you enjoyed your experience with Training Aid Australia.

Regards,
Jared

Rated 5 out of 5 stars

Well presented

Well presented, liked the format. allowed information easy to understand and confidence in providing First aid.

October 17, 2017
Unprompted review
Training Aid Australia logo

Reply from Training Aid Australia

Hi Stuart,

Thanks for leaving us a positive review! Glad you enjoyed your experience with our company.

Regards,
Jared

Rated 5 out of 5 stars

The trainer JC was amazing

The trainer JC was amazing. She made it very easy for us to learn the processes.

October 17, 2017
Unprompted review
Training Aid Australia logo

Reply from Training Aid Australia

Hi Tuhin,

Thank you for your review!

Regards,
Jared

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