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trama Reviews 331

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, making the process smooth and easy. People frequently highlight the excellent customer service, noting the team's quick response times and clear communication, which instills confidence and keeps them well-informed throughout. However, some customers also noted issues with communication, mentioning ignored follow-ups and slow responses, which led to missed deadlines and a feeling of being misled regarding the scope of services. A few other people felt that guidance on trademark options was lacking, impacting their trust in the service.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, expertise, and... See more

Response time

Customers generally report positive experiences with response times. Many reviewers praise the team for being... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service - transparency with upfront costs which are reasonable, helped me register a trademark in the US. The team responds quickly and one hand knows what the other is doing so if one person i... See more

Company replied

Rated 5 out of 5 stars

First time using tramatm and extremely happy. They dealt with an infringement of my EU Trademark. Jan explained the process very clearly, kept me up-to-date and was very easy to work with. Prices were... See more

Company replied

Rated 5 out of 5 stars

I am quite happy with Trama, not only did they successfully filed my trademark application( which comes with free USPTO check and money back guarantee) but also helped saved my amazon brand regi... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Trama. They are extremely patient and thorough. The cost of their services is very reasonable for the amount of work they put in, especially in our case where commercial use cou... See more

Company replied


Company details

  1. Intellectual Property Registry
  2. Law Firm
  3. Legal Services & Government
  4. Patent Office

Written by the company

trama™ is a unique digital solution for trademark registration. It enables easy, fast and affordable protection of your brand all around the globe.

Our Services

Written by the company

Trademark registration
Simple, fast & affordable. Start with a free lawyer’s check to assess risks and get expert recommendations—delivered within 24 hours.
Trademark Monitoring
Our team scans business and trademark registers, online marketplaces, and social media platforms to detect unauthorized use of your brand. Don't give infringement a chance.
Post-filing services
Resolve any issues that might threaten your trademark. Our post-filing services will help you get through the hurdles in the application process and beyond.
Maintain, renew & transfer
Keep your registration alive and all your ownership details up to date.
Complex brand protection services
Trama simplifies brand protection into three convenient steps - Uncover, Understand & Undo.

Peace of Mind, Guaranteed

Every brand deserves protection without the stress. That’s why we guarantee a free legal check, a response within 24 hours, and a full refund if you’re not satisfied. No fine print—just real peace of mind.

Every brand deserves protection without the stress. That’s why we guarantee a free legal check, a response within 24 hours, and a full refund if you’re not satisfied. No fine print—just real peace of mind.
Brand protection should be fast, reliable, and risk-free. That’s why we include a free lawyer’s check with every submission, ensure a response within 24 hours, and offer a money-back guarantee if you're not satisfied. With us, your brand is protected from the start—with no guesswork and no hidden risks.

Contact info

Promotion box for trama

Brand pretection for your business.

Simple, fast & affordable

4.8

Excellent

TrustScore 5 out of 5

331 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I recently had the pleasure of using…

I recently had the pleasure of using Trama for trademark services, and I couldn't be more satisfied with the experience. The team was professional, thorough, and incredibly responsive throughout the entire process. They expertly navigated the complexities of trademark registration, ensuring everything was handled smoothly and efficiently. I felt well-informed and supported from start to finish, which made what could have been a daunting process feel straightforward and stress-free. I highly recommend Trama to anyone looking for reliable and expert trademark services. Thank you, Trama, for your excellent service and dedication!

March 23, 2024
Rated 4 out of 5 stars

Very good service

Very good service, our trademark registration went through quickly and efficiently. I didn't give 5 stars, which was a difficult decision - communication wasn't always as swift as I would gave liked.
Job well done Trama

April 10, 2024
trama logo

Reply from trama

Dear Gordon,

Thank you for your feedback! We're happy to hear that you found our service efficient and that your trademark registration process went smoothly.

We appreciate your honesty regarding communication speed and will strive to improve in that area. Thank you for choosing Trama!

