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Company details

  1. Money Transfer Service
  2. Currency Exchange Service

Information provided by various external sources

Our fast and reliable platform enables businesses to grow internationally by enabling global payments without boundaries.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great rates, great service and simple to use

Great rates, great service and simple to use. Can't recommend them highly enough.

This isn't my first forex transaction, but I used Tramonex because the rate was so much better than other companies and it seemed simple. I was concerned, it was an extremely large transaction for me, but they took care to explain how it works and what would happen and it all went exactly as they said it would.

Brilliant innovator into this market!!!

The total opposite to my experience with the others

July 6, 2016
Unprompted review
Rated 5 out of 5 stars

very good service

From the first contact through a helpful and non pushy broker to a intuitive website, it was all straight forward combined with an excellent exchange rate. Will definitely use them again.

May 26, 2016
Unprompted review
Rated 5 out of 5 stars

Tramonex has the right recipe for success

I am very impressed with Tramonex. The new platform is a pleasure to use as it is functionally simple, quick, and efficient. The customer service is brilliant - friendly, very helpful, and very knowledgeable. Thank you Tramonex!

April 29, 2016
Unprompted review
Rated 5 out of 5 stars

Tramonex, transfer money like you dreamt of it!

As a SMB with a lot of international purchase and selling operations, we have definitely adopted Tramonex as THE way for our international payments.
They are also very flexible to help us to receive money while saving a significant part of our banking fees.

April 28, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Super service on many aspects :
- Best exchange rate with no extra fees
- Smooth platform and easy to use
- You see the live quote with all the details needed
- Money arrived on time
- Efficient support team

April 20, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Tramonex offer us the best exchange rate we found online.
The team is professional and friendly.
The service is very efficient.

April 18, 2016
Unprompted review
Rated 5 out of 5 stars

Very smooth transaction

Tramonex offered by far the best exchange rate that I could find. After checking them out thoroughly, I opened an account. They were very helpful, and even offered to talk me through the transaction on the phone. Fortunately the software was very easy to follow, and it provided an update on the progress of the transaction. The transfer went through during the night Australia time, and was in the account first thing in the morning. No fuss. It just worked. I have used Tramonex services three times now, and will use them in future when the exchange rate is more favourable.

April 14, 2016
Unprompted review
Rated 4 out of 5 stars

Tramonex is making my life easier

website is not the most user-friendly (and actually, slightly boring) and you need to go through quite a few questionnaires before being able to trade.
setting up a direct debit would massively help as i am always scared my transfert to Tramonex (actually, the 'currency could'??) may not come in time

a copy of the swift transfert or a confirmation that the funds have reached the end recipient would be nice

Once you know where to click, etc, efficiency is very high: conversion rates are good (spot + 0.50%) , confirmation emails are very good and the customer support is incredibly kind and quick.

April 14, 2016
Unprompted review
Tramonex logo

Reply from Tramonex

Hi Guillaume! Thank you for taking the time to leave us a review. We are happy to hear Tramonex is making your life easier and hope to continue to do so! We endeavour to consistently ensure our customers receive the best rates and the most efficient service within a regulated framework.

We are currently in the process of revamping our website to ensure the most user-friendly service for our users. Your comments and recommendations are greatly appreciated as this will help us deliver the best experience possible in international money transfer.

Have a lovely day!

Serena - Tramonex Customer Service

Rated 5 out of 5 stars

Good value

Friendly and professional reps. Saved me apprx 4K GBP / 10K BGN compared to Unicredit and HSBC. Will definitely use their transfer service for my next overseas investment.

April 14, 2016
Unprompted review
Tramonex logo

Reply from Tramonex

Thanks Nik T! We are glad we helped you save and hope to see you on Tramonex again.

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