Rated 5 out of 5 stars

Trustful team

Promp reply, providing answers to all the questions asked, never hesitate to help. The team in trama built trustful relationship with us and helped us with the registration of our trade mark.

October 31, 2023
Rated 5 out of 5 stars

Fantastic Trademark

Absolutely confident to recommend Jan Dohnal from Trama for exceptional trademark services! Quick, efficient, and utterly dependable. If you're looking for a hassle-free start to your business journey, Trama is the perfect choice.

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing UI, stellar service, and reasonable price! We managed to register our trademark in Switzerland. Thank you Trama!

December 27, 2023
Rated 5 out of 5 stars

Great team, great service.

The team was able to help us despite the complicated case with a successful result in the end. I recommend anyone looking to register a trademark across different country's jurisdictions.

January 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Can I give 10 stars? I have already registered 2 trademarks through TramaTM. Everything was always smooth and easy. Definitely recommend

February 12, 2024
Rated 1 out of 5 stars

Nearly a scam, Very Tricky

Trama checks the registered TM list in China only once you have paid for the service. Then they inform you that the risk is much higher than initially announced. Thus, your chances to see your brand trademarked in China becomes very uncertain. They offer you to reimburse you for the service, but only for the service in China. Thus you pay for all other countries but you pay for nothing as you are not protected in China and cannot safely manufacture your products in China without the risk of your products being restricted from being exported.

February 2, 2024
Unprompted review
trama logo

Reply from trama

Dear Spencer,

Thank you for taking the time to share your feedback with us. We sincerely apologise for any frustration you experienced during the trademark application process in China.

While we make every effort to assess the likelihood of success before filing, it is true that new information or circumstances can emerge during the process that may impact the outcome.

We would like to emphasize that our intention is never to mislead or take advantage of our clients and we always do conduct thorough checks of registered brands before initiating the filing process.

Please reach out to our customer support team so that we can discuss the situation in more detail and offer a potential solution which would improve the outcome of the particular filing.

Team Trama

Rated 3 out of 5 stars

Not a company I'd recommend because…

Not a company I'd recommend because their lawyers recommend classes you don't actually need, to increase their profits and they really don't make an effort with the assessments.

I was going to register my trademark through this company but I applied for 2 assessments, each one contained different countries and different features but they treated it as the same application. They quoted me for an education class when the information I provided for this particular assessment had absolutely nothing to do with the education industry.

It just shows how incompetent they are and how much they rush this process. You really can't trust them

Edit - it's a design business, and slick is not in the name so I'm not sure what this defence is about - but I would be worried about the privacy breach here. Kinda reinforces my point

February 2, 2024
Unprompted review
trama logo

Reply from trama

Dear Helena,

First of all, thank you for your review. We do not have any customers in the database with the first name Helena and the second name starting with "T", so we will need to assume what trademark this is about.

If you have in mind the trademark starting with "Slick", I must say our team stands by their recommendations:
The description of the main service is the same for both requests, and the note you added in one of them does not change the scope of recommended protection (this refers to class 35).
In the case of education, we understand that the naming of the classes may be confusing. Class 41 covers not only education but is also related to publishing and text creation. Since your service is related to newsletters, it may be relevant.
Lastly, you used the word "digital products" in your product description, which is covered by class 9 (in some cases, even class 42 would be relevant).
While our legal team is assessing each request with utmost care (and for free), choosing an ideal set of classes is hard based on a few sentences in the description. Therefore, we suggest the most relevant ones in the report, but we can give you follow-up advice if needed. This is why we also offer free consultation, allowing us to understand your needs better. From what we understand, you did not request a consultation before writing this review.

You sent us two messages following up on the verification. In the first one, my colleague explained the issue related to class 41 (education/publishing); in the second one, we explained that the classes are merely suggested.

As for the price, while each extra class increases the cost of a trademark application, the price difference for additional classes is driven primarily by government fees.

If you would like to discuss the report and the best way to protect your brand, our team will gladly help you.

Team Trama

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